261 California INFINITI Service Centers

Andrew, Mike, and the entire service team have provided - Lloyd

Andrew, Mike, and the entire service team have provided me exceptional service and customer support. As a long-time customer, they've kept me up to date on my vehicle's needs and given me complete confidence in its safety and reliability. As if that wasn't enough to earn my repeat business, they're a real pleasure to work with personally. What more is there?!

I have been with this dealership since 2015, buying two - TAMARADILLON

I have been with this dealership since 2015, buying two qx60’s. I plan to purchase a hybrid from them when I’m ready for a new car.

The dealership was very clean under the circumstances and - ldg12

The dealership was very clean under the circumstances and Jairo took care of everything that was needed. Thanks

Edward Gutierrez is always amazing and over exceeds - AMYCUNNINGHAM2027

Edward Gutierrez is always amazing and over exceeds expectations. He seriously cares about his customers

Staff was very nice, as soon as I got there they - jag72098

Staff was very nice, as soon as I got there they recognized me & came out to greet me & got my car straight into service.

Fast courteous service. - stayingtruelizzy

Fast courteous service. Very Professional and friendly. Very informative about my jeep and how long the task would take. I will definitely use AutoNation in the future for all my vehicle needs.

Jerry is a great service advisor. - RaidersQ60

Jerry is a great service advisor. He honest, knowledgeable, and provides updates in a timely manner. The mechanics provide quality repairs and are highly qualified. Thanks for taking great care of my vehicle.

I recently had my lease in the shop for 3 weeks following - Vicky

I recently had my lease in the shop for 3 weeks following an accident. From start to finish, Cesar Rosales and Nick Xenos at Autonation Collision Center stayed on top of every detail. Initial contact was with Cesar: he squeezed me in, so I brought my car to him the same day I called. He provided a ballpark assessment and handled all the details with the insurance appraiser/claims department. Then, Nick Xenos and his team started on the body work quickly. Both of them kept me fully apprised every couple of days. In the end, the team delivered ahead of schedule and wow, my car looks amazing again! What a pleasure to witness customer service, professionalism, and pride of work at the highest caliber! This crew is doing things right! Thank you for a stellar experience.

I'm a big fan of AutoNation (formerly RepairSmith). - Evan R

I'm a big fan of AutoNation (formerly RepairSmith). I have a large van that is challenging to get service done on. Having them come to me and do the service in my driveway is a gamechanger! The technicians are thorough, fast and very nice. I never feel like I'm being upsold on additional products and appreciate their professionalism. The 4-Star rating (minus 1 star) is for the scheduling department and their inconsistent scheduling. I've been using this service for years and on multiple occasions I've either had to completely reschedule due to a no-show ("technician wasn't attached to my appointment"), or the tech has shown up in the very last minutes of a 5 hr time window. This inconsistency is a real problem and makes me question if I should try a competitor. Alas their technicians are so great I will likely stay the course.

Excellent care, service and work done right in a timely - johnmattjoyce

Excellent care, service and work done right in a timely fashion. I Would definitely recommend.

I am always pleased with the service and customer care - mnacshoppe

I am always pleased with the service and customer care that Infiniti South Bay provides. They are always accommodating.

The service was very continent and technician was very - Mbcb18

The service was very continent and technician was very knowledgeable about the vehicle problems and issues

Good communication with repair person. - shirlgeiling

Good communication with repair person. Good job by repair person. I Would use service again.

I have been very pleased with the whole process of making - ESJ

I have been very pleased with the whole process of making an appointment, being helped by very knowledgeable technicians, being kept informed about needed service/repairs and cost, and being able to pick up my clean car (complimentary wash) when promised and with issues resolved.

Prompt service. - Rv119

Prompt service. No upselling and good work. I worked with Ryan before and it is always a great experience.

Trustworthy, helpful, explain things well and follow up - juanita-76

Trustworthy, helpful, explain things well and follow up on status, timelinesses and happy friendly workers.

Excellent service, professional, very polite, kept me - dweber1126

Excellent service, professional, very polite, kept me updated daily, finished when they expected and repair was very good.

Service is spot on , sales of the actual vehicle , at - Ljansen

Service is spot on , sales of the actual vehicle , at least with my experience with the Kearny Mesa location - substandard . Salesman was not clear on his knowledge of the vehicle , its specifications , history, not welcoming … truly - not good . But I bought the car as I knew the quality and its history .

Friendly service. - garrett2468

Friendly service. Excellent work. I'll definitely return for my next service. Thank you so much.

Excellent customer service from Kevin Hall. - pthai

Excellent customer service from Kevin Hall. Service completed on time as promised. Thanks Kevin. Highly recommended.

I have been a customer for over 15 years, since it was - ELIS100

I have been a customer for over 15 years, since it was still Metro Infiniti. I can say that the service this time was better than when it was under HGreg.

Todo muy rápido al apoyarnos con nuestro vehículo - Edgar

Todo muy rápido al apoyarnos con nuestro vehículo exelente servicio de parte de Alan Muñiz y solo queda agradecerle muchas gracias

IT IS A VERY QUIET DEALERSHIP. - DSOGHIE

IT IS A VERY QUIET DEALERSHIP. NOT MUCH GOING ON THE AFTERNOON I WAS THERE. VERY CLEAN PLACE.

This place has great staff that actually care and will - Hideandseek6262661

This place has great staff that actually care and will take the time to help you with not only your needs but also help you understand what your car needs to be driving safely on the road