54 Florida Genesis Dealers

The dealership itself is beautiful and welcoming. - Madison

The dealership itself is beautiful and welcoming. I found the car I was looking for, and Anne was incredibly friendly and patient while answering all of my questions, as this was my first time purchasing a car. She was very communicative throughout the process and even called the next morning to check in and make sure everything was going well. Everyone I interacted with was kind and helpful, which made the entire experience feel easy and comfortable.

Great people, they had a large inventory / selection and - Djmacinaz@gmail.com

Great people, they had a large inventory / selection and the sales process was easy and quick. Dennis moved the sales process along quickly and was very responsive.

Barry and Mason are the best sales person I have ever had - BRUNOLINS2508

Barry and Mason are the best sales person I have ever had when it comes to buying a car

Thanks to Service Rep. - NAPLESLONG

Thanks to Service Rep. Michael Cabrera my experience with Genesis was POSITIVE. He helped me navigate my auto insurance claim while updating my 2020 G80 repair process as it unfolded. My car when picked up looked brand inside and out . Also drove like a dream. He is an asset to Genesis.. A " keeper".

I want to take a minute to brag on Jonathan Perez in - Kdruey

I want to take a minute to brag on Jonathan Perez in service at BMW of Pompano Beach. He continuously provides exceptional service. He is diligent, professional, and prompt. He reflects a caring demeanor when dealing with customers and goes above and beyond to ensure we are completely satisfied. I purchase from BMW of Pompano beach because I enjoy buying from Samson and dealing regularly with Jonathan when we have service needs. I know that any issues will be resolved in a professional manner.

This is so rare to find a caring person in any business - Peterc

This is so rare to find a caring person in any business anymore specially in a hectic place such as service department... Mr Cameron Forshey time after time has gone above and beyond to assist me and my family. I drive over 25 miles to get to Headquarter Hyundai in Sanford to get my routine service done. Because I know Cameron will take care of me and my car!!! I never have to worry about jacked up prices or unnecessary add-ons. I purchased my Hyundai Caligrophy from them and I am extremely happy, the amazing dealership Hq Hyundai today just offered a deal that I could not refuse!!! I just traded in my Santa Fe for a 2026 Palisade XRT Pro love it. The dealership is committed to 100% customer satisfaction and they met with my family needs and delivered an amazing Hyundai Palisade, now I can wait to take it on my next vacation. Special thanks to the entire sales team, Mr Jorge Rivera and Financing Department Mr. Jose Narvaez, The sales and general manager. You made it an amazing shopping experience. Thank You!

I had an outstanding experience with Genesis of Fort - taylor.fontenot

I had an outstanding experience with Genesis of Fort Myers and cannot recommend this dealership enough. Chris was my salesperson, and he was exceptional from beginning to end. His knowledge of the GV80 was incredibly impressive — he knew the vehicle inside and out, including its specifications, technology, features, and how all of the different systems operated. Every question I had was answered thoroughly and confidently, and it was obvious that Chris truly knows the product he represents. What impressed me even more was his follow-up after the sale. Chris has already reached out to me twice just to make sure I am loving my GV80 and to let me know that if I ever need assistance with any of the vehicle's features, I should not hesitate to contact him. That level of service after the purchase really stood out to me. I also want to recognize Pete and the finance department. Shortly after driving home, I discovered that I had picked up a large screw in one of my tires. Because I had literally just purchased the vehicle, the warranty paperwork I had purchased was not yet fully processed. Pete immediately reassured me that he would take care of it and make sure the warranty covered the repair. He stayed on top of the situation well after normal business hours and personally called me around 8:00 PM to let me know everything had been handled. The finance department even followed up with me again afterward to make sure the repair had been properly taken care of. That is exceptional customer service. From Chris's product knowledge and continued follow-up to Pete and the finance team's willingness to go above and beyond after the sale, I genuinely felt valued as a customer. Buying a luxury vehicle should come with a luxury-level experience, and Genesis of Fort Myers delivered exactly that. I absolutely love my GV80 and would confidently recommend this dealership — especially Chris and Pete — to anyone considering a Genesis.

I worked with Steven Rojas and my experience was - Lightning

I worked with Steven Rojas and my experience was excellent. Very happy with my purchase, it was a used car in excellent condition with a fair price. Highly recommended!

Many thanks to Service Advisor Luis who was a good - GP

Many thanks to Service Advisor Luis who was a good listener and provided maintenance guidance in layman’s terms, the technician who skillfully serviced my 🚘 and the entire GH team, who facilitated my smooth car servicing. I’ll surely return to get the rest of the recommended items done.

Came in for an issue that could have cost a few hundred - joe.blackwell.720

Came in for an issue that could have cost a few hundred dollars - they solved it in short order for zero cost and educated me at the same time. Could not be happier. Moises is an expert service rep with great customer service orientation!

