Carlo Gilli Jr.

Great service! Could not have had a better experience. Staff was friendly, efficient and honest. What else could you expect. Could not have had a better experience. Staff was friendly, efficient and honest. What else could you expect. More

by Julie Verified Customer Verified Customer

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I really enjoyed working with Carlo. He was enthusiastic about the Q5 he was showing me. Carlo was not high pressure , which I really appreciated. My son was with me and he commented He was enthusiastic about the Q5 he was showing me. Carlo was not high pressure , which I really appreciated. My son was with me and he commented on how efficiently the process was in buying the car. We were not sitting there for Hour upon hour. Carlo did his research on being an expert on the car features! Carlo even helped the service department get the license plate changed, stickers off etc. A very pleasant experience! Audi should feel very lucy to have this man on their sales team! More

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Carlo was wonderful to work with! He’s incredibly knowledgeable about Audi and goes above and beyond for his customers. Highly recommend him! He’s incredibly knowledgeable about Audi and goes above and beyond for his customers. Highly recommend him! More

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Dealership was clean, bright and comfortable. Went for a test drive and picked the car to buy. I had been thru 2 other brand dealers and this was my 3 rd stop. Carlo is a great salesman very frie Went for a test drive and picked the car to buy. I had been thru 2 other brand dealers and this was my 3 rd stop. Carlo is a great salesman very friendly and no pressure to buy. I would recommend him and that dealership to anyone. More

by Iaccino645 Verified Customer Verified Customer

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People were helpful with answering my questions. They also did not take a long time on my car. They also did not take a long time on my car. More

by JAKEBRUCE08 Verified Customer Verified Customer

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Dealership is very clean. The sales staff presents themselves. Well they do not pressure you into buying extra stuff overall good experience would recommend if you’re looking The sales staff presents themselves. Well they do not pressure you into buying extra stuff overall good experience would recommend if you’re looking for that type of vehicle. More

by garygron Verified Customer Verified Customer

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He did a lot for us thank you so much for all the help and such a amazing soul and such a amazing soul More

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Amazing experience! Carlo treats his clients like family, from his professionalism and knowledge of the business is endless. We had a great experience working with Carlo Carlo treats his clients like family, from his professionalism and knowledge of the business is endless. We had a great experience working with Carlo. He was extremely knowledgeable, outgoing, and genuinely helpful throughout the entire process. He took the time to answer all of our questions, made sure we understood our options, and never made us feel pressured. His professionalism, friendly attitude, and expertise made the experience smooth and enjoyable. We really appreciated all of his help and would absolutely recommend working with him if you’re looking for a vehicle. More

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I had an excellent experience with the service department at Audi Hoffman Estates. They went above and beyond to work with my schedule and make sure my appointment was convenient for me. They even provided t at Audi Hoffman Estates. They went above and beyond to work with my schedule and make sure my appointment was convenient for me. They even provided transportation to my workplace, which made the entire process seamless and stress-free. The communication throughout the service was outstanding. I was kept informed every step of the way, and the team was professional, courteous, and attentive to my needs. I truly appreciate their commitment to customer service and making the experience as easy as possible. Thank you to the entire team for the exceptional care and support. Special thanks to Jim Rosas for alll her support during this process! I highly recommend Audi Hoffman Estates for both their professionalism and outstanding customer service. ⭐⭐⭐⭐⭐ More

by rossi.miranda777 Verified Customer Verified Customer

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Dealership was nice. Everyone was friendly and it was smooth purchasing experience. See Amanda for your next purchase. She was wonderful, informative and very knowledgeab Everyone was friendly and it was smooth purchasing experience. See Amanda for your next purchase. She was wonderful, informative and very knowledgeable about Audi. More

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