95 California GMC Dealers

George went above and beyond for my truck needs! - TylerTLife

George went above and beyond for my truck needs! He never stopped trying to get me what I wanted and to make a deal. He even texted with me in his off hours as well. I honestly went back to Reliable GMC because of him because he earned the sale and my business!!! Cheers to you George on a job amazingly done! I forgot the Finance guy in the back but he was a nice and fun guy as well. I need laughter and jokes in my life and they all held their own with me. :)

Truly awesome service. - BILL@CARUSOS.COM

Truly awesome service. Fixed a tough problem and never gave up. Plus the coffee is not bad.

Miguel and Chris were great with the sale four our - Ljuarez64

Miguel and Chris were great with the sale four our company vehicle! So happy with our new sale.

Had a wonderful experience working with the team at Ed - VRAM GAMALYAN

Had a wonderful experience working with the team at Ed Dena's, everyone was very nice and helpful. I've purchased many cars and this was one of the smoothest transactions. Looking forward to working with them in the future.

What can I say, carmax is always great searched online - idris tate

What can I say, carmax is always great searched online found the car I liked and they shipped it to norco quickly. Norco was great, they had it ready for me, I’d alway prefer a nice detail on the wash but the car was as advertised. Exoress pick up was about 40 minutes only because I got there right when they opened otherwise great experience.

I purchased a warranty at the time of a new car purchase - Kinlinc49

I purchased a warranty at the time of a new car purchase in Texas that covers service. This service department could not take the time to look at my records using the VIN. So I paid full price for the service. They fail when it comes to customer service.

Always takes care of us professionally, with courtesy and - rvrbarb

Always takes care of us professionally, with courtesy and kindness . Answers our questions and needs

Very friendly, helpful, and welcoming. - kawuht10

Very friendly, helpful, and welcoming. It’s always a negotiation but at the end we never felt rushed or taken advantage of.

The salesperson- Jalen was helpful and patient when it - David506

The salesperson- Jalen was helpful and patient when it came time to decide on the right car. He had great insight of many car-pros and cons to help with the decision process. No big push to buy a guy like many other dealerships. Overall, a no hassle process from beginning to end.

The service department is terrible! - petesalim63

The service department is terrible! DON'T GO THERE! It's the worst I've seen in my 63 years. Pay close attention to your car. Especially if you are a woman or a senior citizen. I went in on March 23, 2026 for service. All I wanted was a simple oil and filter change, and a tire rotation. The bad attitude and the unprofessional attitude of the person made me jump in my car and go to another dealership.

Great Service and it wasn’t too long of a wait. - Basilyousif4405

Great Service and it wasn’t too long of a wait. Oil change tire balance

Very professional, the staff was very kind, I am very - Evelynrizzo

Very professional, the staff was very kind, I am very satisfied. Thanks to all. They have a nice costumer service.

I had my 2025 Yukon serviced. - papajoeriggio

I had my 2025 Yukon serviced. I set the appointment on line. I came in early and they immediately took care of me. The service department was professional and very helpful.

Shorted the trade in by $5000. - Unhappy

Shorted the trade in by $5000. Wouldn't work with me to get this resolved

Listen David was very helpful and kind. - Jood

Listen David was very helpful and kind. The process was very smooth and quick. I was in and out within an hour and I got a great deal!

On the good side, the customer service name Antonio was - E.Rice

On the good side, the customer service name Antonio was good in communication but the technician/ mechanic was not trustworthy because he broke the hose of the engine and didn’t tell me when I pulled out my car since I cannot afford their estimated cost of repair for $7,561.78. They admitted their mistake, but when I returned my car to fix the broken hose, the customer service name Emilio declined my request of rental car , so I wasn’t able to go to work while waiting for the new hose for almost 3days. We bought the gasket cover and other parts to this dealership but unfortunately he gave us wrong parts so the problem of my car got worst. For the 3rd time we brought back the car to this dealership because of missing engine valve cover bolts when they fixed the hose but this time they denied it , so I had to pay another $584 for the bolts to other auto repair shop who fixed my car for less than $4k which is almost half price of the quote of this dealership. I will definitely not recommend this place to other people.

