i.g. Burton Lewes Automall
Lewes, DE
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294 Reviews of i.g. Burton Lewes Automall
I had finally made up my mind about purchasing a new vehicle and I went online and typed in what I was looking for. Immediately I got an response from Lewes Auto Mall and they gave me an appointment. vehicle and I went online and typed in what I was looking for. Immediately I got an response from Lewes Auto Mall and they gave me an appointment. I went to my appointment and was introduced to Dana Cera and was taken around to see the inventory and I spotted this beautiful vehicle that I immediately fell in love with. So I test drove it and said to myself this was the one. I gave my necessary information to Dana Cera and he worked on my case for about a week. Dana finally called me and said that they had find someone to finance me. I came in to pick up my car which was all ready and waiting. I signed my contract with Dan Twisselmann and he explained the contract to me. What I like about this experience was I was not under any pressure to sigh anything, which was a great feeling. I really wasn't too excited about the high payment but overall I had an excellent experience and this was my first time purchasing a car through this dealer. I hope to be sending quite a few customers to Dana Cera. More
Lewes Auto Mall is well organized and very pleasant to do a car purchase. Mr Dana Cera was our sales contact and I would rate our experience with him to be the best professional approach of the many dealers a car purchase. Mr Dana Cera was our sales contact and I would rate our experience with him to be the best professional approach of the many dealers we contacted over the period of time we searched for a vehicle. The reason we made a buy with Lewes Auto Mall was based on Mr. Cera's willingness to clearly explain the financals aspect of the "deal" and his desire to make certain we were informed and aware of all the aspects of the transaction. He was very helpful during the delivery aspect , explaining all the features of the 2013 Malibu and how to operate the varies options electronics. This was an very pleasant experience... Larry Spangler More
Horrible experience left the first day as we were left in the dealership after waiting for financing for over twenty minutes with no one there and then we were told they were busy as someone was buying their the dealership after waiting for financing for over twenty minutes with no one there and then we were told they were busy as someone was buying their car. We came back as we were told the payment was where we wanted to find out that's a lie when we got to finance office and they were arguing with each other we still purchased because my husband loved the truck but it was never detailed or cleaned like they said it would be. More
A very pleasant experiece--There were no hastles; no dickering over price. Up front on all pricing on options We enjoyed Dana's attention and his honesty. I would recommend him and Lewes Automomall. a dickering over price. Up front on all pricing on options We enjoyed Dana's attention and his honesty. I would recommend him and Lewes Automomall. all operational items were fully explained. Mant thanks for a pleasant experience. I hope your service is as good. More
Rick Whaley and Craig Gaskin were great!Worked with us to make us happy.We were new to the state and looking for a good dealer to work with.After a couple of disappointments we found Lewes Auto mall.Definite make us happy.We were new to the state and looking for a good dealer to work with.After a couple of disappointments we found Lewes Auto mall.Definitely will recommend Lewes Auto Mall More
The dealership was very busy so it took a long time from start to finish to purchase the vehicle. However, Ron always kept us up to date as to what was going on. The one thing that would have been appreciat start to finish to purchase the vehicle. However, Ron always kept us up to date as to what was going on. The one thing that would have been appreciated is some time spent on how the vehicle features worked.As to the review rating, the top rating is rarely anything we give. More
Dana is professional and friendly. Very customer service oriented. We would highly recommend this dealership. The entire sales department and the service departments are super. oriented. We would highly recommend this dealership. The entire sales department and the service departments are super. More
I love Lewes Auto Mall! My wife and I bought a used Impala from them. The price was good, and we are very happy with the car. A few months after buying it, we had problem with speedometer. Fortunate Impala from them. The price was good, and we are very happy with the car. A few months after buying it, we had problem with speedometer. Fortunately, the car came with a warrantee, and they fixed it at no cost to us! I'd recommend them to anyone:) More
Dennis Fitzgerald was the greatest! He was well informed, directed me to the very car we purchased, listened to our needs, made each step easy and pleasant for me. I would recommend Dennis Fitzger informed, directed me to the very car we purchased, listened to our needs, made each step easy and pleasant for me. I would recommend Dennis Fitzgerald and Lewes Auto Mall to anyone interested car buying. QIt was a delightful experience. I love the new GMC Terrain! Thank you, Dennis for helping me. More
Worst auto repair place on the planet. Office staff is rude, technicians do not listen therefore cannot repair properly. This repair shop has returned my car damaged. They have returned my car dirty. They rude, technicians do not listen therefore cannot repair properly. This repair shop has returned my car damaged. They have returned my car dirty. They have failed to fix even the simplest issue. Last straw was when I had my car repaired (again - same issue), drove it home and it literally died in my driveway. Even their body shop is bad. They installed a new piece of molding directly over a dirty door panel... who does that? CRAZY! This repair shop is good at two things: selling you services you do not need (power steering fluid flush? REALLY?) and taking your money. Because of this service department, I will never buy another car from Lewes Auto Mall. Buyer beware! More