54 California BMW Dealers

Purchased a 2025 BMW 540i xDrive from New Century BMW - Tigran

Purchased a 2025 BMW 540i xDrive from New Century BMW with the help of Elvis Blohm and was very happy about the whole experience. The only issue was that the premium audio option from Bowers & Wilkins wasn't mentioned during the sales process. I learned about that option only when the car was due to arrive from Germany, so it was too late to make any changes. Other than that, everything went well, and Elvis was always there to help with any questions I had. I highly recommend working with Elvis and New Century BMW to buy your BMW.

Fast easy simple, thanks Joey for taking care of my g80 - rserr210

Fast easy simple, thanks Joey for taking care of my g80 fixing my flat tire!

Only one star because the dealer ran my credit and then - shannonhill818

Only one star because the dealer ran my credit and then denied me. I went to another dealership and got the car I wanted within my price range. The first bad experience with one salesperson who was aggressive and said bad things about my old salesperson who moved to another dealership. The second was the fact they wanted to compare numbers which is scandalous. I have bought over 10 BMW's with Nick Alexander but this place cannot compare. Do your research and don't let them run your credit unless they agree to the numbers. I have top notch credit so shame on me for not making them agree to the budget before signing the application. Grateful I went to another dealership and got the exact model I wanted without the frustration.

We had a wonderful experience with the sales department. - cyndisauer

We had a wonderful experience with the sales department. Stefano was amazing! He was very knowledgable and gave us his full attention. He answered all of our questions and made the purchase process delightful!!

John Polli did a fantastic job of facilitating this - mohan.raashi

John Polli did a fantastic job of facilitating this car-buying process with me! He was flexible with my constraints regarding communication and was quick to respond to any query I had.

Tim, our service adviser, is the BEST. - roswithaw

Tim, our service adviser, is the BEST. Very knowledgeable, precise and trustworthy . Thank you for always listening to us.

This is our 3rd M series transaction with Kevin Thomas; - rjmprop

This is our 3rd M series transaction with Kevin Thomas; everything was beyond professional, efficient, honest and generously accomodating. Although I have never been in the dealership or met Kevin in person, our transactions were able to be accomplished through phone calls and electronics, including delivery service to our residence. He was highly recommended by a friend who also purchased multiple BMWs through Kevin. If you’re shopping for a BMW, definitely give Kevin a call. Randy, Napa CA.

I’ve been coming to this dealer for a few years now only - Luz E

I’ve been coming to this dealer for a few years now only for service because of the great customer service so when it was time for me to get a new car it was a no brainer Fabi helped me get into a 2025 x1 and he was incredibly kind and attentive I highly recommend getting your next car or maintenance done here at Century West

All people I came across with were wonderful, they were - Jorge.roxy

All people I came across with were wonderful, they were patient, not pushy and profesional. Thank you to Aisha, Julian, May and the financial manager I believe her name is Jennifer

Great service. - Rod

Great service. Mike was great! Answered all my questions, prices was easy and stress free. Much easier than I thought it would be.

We spend a total of 9 hours and two day at South Bay BMW - TB

We spend a total of 9 hours and two day at South Bay BMW to buy a CPO car, After hours of negation and clarifying the details off the deal, we came to an agreement. Excited to drive away in my new car we had to go upstairs to finance. After signing all the documents and reviewing warranty, the finance guy went over out monthly payment. To our surprise it was $240 MORE than we agreed upon after clarifying the details 4 separate times with the salesman. When this was brought up to the finance guy, he stated "it is just the down payment and we only need $15,000 more to make the purchase work...like it was no big deal. My sales rep was brought into the room where he apologized for the mistake and they both let my wife and I walk out the door. I asked to speak to the GM and was given Mo at the finance counter. The GM never came out to address the issue. Mo proceeded to explain the numbers to me, of which I 100% understood and he never took ownership for the misinformation or apologized for what happened. With the opportunity to make it right and salvage the sale, he offered me $500 more for my trade in and asked me to increase my loan terms to 84 months! Some how, giving me $500 more for my car and having me pay thousands more in interest is supposed to make this right. I have purchased over 20 vehicles in my life and this by far was the worst dealership experience I have ever encountered. They have a sign stating that they value my Google Review, so here it is.

Working with Jason Balelo was an absolute pleasure, by - jademuckler

Working with Jason Balelo was an absolute pleasure, by far it was the most simple and fastest time I've had buying a car. Jason never tried to push or rush me into making a decision and worked with me every step of the way. I was in and out in around 2 hours after deciding on the car. Amy in finance made sure to explain everything but was never pushy. Overall I am so thankful for the wonderful experience buying my m340i. If you are ever looking to buy a BMW I would definitely recommend going to Jason Balelo at BMW San Diego!

Very bad services. - Toeyer Moua

Very bad services. I made appointment for my car services (changed brake fluid). It took a half day to complete the services. The services representative was not even available to work on my car. Another representative was assigned to work on my car and I kept waiting for a half-day. So very bad services.