Ryan was very helpful and pleasant to work with. - NOEMAIL3

Ryan was very helpful and pleasant to work with. Theresa work was done in a timely manner.

GREAT SERVICES ON SALES DEPARTMENT AND BILLY KING GREAT - Danimendez021980

GREAT SERVICES ON SALES DEPARTMENT AND BILLY KING GREAT SALES MANAGER, AND ALL THE STAFF AS WELL

I have been purchasing or leasing vehicles for 35 years - chrisdavis65

I have been purchasing or leasing vehicles for 35 years and will be purchasing from Gettel for the next 35 years! 4 yrs ago I purchased a GV70 from Gettel and had a wonderful experience both from a sales aspect as well as servicing the vehicle for 4 yrs. All of that is what brought me back to purchase a 2025 GV70 a few days ago. I decided to go from my advanced package and bought a 2.5T sports prestige. After driving it 24 hours, I knew I was unhappy. I immediately called Lucio and told him I wanted to return the car for a GV70 2.5T advanced package. He called me back (he was off that day!) That is when even more magic happened. They not only honored their 3 day buyers exchange program, they made sure I got my #1 choice of color even though they didn’t have it in stock. Dean, Raphael and Lucio literally moved heaven and earth to find the exact vehicle I wanted…going all the way to Miami! Even Steven in finance made unwinding and winding of the paperwork, etc a very easy experience. Honestly, if you are looking to purchase or lease a Genesis, make the first best decision for yourself and go to Gettel of SARASOTA…even if you live in Lakewood Ranch…go to Genesis Sarasota. I have had many positive and negative buying experiences at dealerships over the last 35 years, but never have I had one so authentic than at Genesis Sarasota, even after I wanted to exchange the new GV70 for a different package after driving it for a day! The icing on the cake was they never gave up and found the color combination that was my first choice and I wanted 4 years ago, but wasn’t available. Now I can’t wait to have this vehicle serviced at their new location this summer! I can’t thank Dean, Raphael, Lucio and Steven enough!!

The car that I traveled for was not as advertised, Shawn - Y.northard1

The car that I traveled for was not as advertised, Shawn , a great salesman , did everything in his power to make me walk away a satisfied new Hyundai customer. Thank you Shawn !

This is my 3 rd Genesis very happy with service and staff - Docbob6

This is my 3 rd Genesis very happy with service and staff at Gettal . Sevice department also great !

Philip in sales was absolutely amazing and walking me - Cbgiggs2005

Philip in sales was absolutely amazing and walking me through the buying process. It had been 20 years since I had purchased a new vehicle and he was very patient and kind and honest and helped me through the entire process and then days afterward checked on me a couple of times just to make sure everything was going very well. Highly recommend Philip and this dealership.

My car search has been going along for 2 or 3 months....... - tjk850

My car search has been going along for 2 or 3 months.... different brands, different dealerships, different experiences. I recognize that right now is the worst time possible to be looking for a car. (2021 - chip shortage - 10% over MSRP, etc etc) - My experiences thus far dealing with my trade-in, dealing with silly dealer fees, being treated as though, unless I wanted to pay far above MSRP, I was literally invisible to sales people. My first experience with Hampton Genesis was far and away different from every other interaction I have had, whether it be in person or on the phone prior to today. Today was a joy. I was greeted on the phone by Dan Ewbank. Please ask for him should you be interested in a Genesis. The word that comes to mind with regard to his persona and character is, Kind. He is the antithesis of 'pushy' - he merely goes about his interactions with kindness, calm, compassion, and professionalism. I ultimately didn't buy the G80 I went there for..... but it was for reasons in my head, having nothing to do with my time at Hampton. Every person there was wonderful. Everything was incredibly transparent and fair. The numbers really were the real numbers. I had complete trust in what was happening during my time there. The Sales Manager (I think) was equally engaging, fair, transparent, and professional. This dealership has single-handedly made me a Genesis customer and when the time is right, a Genesis owner. Thanks Dan Ewbanks for your efforts and your time.

Best car buying experience ever! - marks2

Best car buying experience ever! I recently purchased new GV80 from Lakeland Genesis entirely from out of state, and the experience was outstanding. Pablo Astudillo, Genesis Guest Services made what could have been a stressful process completely seamless. From start to finish, Pablo eased the natural concerns of a long-distance transaction of this type and quickly provided reassurance and confidence to move forward. This was a delightful purchase experience that exceeded all expectations. The new vehicle was delivered to my home, my trade in was taken back with the driver, and all of the paperwork was handled smoothly by the Lakeland Genesis team. I highly recommend connecting with or visiting Lakeland Genesis… and ask for Pablo Astudillo - he strives every day to provide the same level of service to all his clients, and he made this long-distance purchase worry-free and truly exceptional!

Our salesman, Michel, was tremendous to work with. - Bluegill11

Our salesman, Michel, was tremendous to work with. He delivered our new car to our home and made us feel like family.

