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The Audi Exchange St. Charles

St. Charles, IL

Overview
Employees
Reviews
Vehicles
4.9
156 Reviews
The team at Audi Exchange St. Charles would like to welcome you to our dealership in St. Charles, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Audi vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near St. Charles, you can always count on the professional technicians in our Audi service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in St. Charles count on the high-quality vehicles and services found at Audi Exchange St. Charles, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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235 N Randall Rd

St. Charles, IL

60174

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Showing 156 reviews

July 31, 2026

People were very helpful and on time. Went over all repairs in detail. Great loner car as well. More

by Vktoft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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Jul 31, 2026 -

The Audi Exchange St. Charles responded

We’re happy our team was on time and walked you through every repair in detail. It’s great the loaner car served you well. Thank you for entrusting your Audi to us. Jason Bulthuis, General Manager, jason@audiexchangesc.com

July 27, 2026

Sales associate did great customer service. I recommend individuals shop for a car at Audi dealership located at xx Charles IL More

by perkins.della
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Domanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 27, 2026 -

The Audi Exchange St. Charles responded

Hello, thank you for recommending our Audi team. We’re glad David provided outstanding service and look forward to assisting you again whenever you need. Jason Bulthuis, General Manager, jason@audiexchangesc.com

July 25, 2026

The personnel in specific Justin has always been excellent. Work always done in time and with professionalism thanks Justin. More

by Natalia30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Domanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 25, 2026 -

The Audi Exchange St. Charles responded

We’re pleased to hear that our team delivered prompt and professional service on your Audi A4. Thank you for sharing your experience. We look forward to assisting you again. Jason Bulthuis, General Manager, jason@audiexchangesc.com

July 21, 2026

Timely scheduling of service for indicator light. Q5 Loaner provided for day & when it later switched to over weekend Q7 (like my car) was provided to accommodate disabled passenger. Responsive, pro More

by LMAHANEY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason in Service
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Jul 21, 2026 -

The Audi Exchange St. Charles responded

It’s great to hear the prompt scheduling for your indicator light service and that we could provide the right loaner vehicles for you and your passenger. We’re glad Michael went the extra mile to resolve the issue and make sure your belongings were returned. Thank you for recognizing the professionalism of our team during your four-day visit with your Audi Q7. Jason Bulthuis, General Manager, jason@audiexchangesc.com

July 16, 2026

this was my first visit. I have no complaints. I was greeted as soon as I drove in, and my car was finished and fixed just in time for dinner. Thanks! More

by Dthilk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Soelke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Piske
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Jul 16, 2026 -

The Audi Exchange St. Charles responded

Thank you for choosing us for your first service visit. We’re glad you were greeted right away and that your Audi Q5 was ready just in time for dinner. We look forward to assisting you again. Jason Bulthuis, General Manager, jason@audiexchangesc.com

June 12, 2026

Professional, courteous and no pressure. They take care of their customers. Easy to work with especially Aaron in sales. Justin is a fantastic service advisor. Highly recommended. More

by spkotars
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Aaron Brunson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Soelke
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2026 -

The Audi Exchange St. Charles responded

Thank you for choosing us for your new Audi. It’s great to hear Aaron provided a smooth sales experience and our service team maintained that level of care. We appreciate your recommendation and look forward to assisting you again. Jason Bulthuis, General Manager, jason@audiexchangesc.com

June 03, 2026

Audi Exchange St. Charles was very polite and professional. Gave me a full report of my car when my service was done. More

by David D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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Jun 03, 2026 -

The Audi Exchange St. Charles responded

Thank you for sharing your experience. We’re pleased our service team treated you professionally and provided a detailed report on your Audi. We look forward to assisting you with any future maintenance. Jason Bulthuis, General Manager, jason@audiexchangesc.com

April 02, 2026

Very friendly and great service . Justin is so attentive and cares about what your needs are and that your service was done correctly. More

by kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin doyle
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Apr 02, 2026 -

The Audi Exchange St. Charles responded

We’re delighted our team provided friendly, attentive service for your Audi A8. Thank you for mentioning that we addressed your needs and ensured the work was done correctly. Dan Graebner, Service and Parts Director, dan@audiexchangesc.com

March 29, 2026

Great service, great atmosphere they listen to you with out putting pressure and they make you feel like home. More

by Natalia30
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Domanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 29, 2026 -

The Audi Exchange St. Charles responded

Thank you for choosing your used Audi Q3. David and our team are pleased to hear you felt at home in our pressure-free atmosphere. Jason Bulthuis, General Manager, jason@audiexchangesc.com

March 28, 2026

Friendly service advisors, car ready when promised. No surprises on service conducted or pricing. I have a dealer closer, but choose to make the trip to this one. More

by Runnergirl24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2026 -

The Audi Exchange St. Charles responded

Thank you for trusting us with your Audi Q3. Jordan and our advisors are pleased the work was completed on time with no surprises in service or pricing. We appreciate you choosing to drive farther for our friendly support. Dan Graebner, Service and Parts Director, dan@audiexchangesc.com

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