i.g. Burton Lewes Automall

I think what impressed me most was the years of experience of the guys in Used Cars and how they knew their vehicles, knew the electronics, knew the warranties, and knew how to treat me with as lit experience of the guys in Used Cars and how they knew their vehicles, knew the electronics, knew the warranties, and knew how to treat me with as little pressure as possible. They allowed me to make my own decision in my own time, yet they were there to answer my many technical/financing/warranty questions. The price, and I did do my research, was the best in the area. It was used, with 33k miles, so I did a lot of comparisons. I can't think of a single criticism, really. During the process, I called them, and Mark, my salesperson, called me. We talked about a lot of things -- old cars, classics, used cars, new cars. It was interesting. Mark did research on my Terrain, the one I finally bought with 33k miles, to discover that it was purchased right there, and the computer showed that this car had come in for upkeep/servicing (oil changes etc.) eight times. That helped me in feeling it was safe to buy a 2012 vehicle with 33k miles on it. Yes, I'd go back in a heartbeat. And, of course, I wouldn't hesitate to send a friend their way. They gave me a full tank of gas and two years of free oil changes and tire rotation. Also an extended warranty. Nothing to worry about for one or two years. More

This is my third time buying a car from Lewes Auto Mall. Their customer service is unbeatable. I brought my first car back to the body shop for repairs after an accident. They took very good care of me and Their customer service is unbeatable. I brought my first car back to the body shop for repairs after an accident. They took very good care of me and my car. My second car had some issues and they were addressed immediately and has been a great working vehicle since. My newest used car I traded my first car for and am delighted. I high recommend Lewes Auto Mall to anyone and everyone who will listen. More

Dana Cera was extremely helpful. He took the time to show us several vehicles. He was knowledgeable and informative and able to answer our questions. He listened to our desires and was able to find what we w us several vehicles. He was knowledgeable and informative and able to answer our questions. He listened to our desires and was able to find what we wanted. After the sale he took the time to explain how everything worked on the vehicle. He called 5 days later to follow up on the sale and to be sure we were happy. Bob was informative and helped us with all the paperwork as well as explained all the warranties. We had a great experience at Lewes Automall. We will definitely buy there again and recommend them to my friends. We have been going there for service for several years now and have had great experiences. We love our Yukon Denali. More

JB was great in setting me up with a salesperson, and getting me almost the exact vehicle I selected through the USAA Car buying service! He helped me out with information as to 4 cylinder versus 6 for t getting me almost the exact vehicle I selected through the USAA Car buying service! He helped me out with information as to 4 cylinder versus 6 for the uses I mentioned, and he, Byrd and Dan hooked me up with more rebates than I had anticipated! They gave me a great price for my trade in too! Byrd, JB and Dan are great guys, and friendly! I definitely recommend Lewes Automall for your new or used car needs! More

I received high quality and very friendly service. I can not think of one thing or one area they could have done better. A+++++ Highly recommend. not think of one thing or one area they could have done better. A+++++ Highly recommend. More

We were happy with the friendly staff and attention that we received at Lewes Auto Mall. However, we were very disappointed in the fact the we were not allowed to use our credit card for our down payment. we received at Lewes Auto Mall. However, we were very disappointed in the fact the we were not allowed to use our credit card for our down payment. With a credit score of 831 it would seem that it should not have been a problem. We feel that we lost approximately $500 in reward points that could have been used by us. Very disappointing with that "rule"? Sharon and Robert Shipp 32745 Greens Way Long Neck DE. 19966 More

I was looking for a new car and wasn't expecting to get one right away. Patty showed a few choices and then I test drove a few. Without pressure from her I got to go home and think about the ones I saw get one right away. Patty showed a few choices and then I test drove a few. Without pressure from her I got to go home and think about the ones I saw. After chatting with her about my ideas she went and found a car from another dealer.She had it delivered to the dealership in a day. Without too much pressure and not too much time involved I drove home in a new Chevy. Friendly people in the showroom. Thanks for the good service-Jamie More

Mark was very professional he helped us with what we needed and was very knowledgeable. vehicle wasn't going to be ready for pick up while we waited so Mark brought to our house and dropped of the truck needed and was very knowledgeable. vehicle wasn't going to be ready for pick up while we waited so Mark brought to our house and dropped of the truck. first class service More

I knew what kind of car and add-ons I wanted, and our salesman Dana made it happen. I LOVE my new Chevrolet Traverse ! Thanks salesman Dana made it happen. I LOVE my new Chevrolet Traverse ! Thanks More

Very professional and polite. Made me fell quite at ease. Took the time to answer all my questions. I would not be the least bit apprehensive about recommending this dealership to anyone interested in making Took the time to answer all my questions. I would not be the least bit apprehensive about recommending this dealership to anyone interested in making a new or used automobile. More