I met Mike Duplessis in crisis mode with a flat tire late - fastbuck830

I met Mike Duplessis in crisis mode with a flat tire late in the day. He waited for me to limp into the dealership at almost closing time. He was so very kind and honest, giving me choices to resolve the problem. So glad I met him and will definately go to him for all my needs.

Ed Fuentes was UNBELIEVABLE! - mariafraga81

Ed Fuentes was UNBELIEVABLE! He made the whole transaction go nice and smooth, went above and beyond to make sure I was satisfied and taken care of! Ed is an incredible and valuable asset to this dealership. Highly recommend, you've got a customer for life! Thanks again BMW of Visalia!

Call them to purchases the used car, after my call they - etvorinc

Call them to purchases the used car, after my call they race internet price by $5000. Anyway, i agreed to purchase the car. They supposed to send me the paperwork to wire the money. After 2 hours waiting i call to GM, he told me car sold 20 min ago. Unprofessional people, DON'T TRUST THEM

I really had a very bad experience with Valley BMW - Lokesh

I really had a very bad experience with Valley BMW dealership. I was looking for BMW X7 and I was very firm on the price right from the start. I requested for a quote on a specific car and after discussing with a salesperson (dont want to name the person), a couple of times over 2 weeks, the salesperson said he understood my situation/budget and needed me to come to the dealership. With a pregnant wife and 4 hour round trip drive, I said I don't want to come until the deal is doable. The salesperson guaranteed that he can make the numbers work with his employee vouchers and other incentives that he can leverage to make this work. After driving to the dealership, along with my pregnant wife, the salesperson and the manager quoted me the full price and later asked me to pay 5k more than agreed price. This is very unprofessional and sad.

No response to message left with parts department. - carguy456

This morning around 9:30 AM I called the service department and asked if they could fix the head light switch on my 2001 Z3 BMW that I purchased new from the dealership. After waiting on line for ~10 minutes, I elected to leave a message. It is now 1:21 PM. There has been no response yet.

BEST BUYING EXPERIENCE EVER!!! Jeff Knepp was amazing.... - john

BEST BUYING EXPERIENCE EVER!!! Jeff Knepp was amazing. Incredibility helpful and attentive with out any pressure or urgency. Answered my questions over the phone. Had great choices when we came in. Made the process ridiculously easy and quick. Menna crushed the paperwork. In and out in under an hour.

And here I am back in 2024 as a repeat customer, and - MATTHEWM

And here I am back in 2024 as a repeat customer, and saying, once again, everything I said about Jon Shafer before. He stands with you throughout the sales process. He found me an X60 M60 allocation when there were hardly any available and gave me a good deal. This sale was complicated by me being in Florida and difficult Florida DMV processes and then Performance Center Delivery process being thwarted by Hurricane Helene and almost Hurricane Milton. Jon was there through all of it, along with finance manager Matt Correa. I am sure I was a pain in the butt, but they never let me feel that way, and yesterday I had a successful (and amazing) PCD delivery at Plant Spartanburg. If you live in Cali and you love BMW's, give Jon a shout.

I have been doing business here for several years. I have... - LeslieL

I have been doing business here for several years. I have done business with another BMW dealership many years ago ( Dealership will remain un-named) and Courtesy is a much different experience. I always feel at home and the staff. They are personable and reliable. Just purchased a new BMW with Cedric. Cedric was my sales representative a few years ago and I came right back for my next car. Cedric is knowledgeable and inspires trust. Always an enjoyable experience.

I went in to just look around, but they were so friendly... - diamondlinks

I went in to just look around, but they were so friendly and said we can get you into a BMW. So we told them what we liked they pulled up front with this 2007 328i BMW, brand new, we fell in love. Service was always great, car was great. Would do business with them again.

This dealership has the worst customer service I have... - tonycalmeiro

This dealership has the worst customer service I have ever experienced. I am an active duty service member and was on deployment a week from coming home, and was talking with the sales associate Matia who told me that there were no pending sales or offers on the BMW I wanted. So I told him I wanted to pay in cash via wire transfer that day and I would pick up the car the following saturday when I arrived back in the States. He said the only way they would hold the car is if I financed it through them so he would make a commission on the sale. even though I did not want to finance or run my credit because I offered to pay in full I had them finance the car just so they could hold it for a week while I was coming home from deployment. I received a message from Matia stating good news! you been approved and sent me the banking information to wire them the deposit for the car. Later that night he sent me a message saying do not wire the money yet, there is a deal pending and then they sold they car right from under me after forcing me to finance when I didnt want to and asked me to wire them a depoist. They are very untrustworthy and dont care about their customers or United States Servicemembers.

Dis-honest incompetent sales and service - Robert Salo

Bought $120,000 2019 M850i - multiple defects discovered on the drive home from the dealership. Car now is 1 week old - been at the dealership 4 times. Dealership totally unable to fix car - vehicle is unsafe to drive due to issues with steering , brakes and more. Contacted dealership owner. After listening to owners explanation went to BMW website only to find owner had lied about everything. And it just goes downhill from there. Dealership is forcing us to get legal representation -hows that for great service??.