BMW of Ontario
Ontario, CA
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My brake wear light was on in my daughter's car and I received a message that the brakes need replaced so I called and made an appointment noting that. When I arrived, my service advisor Jerry Garcia no received a message that the brakes need replaced so I called and made an appointment noting that. When I arrived, my service advisor Jerry Garcia noted that they would service the car and maybe the brakes. I let it go figuring that they were due and would get done. Later that day he called and said they needed to replace the brake pads but did not have the parts in stock so I had to wait an extra day. My issue is that if the specific appointment was for brake pad replacement that I received an email and app notification about, why would they schedule the appointment without having the needed parts? More
I couldn't be happier to have chosen BMW of Ontario as the dealership where I purchase my BMWs from. The service is exceptional! Martyn M. made me feel like a VIP client. I highly recommend BMW of Ontario the dealership where I purchase my BMWs from. The service is exceptional! Martyn M. made me feel like a VIP client. I highly recommend BMW of Ontario. More
BMW view of Ontario was excellent to deal with in all aspects from buying online negotiating and pick me up from the airport when I came to pick up my car as I flew in from San Jose everybody there is ex aspects from buying online negotiating and pick me up from the airport when I came to pick up my car as I flew in from San Jose everybody there is excellent to deal with. More
I recently purchased another vehicle from BMW of Ontario, and once again the experience exceeded all expectations. I have had the pleasure of working with Amber and Diego for over 15 years, and during that t and once again the experience exceeded all expectations. I have had the pleasure of working with Amber and Diego for over 15 years, and during that time I have personally purchased more than 10 vehicles through them for myself, family members, and friends. Their professionalism, honesty, and commitment to customer service are second to none. They consistently make the car-buying process seamless, transparent, and enjoyable. From the initial discussions to the final delivery, every detail was handled with care and efficiency. The entire sales and delivery experience was truly top-notch. Amber and Diego always go above and beyond to ensure their customers are taken care of, which is why I continue to return and confidently refer family and friends to them year after year. If you’re looking for an exceptional BMW buying experience, I highly recommend BMW of Ontario and, especially, Amber and Diego. They have earned my trust and loyalty for over a decade, and I look forward to working with them again in the future. More
If you are shopping for a new vehicle, do yourself a favor and visit BMW of Ontario. I recently completed a new car purchase here and had the absolute pleasure of working with Internet Sales Manager Raf favor and visit BMW of Ontario. I recently completed a new car purchase here and had the absolute pleasure of working with Internet Sales Manager Raffi Injian. Raffi provided fantastic, attentive service and made sure everything went smoothly without any high-pressure tactics. The level of care and professionalism here is unmatched. Five stars all around for Raffi and the team! I love my new BMW X5 and couldn’t be happier with how I was treated. Go see Raffi if you want a great deal and elite service! More




