Long-Lewis Ford Lincoln of Muscle Shoals

The service department of Long Lewis Ford in Florence genuinely tries to ensure customer satisfaction. This team explores every option of how to avoid the customer for paying for anything that should not genuinely tries to ensure customer satisfaction. This team explores every option of how to avoid the customer for paying for anything that should not be their responsibility. This is greatly appreciated and builds trust and respect. More

The service department with Chris was as always very professional. He has been taking great care of my 2015 Jetta for the last 5 years. professional. He has been taking great care of my 2015 Jetta for the last 5 years. More

Long-Lewis Ford is a cut above the rest! Fair, transparent, pricing. They do what they say will and can do. Service has been a delight as I drive over 40 miles to their facilities ilo of Fair, transparent, pricing. They do what they say will and can do. Service has been a delight as I drive over 40 miles to their facilities ilo of going to my local Ford dealer. As an example, local dealer quoted 30 days out to do a recall that was a reflash of the BCM. Long-Lewis got me an appt in 7 days. Got another recall, one to enhance the previous one, and they got me in less that 5 days. They have an awesome service department that is exceptional in their communications skills. They truly care about the customer!! Thanks so much for keeping me safe! More

Up front pricing was a breath of fresh air. I contacted multiple dealerships requesting a total price and was unable to get that information without calling or filling out a credit application I contacted multiple dealerships requesting a total price and was unable to get that information without calling or filling out a credit application. Hoke gave me an out the door price within minutes of my request online. I was worried there would be surprises like documentary fees or other fees the other dealers tried to add but never had anything other than just the vehicle and state tax and title. All dealers should have this policy! Thank yo Hoke, Chris, and JD for making this the best buying experience I have ever had. More

Very much appreciate the professional people at LongLewis in Muscle Shoals. My car was picked up and returned to my home in a timely fashion. 1 1 LongLewis in Muscle Shoals. My car was picked up and returned to my home in a timely fashion. 1 1 More

The service department was actually outstanding this time around from start to finish Thanks for the service around from start to finish Thanks for the service More

Great dealership, I have purchased 3 vehicles from them, everyone was very helpful and friendly. My last purchased was a F150, thanks to Jon Duster for all your help, to make it a smooth transition. If you everyone was very helpful and friendly. My last purchased was a F150, thanks to Jon Duster for all your help, to make it a smooth transition. If you need a vehicle give Jon a call, you will be in good hands. More

Any time I need service or have questions about my 2019 Lincoln MKZ, they are ready and eager to help. Plus they provide a rental car while in the shop. Also when I pick up my car it’s always cleaned ins Lincoln MKZ, they are ready and eager to help. Plus they provide a rental car while in the shop. Also when I pick up my car it’s always cleaned inside and out. More

Samuel Vinson was amazing to work with and made us feel like we were the priority more than the sale. We got an amazing F150 truck at a great interest rate and worked through the finance part with ease! #F like we were the priority more than the sale. We got an amazing F150 truck at a great interest rate and worked through the finance part with ease! #FordisKing More

I always carry all my vehicles to Long Lewis in Florence, Alabama for all scheduled services, that's a given. Daniel & Brittany are such professionals who ALWAYS go above and beyond ALL expectations. Not Alabama for all scheduled services, that's a given. Daniel & Brittany are such professionals who ALWAYS go above and beyond ALL expectations. Not only for all scheduled services, but if asked, for excellent recommendations. Once I inquired if they could recommend a business to have my new Ford Ranger & Lincoln Navigator Reserve L, which I purchased from Long Lewis in Muscle Shoals, Ceramic Coated. They researched it for me, wow!! I am extremely pleased with the lifetime ceramic coating as well. This is why I always want both of those vehicles detailed by hand and not run through a tunnel. They are fast and when finished they honestly look better than the day I drove them off the showroom floor. However, these are the two vehicles I bought from Long Lewis, I also carry an older vehicle which has been kept in excellent condition, for it's age, which is no longer manufactured, my 2007 Hummer. I carry it to Long Lewis in the Shoals for all services and detailing because they are the best. More