INFINITI of Van Nuys - Service Center

I have a lemon 2023 q50t electrical problems dealer did what they can but no use. It’s a manufacturer problem the dealer cant make miracles happen I understand but the service was ok because they never hav what they can but no use. It’s a manufacturer problem the dealer cant make miracles happen I understand but the service was ok because they never have a loaner to give out. Very disappointing More

Rudy is the best! Always great service! He takes his time to explain exactly what needs to be done and is very accommodating. Always great service! He takes his time to explain exactly what needs to be done and is very accommodating. More

Very prompt and professional. Luis answered all my questions and figured out everything wrong at the time line he gave me. Luis answered all my questions and figured out everything wrong at the time line he gave me. More

I came to get my brakes serviced with Rudy and the team. Stellar service as usual. I never have concerns when I leave. I know Rudy and his team will always get the job done. Thanks guys I appreciate it! Stellar service as usual. I never have concerns when I leave. I know Rudy and his team will always get the job done. Thanks guys I appreciate it! More

I had a very good experience at this location I had my battery & vcr on my car replaced. The customer service I received from Wilson at the service department was excellent !!! I will definitely return battery & vcr on my car replaced. The customer service I received from Wilson at the service department was excellent !!! I will definitely return at this location . More

Service was excellent, Quick repair and great atmosphere. Coffee was really a life safer thank you atmosphere. Coffee was really a life safer thank you More

Everyone was friendly and the place was was nice, I noticed it's been remodeled. noticed it's been remodeled. More

They take care of my Infiniti. The reps are friendly, they don't oversell, they give me a ride home and back if the service will be more than an hour. The reps are friendly, they don't oversell, they give me a ride home and back if the service will be more than an hour. More

Everyone is so nice. Efficient. Even the coffee is good. Luis Rodriguez is easy to work with. He always explains things well. Efficient. Even the coffee is good. Luis Rodriguez is easy to work with. He always explains things well. More

Miguel always takes care of our infiniti, keeps us updated on all issues that need attention. updated on all issues that need attention. More