78 California Volkswagen Dealers

The dealership looks beautiful with all those old VWs on - Chris

The dealership looks beautiful with all those old VWs on display. All employees are friendly and helpful.

My sales consultant Fernando Fregoso was such a pleasure - Angie R

My sales consultant Fernando Fregoso was such a pleasure to work with. Made my car buying experience such a hassle free and smooth transition! 100% recommend

Chris provided excellent sales customer service and he - xxxxx

Chris provided excellent sales customer service and he also offered a good deal on the lease for my VW

Friendly team members, staff asked if I needed assistance - Craig P

Friendly team members, staff asked if I needed assistance without being pushy. Great salesman who was proactive and available in answering my questions about both the car and the process.

Super helpful, the were very supportive and understanding - Samuel Maldonado

Super helpful, the were very supportive and understanding of ou needs. We knew what we wanted and they helped us get my wife's new car.

My experience at Coachella valley Volkswagen was great - Brenda Sánchez

My experience at Coachella valley Volkswagen was great from the beginning to the end I got all the help I was expecting great customer service thank you Juan Valenzuela for all your help.

Shout out to Kenneth Schroeder - I was shopping for a - RandyC

Shout out to Kenneth Schroeder - I was shopping for a used car and he was professional, knowledgeable, and efficient. Their ONE Price Person Hour philosophy makes car buying pleasant and efficient. I didn't end up buying for other reasons, but I highly recommend Kenny!

Yesterday bought my Sienna 2012 XLE and have to comment - claudeisambert

Yesterday bought my Sienna 2012 XLE and have to comment extremely positively my experience! Walking around few days ago through their lot of wonderful priced,maintain and of quality I have to start thanking Xymone Dalpax.The young man listening to my likes,finances and preferences showed me few but very good choices.With no pressure went home to reflect and when decided to come back he was prepared to help me make my choice convincing me with professionalism and wonderful salesmanship the reason for my final choice. Melanie at finances was exceptional because was a complicated deal with me but she manage to keep me smile and went home with my car! GM manager James I believe was never too far to assure customers left happy like me! Thank you all. Claude Isambert

Really happy with the purchase experience one of the... - echaghlassian

Really happy with the purchase experience one of the fastest times ever! Diona the sales lady was professional and knew details about the vehicle.

Friendly, helpful and no pressure experience! - Nicole&Jay

My husband and I came in to Neftin VW to find a New Beetle just shortly after moving to Thousand Oaks from Chicago. We were warmly greeted by Maz Rozi who gave us great information and helped guide us through our first car buying experience. He was extremely knowledgable and gave us all possible options when looking at payment plans. We never felt any pressure at all and we really were treated like family. We even received tips and info about the area that we are now calling home from Max as well as John Swanson in the finance department. Everyone was extremely friendly and helpful and we couldn't be more pleased with the preformance, quality, and speed of our New Beetle.

Nice clean dealership. - rmercer3

Nice clean dealership. I had the best experience with Kailey Lewis. We did most of the sale remotely and are helped by sending videos when we had questions where words would suffice. She also did an excellent job locating the exact vehicle I wanted in a matter of hours. Would recommended this dealership, and Kailey, anyone. Jim was also a big help initially

Our Sales professional Brandon was curteous, - cbreese

Our Sales professional Brandon was curteous, knowledgeable and honest. This experience improves the image of car dealerships that has persisted for decades. 5 star experience.

When I decided to change from a gas vehicle to an - mcs1030

When I decided to change from a gas vehicle to an electric vehicle, I was overwhelmed and doubting my decision. The entire process with this dealership was wonderful! My salesman Dennon was the great. He was professional, helpful, and his knowledge of the car helped me go over the pros and cons and I decided to purchase the ID.5. He had to call around to local dealerships that would agree swap vehicles so I could get the model and color combo I wanted. I’m so sorry, but I didn’t catch the names of the sales manager and general manager, but they went above and beyond to get me all of the rebates and discounts I had available to me for purchasing an electric vehicle. Ryan Gonzalez, the finance manager was equally impressive. His thoroughness explaining the additional coverages they offered was outstanding. He made sure that I understood the additional coverage I chose and his professionalism and expertise made me confident I wasn’t buying something I didn’t need or wouldn’t use. I give this dealership and their awesome team a 5-star review. 10 out of 10. Highly recommend.

Dennis is outstanding and will give you the best advice - Mari

Dennis is outstanding and will give you the best advice on the best deal and option that will fit your needs. Easy process of buying a car. Highly recommend VW Oakland. Thanks!