Although this is about the service department, it's - icurbab

Although this is about the service department, it's important to note that between my wife & I, my son, my mother-in-law and brother-in-law we've purchased a total of 14 vehicles from this dealership. The crappy thing is when we walk in no one there seems to know or remember us. It's like we're some random walking in off the street. The other day my 2022 Denali pickup had a service issue with one of the transmission shift mechanisms with only 42,000 miles on the truck. I took it in to see about having it fixed only to find out that it would cost over $1,500. I was told that it would take a month to get the part and I'd have to leave the truck. Thankfully the part arrived in less than 2-weeks. Here's where things go bad. After receiving the notification from GMC that the part arrived, we called several times to talk to the service writer to find out when we could pick up the vehicle. At the point that we reached 7 hours of trying with no return call, we decided to go talk to them face to face. The time was after 4PM which we found no one from the Cadillac side working (we go to that side because we also have a Cadillac) so we went to the GMC side to talk to a service writer there who went to talk to the technician. He told us that they hadn't even started on it even though we received the text message about the part around 8AM but we could expect to get it back the next morning. The next morning came and we received a note from the dealer saying that the vehicle was ready. Automated note that came in before they opened. When we arrived we found the billing to be 100% of the original quote of over $1,500. When we asked why we got charged 4 1/2 hours of labor, their hesitated response was the technician stayed late as two service writers looked at each other with a look of a made up story on their faces. The person who told us, we know left at 5, so we know he didn't really know how long that technician really stayed. Yes they had every right to charge the full amount but if you had a good reliable repeat customer, would you not want to take care of them. What makes it worse is our service writer wasn't in when we got there so the other service writer handled getting us the vehicle back, which when I asked about confirming the technicians time and the charge, he blew it off like he had nothing to do with anything I asked about. His words... "yeah I don't really get into all that". This is the first time I'm writing about this dealer or any for that matter but the third time we've had bad experiences here. The other two were with sales. I like my truck (which I bought somewhere else because I swore I'd never buy from Fremont ever again) and we love our Cadillac but we won't buy or have our vehicles serviced here any longer. It's one thing to need revenue but the long term effect of losing four customers is a critical fail, and for God's sake, remember the names of the people who are supporting your business frequently.

Best experience with my salesman Alex Rojo, he worked - Tia

Best experience with my salesman Alex Rojo, he worked very hard to meet my budget. He was patient and professional.

I have nothing but great things to say about Frank, who - tjross202

I have nothing but great things to say about Frank, who was my service coordinator. He was personable and went out of his way to listen and help get me set up. However, the service itself took LITERALLY ALL DAY, and if I wouldn't have called, they would have kept my vehicle. Frank explained that the reason it took so long was because of the diagnosis of my passenger door lock (it wasn't working with the fob). He had told me that he would call me midway through the day to tell me what was wrong with my door lock and give me an estimate for the repair. That didn't happen. I finally called at 4 p.m. and he had to hunt down the repairman to determine what was wrong and what the cost would be. Then he quoted me $850 to replace the faulty part!!! Of course, the $250 I paid for diagnosing the problem would be put toward the repair. There was NO WAY I was paying that amount for this repair. Later, I bought the part myself for $99 and contacted a shop down the street to put it in for $200. So, really--North County GMC charged an exorbitant price for this repair. I also found out they are no longer a Buick dealer, and I have a Buick Encore, so I won't be taking my car there in the future.

Danny the service advisor is always on top of everything - bomike

Danny the service advisor is always on top of everything I need. Thanks for all you guys do.

I’m pretty disappointed with the experience I had with - Mgarcia

I’m pretty disappointed with the experience I had with the service department at Kellar Motors. I dropped my vehicle off at 9:30 AM expecting it to be looked at within a reasonable timeframe. After waiting 5–6 hours, my car still had not even been serviced. When I asked about the delay, I was told that I needed an appointment, even for a simple oil change. This was frustrating because that requirement isn’t posted anywhere in the service department or on their website, so there was no way to know that ahead of time. What made the situation worse was that I didn’t receive any updates during the entire time I was waiting. If appointments are required, especially for basic services like an oil change, that should be clearly communicated to customers up front so they can plan accordingly. I hope management looks into this and improves the communication process for customers. I’d be happy to update this review if the situation is addressed.

Great experience, I will be going back there from now on. - gholdingsllc88

Great experience, I will be going back there from now on. Bought a pre owned Cadillac and I love it. Was a great experience. Thank you Honor Team

Beyond-perfect Cadillac Valencia experience: amazing - Yuli G

Beyond-perfect Cadillac Valencia experience: amazing deal, unmatched service, personal touches, luxury loaner, and incredible care throughout.

