Back

Sandy Sansing Ford Lincoln

Daphne, AL

4.4
211 Reviews

27180 Hwy 98

Daphne, AL

36526

Directions

By Type

Showing 211 reviews

June 26, 2025

Great response time in taking care of my F150. The people were nice and helpful on keeping me informed about my vehicle. More

by Jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don, Trista
June 24, 2025

Staff was very friendly and helpful. The sales process was easy and not pushy like some dealerships. More

by LKniseley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Raschilla & Jeff Toney
June 19, 2025

Good vehicles. Service only average. Rigid adherence to "the book" when solving service and repairs. Will consider dealing in future. More

by fairhopebob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve in Service.
Jun 20, 2025 -

Sandy Sansing Ford Lincoln responded

Thank you for your honest feedback. We’re glad to hear you were satisfied with the vehicle selection, but we’re sorry our service didn’t exceed expectations. We do follow manufacturer guidelines to ensure accurate and safe repairs, but we understand flexibility and communication are just as important. We appreciate you considering us again in the future and hope to provide an even better experience next time.

June 17, 2025

Jennifer has always been very helpful in getting our car in for service and service has been very good. More

by Steve Allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Buck
Jun 19, 2025 -

Sandy Sansing Ford Lincoln responded

Hi Steve, thank you for the great review. We are glad to know that Jennifer has always been helpful. We appreciate your business and look forward to servicing your vehicle again!

May 31, 2025

Had an 8am appointment for my 2024 F-150 for an oil change and a wrench warning light. Dropped it off on a Wednesday, called around 4 pm to see if it was ready. The service rep told me they had not e More

by bobwalton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steven Bryars
Jun 06, 2025 -

Sandy Sansing Ford Lincoln responded

Hi Bob, we’re very sorry to hear about your recent service experience and truly understand your frustration. Scheduling an appointment should come with the expectation of timely service, and it’s clear we missed the mark here. We appreciate you bringing this to our attention, and we’ll be sharing your feedback with our service management team to help improve our process. If you'd like to discuss this further or if there's anything we can do to help make things right, please feel free to message us directly.

May 26, 2025

My sale person, Michael Flynn was great to work with. I told him what I was looking for in a vehicle and he showed me a few options that were on the lot. I purchased the one that best fit my needs. Gr More

by breambuster69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Flynn
Jun 17, 2025 -

Sandy Sansing Ford Lincoln responded

Thank you so much for your 5-star review! We want all our clients to have a comfortable and stress-free experience with us!

May 17, 2025

Friendly staff, and great service. The service dept is top notch and very informative on what needs to be done More

by weeos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember names but all very courteous
Jun 17, 2025 -

Sandy Sansing Ford Lincoln responded

We are glad to hear you found our staff was so knowledgeable and helpful. Thank you for the positive review!

May 07, 2025

I’ve purchased my last two vehicles from Sandy Sansing Ford in Daphne. Excellent service! More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
May 15, 2025 -

Sandy Sansing Ford Lincoln responded

Hi Chris! Thank you for your positive feedback and review. We are looking forward to assisting you in the future.

May 03, 2025

Easy in and out. Service manager very friendly and helpful. Text process works flawlessly thanks More

by 02fleming
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danyiel Glass
May 15, 2025 -

Sandy Sansing Ford Lincoln responded

Hi there! Thank you so much for your rating! We appreciate your positive review!

May 01, 2025

Great vehicle at a good price. My salesman, Jeff was very knowledgeable about vehicle and a pleasure to deal with, even helped with accessory parts. Look forward to doing more busi More

by jimmyl71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Toney
May 15, 2025 -

Sandy Sansing Ford Lincoln responded

Hi! We're happy you found out staff to be so supportive during your vehicle purchasing experience. Your satisfaction is out top priority. Thank you for your positive review and we hope to be of service to you in the future.

1
...