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Audi Hoffman Estates

Hoffman Estates, IL

Overview
Employees
Reviews
Vehicles
4.6
6,119 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL). The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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1200 W Golf Rd

Hoffman Estates, IL

60169

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Showing 6,119 reviews

May 12, 2026

Great service and explanation of the issue. Quick and efficient service and returned the car washed and clean. More

by RJCINCINNATI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlo Gilli Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert LeGault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Macedon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Duranovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Filios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Izewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 11, 2026

Great experience from start to finish. Super smooth process and I couldn’t be happier with my S5 More

by jacobwolf
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlo Gilli Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 11, 2026 -

Audi Hoffman Estates responded

We’re delighted that Carlo ensured a smooth process from start to finish. Thank you for choosing Audi for your S5, and we’re thrilled to hear how happy you are with it!

May 11, 2026

Smooth. Efficient. Friendly. Helpful A very nice experience. Service and staff were very helpful and pleasant to work with. More

by Bchilver
Recommend Dealer
Yes
Employees Worked With
Tim Machonga
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May 11, 2026 -

Audi Hoffman Estates responded

Thank you for sharing that your service visit was efficient and welcoming. It’s great to hear our team took care of your Audi A6 with attentive and courteous support. We look forward to serving you again.

May 10, 2026

Very good service, excellent job! Waiting room is also nice and everyone in the dealership is nice More

by HELENBXIAO
Recommend Dealer
Yes
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May 11, 2026 -

Audi Hoffman Estates responded

It’s wonderful to hear you had excellent service and found our waiting area inviting. Our team is glad to provide a welcoming atmosphere. We look forward to caring for your Audi again.

May 09, 2026

Very professional I'm very thorough Traded with respecting he was very courteous Everything was explained well and easy to understand More

by Kcuster0
Recommend Dealer
Yes
Employees Worked With
Ricky Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricky Bautista
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May 09, 2026 -

Audi Hoffman Estates responded

It was a pleasure assisting with your Audi Q7 trade-in. We’re glad Ricky and our team provided clear explanations and treated you with respect. We look forward to welcoming you back.

May 07, 2026

It was easy and great no issues Work to be performed was explained in great detail and follow up was great More

by CHUCKNELSON1228
Recommend Dealer
Yes
Employees Worked With
Tim Machonga
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May 07, 2026 -

Audi Hoffman Estates responded

It’s wonderful to hear that the service on your Audi Q3 went smoothly with clear explanations and thorough follow up. Your positive feedback means a lot to our team. We look forward to helping you again.

May 06, 2026

It took 4 hours to change the oil and brake fluids and they left the car unwashed from inside while I asked to car wash the car More

by Albiongjinika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nona
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May 10, 2026 -

Audi Hoffman Estates responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

May 06, 2026

Sufficient and met expectations. On occasion, service department seems understaffed due to wait times for attention/support More

by DZORRILLA007
Recommend Dealer
Yes
Employees Worked With
Jim
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May 07, 2026 -

Audi Hoffman Estates responded

Thank you for taking the time to share your feedback with us. We will share your comments with our team, and we look forward to working with you again.

May 05, 2026

Jim was very accommodating and kept me updated on the service being done to my car. More

by Ralph Stengel
Recommend Dealer
Yes
Employees Worked With
Jim DeRosa
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May 05, 2026 -

Audi Hoffman Estates responded

It’s great to hear our team was accommodating and kept you updated on service for your Audi S5. We appreciate your five-star rating and the opportunity to care for your S5. We look forward to assisting you again.

May 04, 2026

We have always been well served and care for by this service department of Audi Hoffman Estate. We have been customer here for 25 years. More

by Audi-lover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert LeGault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Izewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim, Aldo, and Anthony from Service Department.
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May 04, 2026 -

Audi Hoffman Estates responded

Thank you for trusting us with your Audi Q5 for the past 25 years. We’re pleased our service team has taken good care of your vehicle. We look forward to maintaining your Q5 in the years ahead.

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