17 Alabama Lincoln Dealers

Scheduled at-home service for oil change and rotation. - Shadetree

Scheduled at-home service for oil change and rotation.. No-show, no call. Cost me 3 hours of waiting. Claimed they sent the order to the wrong tech. Guess the techs can't read their orders and recognize an issue. Guess it goes back to just do it yourself since you can't rely on the folks who are supposed to service what they sell.

The dealership is the best in town. - Jake

The dealership is the best in town. But Don Matthews is one of the most honest and the most attentive car salesman in the business. I have bought 4 cars and trucks from them. What they say they will do. Most business has problems but they rectify theirs. Buy from them you want be sorry if you want a ford product .

Great job as always! - Catwall38

Great job as always! Friendly service and repair done in timely manner. Will continue to use service.

Had a great experience with dealership. - pwoody22

Had a great experience with dealership. I had searched online, but wasn't finding the right price. Kelly fixed that. I told him what I was looking for and he found it. I'm over the moon happy with my new Ford Bronco Sport! I would definitely recommend Kelly to anyone looking for a vehicle.

The Service Dept was excellent, at one time earning The - rdt1164

The Service Dept was excellent, at one time earning The President's Award but now, I doubt they could compete for the President's Award in Somalia. In In several instances it has taken them weeks and more than one visit to fix an issue with my car and now that she's not under warranty I get dismissed with comments about the car bein "obsolete". As for loaners, only way on that list is to put the car in then wait for a loaner to become available, with new car/warranty owners having priority on a list that's at least 6+ weeks long. I've recently started looking as my options for a new car but one thing if for sure, Stiver's Ford will not be the dealer I get it from.

PROFESSIONAL JOB - rgmullen

ALL EMPLOYEES WERE VERY PROFESSIONAL AND KIND. THEY DID WHAT THEY SAID THEY WOULD DO. THEY WERE HAPPY TO ANSWER ALL QUESTIONSAND DID NOT RUSH.

Supporting the Doers This is a shout-out for Gary - Ivan W

Supporting the Doers This is a shout-out for Gary Pearman and his team at Ray Pearman Lincoln, Huntsville, AL. Although my 2022 Corsair was accidentally damaged with paint scratches during service, Gary stood behind their commitment of quality customer service and paid for a detailer to restore the vehicle condition to like-new appearance. I am totally impressed that I can trust this dealership to do the right thing in a timely manner. Many thanks to Gary and his team, and I hope they are blessed with great success!

Purchase of A New Car - CLT

I just purchased a Lincoln MKS from King Ford Dealership. I was very pleased with the service of everyone that I dealt with. David Breedlove was the salesman that assisted me through this process. He was very kind and very knowledgeable of the vehicles that I looked at and test drove.. I would certainly recommend this dealership to anyone that is looking to purchase a new or used vehicle.

Fraud information on selling car on Autotrader.com - alexgazar

Fraud information on selling car on Autotrader.com

The salseman was helpfull not pushy and very personable. - JMPENNINGTON

When I bought the car, one of the extras i liked was the active backup lines. this was a major sale point to me. When I re-synced the system the active lines went away. Both dealers said that this vin did not come with the active backup lines. and I could not get them without a $2000 dollar upgrade. How were thy there in the first place? Apparently the required hardware and electronics are there. What would it take to install the active backup lines, again. Keep in mind within 6 months some one is going to crack the system. Ford should be making the profit on the active backup lines upgrade. again the hardware is there and functions I used it for 3 days before I reset the system. I am in essence being told that I have lied about the situation. This does not bode well customer relationship. the Salesman Bill was great!

Bought new Ford 500 in 2005, faithfully allowed them to... - mikecottonhill

Bought new Ford 500 in 2005, faithfully allowed them to perform service every time service was required by manual. Never notified about brake recall. Still no notice about gas tank technical service bulletin. Tires rotated incorrectly. New service writer unfriendly.