34 Connecticut Ford Dealers

Service department is very helpful and professional. - francesmeissner

Service department is very helpful and professional. They were able to service the brakes without needing to reschedule. Quality service.

Blanco crushed it AGAIN! - ammendez2518

Blanco crushed it AGAIN!!! Walked out with my dream car today when I didn’t think I would!

My opinion and response for the staff and services I work - JDC58

My opinion and response for the staff and services I work with and receive from Lombard Ford has not changed in last 6 years that I’ve been dealing with them - They are a pleasure to work with, not only on the sales side, but especially the service side. If you harp make me say something that I think needs to change….. then I’d have to ask Rob to buy better chairs for the service waiting room!! And maybe think about putting in a coffee machine…. Otherwise…. Keep doing what you’re doing!

Jasper explains everything. - jorume72

Jasper explains everything. no hidden fees. excellent. the process of buying the truck was fast and easy

Working with Greg Smith was great. - daveHP1

Working with Greg Smith was great. I would highly recommend him to anybody looking to purchase a vehicle.

Working with Family Ford of Enfield was a great - info@newenglandseating.com

Working with Family Ford of Enfield was a great experience. The people were knowledgeable and very helpful.

I’m 85 years old and I’ve dealt with many auto - rperritt02

I’m 85 years old and I’ve dealt with many auto dealerships and Tasca Ford I must say is the best thus far. My sales consultant was John Quistorff , he’s amazing. He asked me what I Wanted in an F150 and I told him my requirements. Luck would have it the truck was on the lot. John is friendly, Courteous, knowledgeable and professional and never once tried to push me into purchasing something I didn’t want . When it came to my trade-in he was spot on according to Kelly’s blue book .You should be proud of having him on your staff. I also dealt with your finance manager, Katherine Kelly She was very friendly, knowledgeable and professional, and never tried to push me into Purchasing something I could not afford at that particular time. I really appreciate the service I received at Tosca Ford. Thank you.. Next

I had an absolute perfect experience. - Kenbarnum

I had an absolute perfect experience. Car was as promised, fair price and the Salesman Bob was great in every way. Look forward to buying from here again soon.

I had a great experience with Elisa, Joel and Ed at - mbyrne531

I had a great experience with Elisa, Joel and Ed at Valenti’s. They had the used F150 I wanted and they were easy to work with to make it happen with a fair deal. Truck seems brand new.

Tom Sweeney was excellent and helping me get a car he did - sara.hislop80

Tom Sweeney was excellent and helping me get a car he did very well unexplained everything about the car that I was getting I will definitely use him again if I need anything else

It was a great experience buying my 1999 mustang a - Curtwhip

It was a great experience buying my 1999 mustang a Girard Ford in norwich CT. Everyone at Girard Ford was very friendly and knowledgeable . A Special thanks Goes to Junior for all his help and Knowledge selling me the car of my dreams. Thank you!

From the scheduling to have my car serviced to picking - john s.

From the scheduling to have my car serviced to picking the vehicle up was so easy. The staff was courteous and friendly, Excellent customer service!

Customer Service Personnel are superior in all respects - mmorgenstern

Customer Service Personnel are superior in all respects as well as the service personnel. Every gets checked! No complaints at all. I went in for an oil change, tire rotation and filter replacement. All completed in an hour.

Helpful friendly professional courteous knowledgeable in - bacchiocchimj

Helpful friendly professional courteous knowledgeable in every aspect. Chris Axel & Al were wonderful. Best dealership!

It was a very pleasant experience at the dealership. - pemonteiro

It was a very pleasant experience at the dealership. Very informative about the truck I purchased along with a very smooth purchasing process. I highly recommend this dealership to other potential buyers looking for a vehicle.

This place is the worst. - steig166

This place is the worst. Never buy a vehicle from them. Jeff the manager screamed and yelled at me. Cashed my check bit never delivered vehicle.

Richard was straight forward and cut right to the chase. - c.you93

Richard was straight forward and cut right to the chase. Very awesome and didn't even try to push it. Helped me and guide me through every step. I would definitely buy another car if i had more money but im broke now from the mach 1 lol ty richard. A1 Service!!!!

Easy and pleasant buying experience. - dmike36

Easy and pleasant buying experience. Communication was quick and responsive and accurate at Ray Seraphin Ford.

Just wanted to give a special thanks to Nick Errington - brennan

Just wanted to give a special thanks to Nick Errington for currently guiding me on a warranty purchase. Also a thank you to the service department for providing a through pre inspection on my 2020 Ford Ranger lariat.

It was a good experience shopping for our car. - Tim

It was a good experience shopping for our car. Raymond is an excellent salesman to work with. He made everything easy from start to finish.

I found my experience at Gengras Ford to be most - Jhomamah

I found my experience at Gengras Ford to be most favorable for many reasons. My Loncoln MKZ had a bad water pump which unfortunately is a very difficult and expensive repair because it's located inside the engine behind the timing chains. I had it quoted at another service center and they quoted the job but said they were not even interested in tackling it. I then had it towed to Gengras and they gave me the same price along with a video of my car showing exactly what was wrong. My car was finished just a few days later and came out great. Shortly after that the spring broke on the strut in my front end so I brought it back. When they quoted it I explained I didn't have the funds to pay for it at that time due to the water pump repair. The service manage then very kindly gave me an enormous discount so I wouldn't have to drive the car in an unsafe condition. He only charged me for parts which absolutely blew me away. My car is perfect now thanks to their great work and generosity. I would also like to mention their friendly, professional staff and immaculate facility. Even though it's a bit of a distance from my house, I plan to use them on all my future repairs and new car purchases.