I could not get a timely service appt at my regular - thepatna

I could not get a timely service appt at my regular dealer so I came to Riverside VW. It was a wonderful experience my car was serviced and I was kept fully informed and given options which took into account that my lease is up soon. I felt the dealership was honest and did excellent work. Even though this dealership is not in my area, I will continue to go to it because I feel I can trust them.

Sales staff were professional, caring and patient during - robnettey

Sales staff were professional, caring and patient during my experience in purchasing a 2023 VW Atlas.

Ongoing efforts to have be able to smog my car. - KATHLEENITEMS

Ongoing efforts to have be able to smog my car. Several attempts to smog my car at local smog station and it still hasn't cleared. Out of pocket for repeat visits to the smog station and it still doesn't clear. I have been a customer of Hansel VW since the early 1980's..... have been a car buyer; dealership user since then. I have bought all cars since the 80's at Hansel and have I bought my cars at your shop and have never left!! PS: I had the smog work done at Hansel VW at your Corby Ave . location

Had an appointment but vehicle sat for 1 hour and 30 - Tomsd2az

Had an appointment but vehicle sat for 1 hour and 30 minutes until I confronted the manager. They quickly got the job done after that and were very apologetic and gave me a complimentary tire rotation. I was satisfied when I left.

They sold me a lemon, customer service leaves more to be - yoitssean

They sold me a lemon, customer service leaves more to be desired, and they don’t give out loaners. VW Customer Care gave me a refund on the car based on California's Lemon Law.

We had an excellent experience with Sean Vakili helping - nonin

We had an excellent experience with Sean Vakili helping us buy our 2023 ID4. No nonsense and respect for our time. He was genuinely excited about the car he was selling us and got us in and out as quickly as possible. I would definitely buy from him again.

They were very friendly and accommodating. - H.S.

They were very friendly and accommodating. They understood my situation and cooperated with me at the best extent that they can.

One of the best dealership experiences that I have had in - frmrmarine1999

One of the best dealership experiences that I have had in a long time. Rico was a fantastic salesman along with the Finance Manager and finally with Gaston Diaz. The entire experience was great and would recommend them to anyone that is looking for a new car or used one...!

Thanks for the opportunity of a new car, everything was - marydanh

Thanks for the opportunity of a new car, everything was very easy, thanks to Dominic Gomez for the help he was awesome.

Was told pricing on an ID4 and went it and it was - nlsassone

Was told pricing on an ID4 and went it and it was completely different. Horrible experience. They just tell you what you want to hear to get you in there and then give you completely different information. They acted like the person telling us the specifics was wrong and they can't do that. Crazy because the guy said he was the internet sales manager.

Great parts department. - Marcus Jack

Great parts department. They were able to find parts for my older vehicle. Thanks Gary

I scheduled a firmware update for my ID4, the worker - sunene23

I scheduled a firmware update for my ID4, the worker there told me oh yea code 99 is not ready yet. He did not even check my car for which version I had. I don't want to name names but clearly he didn't want to work on my car and I didn't want to waste my time there and wait forever for the service. I wrote a complain on their website and got a message on my phone an hour later with a message of trying to sell me a car, I laughed. I blame the owner or upper manager for this, it seems that they don't care anymore.

Excellent service an the drivetrain warranty was the one - Fittodd

Excellent service an the drivetrain warranty was the one thing that sealed the deal! The best. I’ll definitely be back

Always a dream to work with from the sales staff to the - SanJuanCoffeeGuy

Always a dream to work with from the sales staff to the service department. Fred is amazing, jumps through hoops to please. Corey Goodman on top of his game. Owners Miles and Gary have gone out of their way to please me, that's why I have bought four cars from them in the last few years.

AVOID this dealership like the plague. - SH

AVOID this dealership like the plague. The finance manager, Inez Carrillo, is an extremely unprofessional individual. DO NOT lease from these people, let alone deal with their incompetent sales and management teams. An FTC complaint was filed against them for attempting at $850 for a "safety check" even though they presented me with a document that clearly stated "NOT REQUIRED BY THE STATE OF CALIFORNIA - OPTIONAL" - which I have a photo of. On top of the $850 to "inspect the car" - they wanted me to leave the car for 4 hours so they can find things to fix. After their laundry list that I was told I'd need to get repaired there, THEN they'd release it to me. LOL, it's a three year old car. After some questions which were then overpowered, she stated that some dealerships charge up to "$4,000 to certify cars before they release it". I've confirmed with an attorney that that's a load of xx. If you must purchase your VW, call corporate and have them walk you through the process. Somehow the "safety check" is not required when you do this over the phone with corporate yet they are the same company ;) They will try to sell water to a fish if they could, just DON'T BE FOOLED! Volkswagen is a disgrace for running such a poor and fraudulent franchise business! VW needs to take responsibility for these rogue dealers.