We purchased a 2022 Equinox last September the manager - len559

We purchased a 2022 Equinox last September the manager approved 3 free services on them had 2 the 3rd one is due the service department is saying we need written proof for our free service. I think that is wrong. We really had good intentions of going back for another vehicle but lying is bad reviews.

My experience has gone from bad to worse. - diversion86

My experience has gone from bad to worse. I needed another routine oil change but also had to fix a few other issues (TPS) so brought it back to the dealership for maintenance. For my mileage there were a handful of recommendations and I agreed to perform all except two. Passenger air cabin filter ($15 OTC) and engine filter ($20 OTC) since they are cheap filters and easy to do oneself. Not sure what happened with the communication but the cabin air filter was replaced for $130. Ouch but whatever. Then going further down I see they even nickel and dime for washer fluid? First off, I top off my reservoir with Rain-X once a month so I know it wasn't needed. I thought I was doing them a favor by letting them know a wash wasn't necessary since I have a LUV membership across the street. I will say after this experience, washing my truck after was more therapeutic and stress relieving than here. Highly doubt I will ever take my truck in again for routine preventative maintenance. Praying I don't have any mechanical issues that require me to bring it back here anytime soon. For over $1230 (with discount) I expect a lot better. Once my money has already been taken all I ever get is "sorry". Guess I need to find a better place to do my coolant fluid exchange soon - recommendations needed!

My family and I had visited the dealership regarding a - malopez3

My family and I had visited the dealership regarding a 2018 Mazda CX-5 that had been advertised. Unfortunately, the car had been sold. But the salesperson answered several questions I had regarding the used car market which was very informative and appreciated.

I hope my complete comment is shown: My 2019 Escalade - Bst1050615

I hope my complete comment is shown: My 2019 Escalade was serviced on 1/28/26. Yesterday, 2/13/26, approximately 5:30 pm, I was driving uphill on Antonio Parkway. Another driver alongside, started non stop honking his horn at me, as in trying to tell me something was wrong. I was hesitant but rolled down the passenger side window. Appropriately yelling, he said my tire was loose and about to fall off!! I immediately became very nervous and upset but kept my cool. I quickly thanked him, he continued uphill. Putting on my hazard lights, I made a u-turn and slowly made my way downhill to Ortega Hwy and turned right at the stoplight. I drove until I got to Rancho Viejo Rd and turned into the shopping center. I called Allen Cadillac, Laguna Niguel and was transferred to someone who I explained my emergency to. I don’t remember his name but he was helpful and told me, do not drive the truck further, have the truck towed there, leave the keys in the drop box and they would handle the rest. I called AAA to have it towed there. Dunnivan’s Towing arrived shortly. I explained what happened to the tow truck driver. He thoroughly, checked out all 4 tires. At that point, said he did not see anything wrong!! He then decided to double check all tires. By jacking up the truck, he found out what was going on. He said the spare tire was loose and was about to come crashing off!! I was so very happy and relieved he found out what was going on. He said, a serious, dangerous accident could have occurred had the tire fell off in traffic!! The thought of it is appalling!! That said, WHO ALL worked on my truck, was responsible for double checking that the work done was safely completed that day and what is going to be done about it? It was quite a day yesterday but gratefully, I was able to finish some of my errands, and safely make it back home. I live and drive every day in a very hilly part of town. Having a safe truck to drive is why I pay for and have a maintenance agreement. I’m calling Allen Cadillac, Laguna Niguel to update the office and to hear what they have to say about it now.

Just want to give a big shout out to Mataga Cadillac of - Nikki0576

Just want to give a big shout out to Mataga Cadillac of Stockton! You guys are the absolute best. Every time they would come back to speak with us, the news would get better and better. We still can't believe how much extra benefits you were able to provide for us. We will absolutely be doing business with Mataga Cadillac again in the future. Thank you so much!

Billy was amazing! - jrluvsmileyc

Billy was amazing! Super friendly, respectful and 1000% honest. I am a Senior Manager for a top sales company and I normally play the dunce when I shop but I do my own thorough research and Billy was completely honest, exactly what I look for when I hire. That said the dealer was very clean and had a great variety of vehicles.

I’ve called asking for my Service records three times... - CTSboy18

I’ve called asking for my Service records three times already and no one has gotten back to me! They didn’t fix my car correctly so I had to take it to another dealership!