What a disappointment! I heard good things about this... - Mark W.

What a disappointment! I heard good things about this dealer so I thought I would buy a truck from them. What a mistake. I first talked to a woman on the phone named Andrea who said I could buy the truck at MSRP and I was lucky they weren't selling it $5,000 over MSRP only caveat was I had to buy a fugazzi aftermarket warranty for $2,699. I thought that was incorrect information so I decided to show up and look at the truck I wanted to buy. Spoke with CherylAnn she then said the exact same thing. I said ill buy the truck at MSRP but not that junk warranty, she said buy the warranty or you can't buy the truck. So I bought the same truck as Gengras BELOW MSRP.

Horrible Dealership, Bad Customer Service, Bad Management!! - Kidwave22

They are the worst dealership that i have ever worked with in my entire life. They pressured me intimidated me into signing a contract asking for more money. They gave me the car but won’t give me my Registration and new plates until I pay them the rest of the money that I couldn’t give them. They are sleez bags a scam artist who only want your money. I advise everyone steer away from this dealership. They are the worst and didn’t resolve my issue. They didn’t put me, as the customer first. They also never changed my breaks or gave me my detail.

- Manny Lin

View all Saybrook Ford 4.1 (219) Car dealer in Old Saybrook, ConnecticutOpen Overview Vehicles Services Reviews Photos About Reviews from the web 2.9/5Facebook · 15 votes Google review summary 5 4 3 2 1 4.1 (219) Reviews All truck22 call8 pay8 lie6 +6 Sort by Most relevant Newest Highest Lowest Manny Lin My experience was all around an example of what appears to be lack of integrity and disregard for the customer. There was a vehicle for sale and advertised on their website was the full breakdown of the Cost (MSRP - Dealer Incentives - … More Fox 8 reviews 2 months ago Excellent experience with this dealer. Sales reps were super friendly and not in a facetious "I'm trying to sell you something" way. Walked me through the whole process and got me out the door with my car literally within the same day. They … More shelbie daigle 1 review 5 months ago Old Saybrook Ford granted me with the best experience I could have imagined for my first big car purchase. I was in urgent need of replacing my old car. I never anticipated there would be a group of people who were so willing to work with … More Anthony DiGiacomo 6 reviews·3 photos a year ago What an incredible car buying experience! Started in January when I placed my order for a 2022 Ice White Premium Mach E. I was super excited to get this order in and knew the wait time would be pretty lengthy. Fast forward, my 2022 is … More Photo 1 in review by Anthony DiGiacomo Photo 2 in review by Anthony DiGiacomo Photo 3 in review by Anthony DiGiacomo 1 Manny Lin My experience was all around an example of what appears to be lack of integrity and disregard for the customer. There was a vehicle for sale and advertised on their website was the full breakdown of the Cost (MSRP - Dealer Incentives - Manufacturer Discount - Manufacturer Rebate). As clear as day. No other warnings, notes, etc. I submitted an online inquiry and asked for a detailed Out-the-Door (OTD) price. Marisa was texting back and fourth, then the details and back tracking was in full effect. The brand new vehicle doesn't come with the Hard Top that is on the Window sticker and that is why the discounts are there. But she still wouldn't provide an OTD price. Then she passed me over to Marc who asked that I call him. Thank goodness I recorded my call because it can be hard to keep up with the fast talking slick motives that we have all become used to with the Vehicle Buying journey! He said the price online is right now, but was incorrect last night. Then went on to say that it's not the dealership's fault the company they hired to do their website did it wrong. Way to go to take responsibility! BTW we are not talkingabout a huge mistake, one that is well within the dealership ability to just close the deal on. Marc just kept saying it's not their fault! Well who hired the Website Company? They did so "Yes" you are responsible! They decided they didn't want to "earn" my business nor keep the integrity by doing what was right and within their power. I have screenshots and the recording to corroborate this. I would avoid working with these folks because if this is how I was treated by employee, I would question the overall culture. This was an easy one to get right and stand up for the advertisement! No! Marc and Marisa decided not to and I suspect this is testimony to who Saybrook Ford may be!

Great experience. - Connie

Great experience. The salesman Anthony was very knowledgeable And it was great working with the finance guy George

Extremely satisfied with my purchase. - jcsal862010

Extremely satisfied with my purchase. Car was an excellent condition. Friendly environment. Good Costumer Service

Steve brinson please call 8322588826 Trying to buy 2 - lartmore247

Steve brinson please call 8322588826 Trying to buy 2 cars now Mamakkkbq Jana wanna bbq Anna an

After dealing with so many sketchy dealerships in CT,... - Calluz

After dealing with so many sketchy dealerships in CT, Bowens was a breath of fresh air!! I brought in my Focus RS for a leaking timing cover (warranty work) and they promptly fixed the issue. I also had a check engine code and the repair for that would not be covered under warranty and they were not pushy at all about making me get that work done (this code does not effect driveability just emissions). I ended up choosing to save the money to try to fix it myself. They were patient and answered every question I had. I really have not had a dealership experience like this before. Highly highly recommend! This is the ONLY dealership I will trust bringing my car back to. I live over an hour away and it was well worth it to bring my car here