Matt Sussman
Matt Sussman at Ray Seraphin Ford

Matt Sussman

Sales Consultant

Ray Seraphin Ford

100 Windsor Ave
Rockville, CT 06066

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4.9
17 Reviews
4.9

17 Reviews

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17 Reviews of Matt Sussman

November 07, 2026

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Employee Rating

Matt was a very low-key salesperson -- just what we like when we are looking for a new car. The best part was when he very patiently helped us learn about all the new gadgets and set up the Ford app for us More

by jewakefield
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Nov 07, 2026

Ray Seraphin Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jason Bertrand Business Manager jbertrand@seraphinford.com 860-875-3369

October 01, 2026

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Matt, Allen, and Jason were all great to work with. Very professional and made the entire process smooth! More

by Mohammad
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 01, 2026

Ray Seraphin Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jason Bertrand Business Manager jbertrand@seraphinford.com 860-875-3369

September 11, 2026

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Employee Rating

Matt and Jason were great and easy to work with, with most negotiation done remotely. More

by fig27
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Bertrand

Sep 11, 2026

Ray Seraphin Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jason Bertrand Business Manager jbertrand@seraphinford.com 860-875-3369

August 17, 2026

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It was a pleasure working with Matt Sussman. He was very helpful with his knowledge of the vehicles and consideration for what we needed. He did this without any pressuring. Also Jason Bertr More

by gallagher_kev
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jason Bertrand

Aug 17, 2026

Ray Seraphin Ford responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Ray Seraphin Ford are glad to have you as a customer. Jason Bertrand Business Manager jbertrand@seraphinford.com 860-875-3369

July 17, 2026

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It was a pleasure working with Matt from Ray Seraphin for the purchase of our new Maverick. We have bought several vehicles for our business for the last 35+ years and it has always been a great experience. More

by Lisa@candtelectric.com
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alan MacDonald, Jason Bertrand

Jul 17, 2026

Ray Seraphin Ford responded

Your loyalty over the past 35 years means a lot to us. Matt is thrilled to have helped you secure your new Ford Maverick with ease. We’re eager to assist with your next business vehicle acquisition. Jason Bertrand Business Manager jbertrand@seraphinford.com 860-875-3369

July 10, 2026

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Had a positive experience leasing my new vehicle at this dealership. The staff was professional, polite, and kept the communication clear throughout the process. The pricing was straightforward, using the s More

by Tamria Abijo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alan MacDonald, Jason Bertrand

Jul 10, 2026

Ray Seraphin Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Ray Seraphin Ford. Jason Bertrand Business Manager jbertrand@seraphinford.com 860-875-3369

June 12, 2026

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Knowledgable and professional staff, made the process of buying a vehicle smooth and enjoyable. Thank you! More

by MD
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Recommend Dealer
Yes
Jun 12, 2026

Ray Seraphin Ford responded

Thank you for sharing your experience. Matt and our team are pleased to know that our staff’s expertise and professionalism made your buying experience smooth and enjoyable. Congratulations on your new Ford and we appreciate your trust in us. Jason Bertrand Business Manager jbertrand@seraphinford.com 860-875-3369

May 25, 2026

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Purchased a 2026 Ford Explorer on May 22nd. The process was quick and painless. Would highly recommend Matt and Ray Seraphin Ford. More

by Pattyo9292
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alan MacDonald, Jason Bertrand

May 26, 2026

Ray Seraphin Ford responded

It’s fantastic to hear your Explorer purchase was efficient and stress-free. We appreciate your recommendation of Matt and are glad the process was quick. Enjoy your new 2026 Ford Explorer and let us know if we can help in the future. Jason Bertrand Business Manager jbertrand@seraphinford.com 860-875-3369

May 06, 2026

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This is the 2nd car that I have bought from them and it has been a wonderful experience both times! More

by garyta9
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Alan MacDonald, Jason Bertrand

May 06, 2026

Ray Seraphin Ford responded

It’s wonderful you chose us again for a second vehicle and shared such positive feedback. We’re delighted both experiences were enjoyable. Enjoy your new Ford Explorer and thanks for your loyalty. Jason Bertrand Business Manager jbertrand@seraphinford.com 860-875-3369

April 23, 2026

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Employee Rating

The process was quick. We test drove two different trucks and left with the one we chose the same day. More

by jmongillo
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Trade-in Experience
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Recommend Dealer
Yes
Apr 23, 2026

Ray Seraphin Ford responded

Congratulations on your new Ford Maverick and thank you for the five-star feedback. We’re delighted the process was quick and that test driving multiple trucks helped you find the perfect fit. Please reach out if there’s anything we can assist you with in the future. Jason Bertrand Business Manager jbertrand@seraphinford.com 860-875-3369

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