Zimbrick at Fish Hatchery Road

I purchased my used 2006 Mercury Gran Marquis from Zimbrich/Buick/GMC in July of 2012 and I did not purchase a warranty. There was the 5 month/ 5000 mile warranty included on the car. I have had (2) f Zimbrich/Buick/GMC in July of 2012 and I did not purchase a warranty. There was the 5 month/ 5000 mile warranty included on the car. I have had (2) failures one with the AC and more recently the transmission which started to make a clunking noise. They fixed both problems free of charge and gave me a brand new demo car to use while the car was in the shop. Their customer service has been impeccable and I would not hesitate to recommend them. They have earned my future business and my recommendation from anyone who will listen. You can email me at thomas_lafave@aol.com if you have any questions. Thanks again Zimbrich!!! More

Chad Collins was our salesperson. He was very knowledgeable and thoroughly answered all of our questions. He was very friendly and went out of his way to make our car-buying experience enjoyable knowledgeable and thoroughly answered all of our questions. He was very friendly and went out of his way to make our car-buying experience enjoyable. He was not aggressive and let us take our time and decide which car was best for us. We were undecided between two colors, and he did not have one of the colors on the lot so he had one delivered from another dealership to make our decision easier. Overall, we were very happy with our experience with Chad and very happy with the Zimbrick Hyundai West dealership. More

Coming to terms of sale was easy and not at all stressful. Very low pressure. The car was such a nice value it sold itself. Before I took the car they filled it with gas and offered to wash it. stressful. Very low pressure. The car was such a nice value it sold itself. Before I took the car they filled it with gas and offered to wash it. After the sale Mike has been quick to respond to questions and requests. I would recommend Zimbrick and Mike to anyone looking for a Hyundai. More

Rex was an excellent salesperson - professional, friendly, not pushy, knowledgeable, helpful, and attentive to every detail. It was nice being able to go alone on my test drives because I could focu friendly, not pushy, knowledgeable, helpful, and attentive to every detail. It was nice being able to go alone on my test drives because I could focus on the car - not that I would have minded having him along. He took plenty of time with me, answered all questions, and supplied additional useful information. Financial Managers Shawn Murphy and Casey Starin offered explanations when needed and were helpful. The dealership was clean and comfortable, and the coffee was good. I was happy with all aspects of my experience! More

Chad is very knowledgeable about the products he represents. Everyone we dealt with was pleasant, knowledgeable and very efficient. All the paperwork was organized and processed quickly. Before we k represents. Everyone we dealt with was pleasant, knowledgeable and very efficient. All the paperwork was organized and processed quickly. Before we knew it we were on our way home in our brand new automobile. More

I purchased my third Hyundai from Chad. I took a day off to try to buy a new car and went straight to this dealership since I've had good luck in the past. Chad asked me what I was looking for, even down t to try to buy a new car and went straight to this dealership since I've had good luck in the past. Chad asked me what I was looking for, even down to the color I wanted. I thought my "wants" would outpace my pocketbook and I would have to settle for a smaller vehicle. Chad was able to point me toward a new Sonata with 2000 "manager" miles on it but otherwise still brand new in terms of warranties and whatnot. With the reduced price, rebates, a Hyundai loyalty credit and my trade-in, I was able to get the car I really wanted which should have cost me at least $5,000 more than I paid. Chad even set up the bluetooth for my phone and gave me a basic introduction to the full navigation system. I haven't figured out all of the bells and whistles yet but I know I will; and if I have any questions I know who to call. More

Wife and I have bought two vehicles from Zimbrick. We worked with Chad both times. We came back the 2nd time because of our service the first time. We will never buy a non-Hyundai or non-Honda again. worked with Chad both times. We came back the 2nd time because of our service the first time. We will never buy a non-Hyundai or non-Honda again. Fair, easy dealership to work with. My only complaint was that there was no Saturday service -- but now there is! More

I purchased my brand new Buick Enclave in late April and love it! Everybody at Zimbrick Fish Hatchery was extremely informative and helpful. Not only that, the team at Zimbrick Fish Hatchery are a friendly love it! Everybody at Zimbrick Fish Hatchery was extremely informative and helpful. Not only that, the team at Zimbrick Fish Hatchery are a friendly bunch! I would definitely buy from them again and refer to my friends and family. Great customer service & a great price! I also appreciate all that Zimbrick does for their community. More

I bought a new Honda Accord on 2-28-12.It had swirl marks on it, and they had it in twice and have not fixed it. It looks worse than when I got it. Now Lindsey Raftis is telling me there is nothing more they on it, and they had it in twice and have not fixed it. It looks worse than when I got it. Now Lindsey Raftis is telling me there is nothing more they can do. She even checked with 2 professional detailers, and they told her, there is nothing more to be done, and they would not touch the car. Lindsey told me if I wanted to pay $3500.00, I could get a new car. WOW - this was there screw up, not mine, and they want me to pay for their mistake. BBB has been notified, and I am not done with this yet. They should take care of their problem! More

Zimbrick and Ken Barmore and Peter Filandrinos were a fantastic car buying experience. From the moment my husband and I sat down to talk to Ken about buying a car and what he could do for us, he was grea fantastic car buying experience. From the moment my husband and I sat down to talk to Ken about buying a car and what he could do for us, he was great. He was very personable and caring. We had quite a mess on our hands and both Ken and Peter jumped through hoops to make things happen for my husband and I. We can't say enough about their customer service it was outstanding in every sense of the word. I would for sure recommend Zimbrick and Ken and Peter to anyone I know. More