Devon got me in for servive on short notice, kept me - 4tbuck

Devon got me in for servive on short notice, kept me informed, and didn't make me feel he was trying to up-sell. I appreciate the servive office staff also.

Have been a Nissan/Infiniti customer for 25+ years and - sethlocal

Have been a Nissan/Infiniti customer for 25+ years and decided to make a switch this year. Started with a field of 5 compact/mid size luxury SUVs and narrowed it down to between a German car and the Genesis GV70. After a side by comparison made easier by having both dealerships within a mile of each other, the GV70 easily won.. Made an appointment with Paul in sales who streamlined the purchase process....very impressed by his product and feature knowledge with good follow up after the sale.

Nice staff, no pressure. - Starkokc

Nice staff, no pressure. Got a nice used car at a fair price. Would recommend.

Enjoyed working with Eli , Very happy with my purchase . - ross.tannenbaum

Enjoyed working with Eli , Very happy with my purchase . Will definitely Recommend this dealership to my friends.

Joel Sepulveda sold me my Genesis G80 recently. - amdwyer.ad

Joel Sepulveda sold me my Genesis G80 recently. It was an excellent experience start to finish. No high pressure sales and I was given a realistic price for my trade in. Joel was knowledgeable and patient. I would highly recommend Joel and Crown Genesis in St. Pete Fl.

Unfortunately, my experience with Genesis of West Palm - taylor.fontenot

Unfortunately, my experience with Genesis of West Palm Beach was extremely disappointing, primarily because of the lack of transparency, communication, and follow-through. I initially worked with Del in sales and placed a $1,000 deposit on a Certified Pre-Owned GV80 that I was prepared to purchase. I was initially told the vehicle was in service for a “minor repair.” As I continued asking questions, I eventually learned that the vehicle had an unresolved knocking issue, that a muffler had already been replaced without correcting it, and that the dealership was investigating a possible differential issue with assistance from Genesis technical support. Mechanical issues happen. My problem was not that the vehicle needed repair — it was how difficult it was to get clear, straightforward information about what was actually happening. I eventually escalated my concerns to GSM Mario Henriquez, but unfortunately the communication issues continued. Promised callbacks did not happen, calls and voicemails frequently went unanswered, and I repeatedly had to initiate contact myself for basic updates. Eventually, I no longer felt comfortable proceeding and asked Mario to cancel the deal and refund my $1,000 deposit. He agreed, but even getting the refund required additional follow-up. I was told a check would be sent by FedEx, yet I had difficulty obtaining confirmation or tracking information. Ultimately, after Mario sent me a photo showing the check had been prepared, I asked him not to mail it and drove to the dealership myself to pick it up because I no longer felt confident relying on the process. I ultimately purchased my GV80 from another Genesis dealership, and the difference in professionalism, transparency, responsiveness, and customer care was night and day. Genesis is a luxury brand, and customers spending this amount of money should not have to repeatedly chase a dealership for basic communication. The mechanical problem itself did not cost this dealership my business — the way the entire situation was handled did.

I have visited this dealer on multiple occasions since I - Dino Torres

I have visited this dealer on multiple occasions since I have always owned a Hyundai and have had curiosity when new models come out. On all my visits, every single salesperson would work against me. Mr. Oscar Torres has been the only salesperson to provided me with a great deal at a price I wanted to pay. Buying a car at the dealer is a terrifying experience for some but it moves effortlessly when you have a salesman like Mr. Torres on your side.

Horrendous experience. - robynschiller

Horrendous experience. A/c broke. They told me 8 WEEKS minimum to fix, no loaner. Brought to different dealership (king genesis in Deerfield). They fixed my a/c in 24 hours! Never ever ever again would I use this dealership and I have bought THREE different cars from them over the past 3 years.

Always very busy but take good care of us. - mark

Always very busy but take good care of us. Great people is what makes the business great

It's too bad there aren't pans as well as stars - for - USmapleleaf

It's too bad there aren't pans as well as stars - for negative ratings because if there were, Rick Case Genesis would get 5 pans. Masters of bait and switch. I had an appointment to see a particular advertised. After several confirmations by text and personal phone calls and 45 miles from my home on I-95, a dreadful ride, 20 minutes after my arrival I was informed the car "was sold yesterday". I had told Justin, the appointment rep the day before that I was prepared to buy the car. He even called me when I was driving there to see if I was on my way. When the salesman took me to talk to the manager to register my discontent, the unsympathetic manager immediately tried to get me into a lease, something that doesn't make sense for me. All they did and wanted to do was to lure me there to make any kind of sale. I don't know if the car was sold the day before, a day earlier than that or if there was ever anything as they advertised. I would have to be extremely desperate to ever go to or talk to anyone at that dealership again. This is the behaviour and treatment that causes people to hate car dealership.