Edson Trujillo

I really appreciate the excellent customer service and attention to detail. Its reassuring to know you can count on a dealership that stands behind its service. Highly recommend the South Bay Infiniti tea attention to detail. Its reassuring to know you can count on a dealership that stands behind its service. Highly recommend the South Bay Infiniti team for their great repair service. More

by Jeanetta_mack Verified Customer Verified Customer

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Edson was great as always--informative, knowledgeable, always kept me updated on the appointment's status, and I was very happy with the work. The mechanic who provided the video inspection, Max, was thor always kept me updated on the appointment's status, and I was very happy with the work. The mechanic who provided the video inspection, Max, was thorough knowledgeable and took his time explaining to me why the tires didn't need rotating yet, although I did alignment the week prior. Great service, clean waiting area, great staff. More

by Alma.k.saiya Verified Customer Verified Customer

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Edson was great as always--informative, knowledgeable, always kept me updated on the appointment's status, and I was very happy with the work. The mechanic who provided the video inspection, Max, was thor always kept me updated on the appointment's status, and I was very happy with the work. The mechanic who provided the video inspection, Max, was thorough knowledgeable and took his time explaining to me why the tires didn't need rotating yet, although I did alignment the week prior. Great service, clean waiting area, great staff. More

by Alma.k.saiya Verified Customer Verified Customer

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Quick response,when I arrived. The video and work was professionally peeformed. Fair price. Thank you. The video and work was professionally peeformed. Fair price. Thank you. More

by James Metts Verified Customer Verified Customer

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Professional and competent. Got a loaner car immediately once the job looked like it would take several hours to complete Got a loaner car immediately once the job looked like it would take several hours to complete More

by chrisquintal Verified Customer Verified Customer

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Customer service skills horrible Car still not working at its finest Very rude And disappointed its finest Very rude And disappointed More

by Jamelphillips120120 Verified Customer Verified Customer

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Mr. Edson was curteous, helpful and respectful. He was also very knowledgeable about the happenings on my car and explained how the tires were before and after the alignment. I'll be back at Infiniti Sout also very knowledgeable about the happenings on my car and explained how the tires were before and after the alignment. I'll be back at Infiniti South Bay. More

by Alma.k.saiya Verified Customer Verified Customer

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I was disappointed to have only received partial warranty on a flat tire. The whole tire had to be replaced when in many cases it can be fixed. Could be the type of tire but for sure these are the original on a flat tire. The whole tire had to be replaced when in many cases it can be fixed. Could be the type of tire but for sure these are the original factory tires which has to be replaced each time you get a flat tire. I rather have a spare tire instead of run flat. Economically these tires don’t make sense. More

by KARLITROS_QA Verified Customer Verified Customer

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Edson is great! He always takes the time to listen to my concerns and questions. He always takes the time to listen to my concerns and questions. More

by FRANNIETASSONE Verified Customer Verified Customer

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Issues always resolved on initial visit. Never have to return on a follow-up. Excellent service. Never have to return on a follow-up. Excellent service. More

by Caddy286 Verified Customer Verified Customer

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