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Zimbrick at Fish Hatchery Road
Madison, WI
2,225 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,225 Reviews of Zimbrick at Fish Hatchery Road
October 15, 2018
Very easy to work with When my car was totaled in an accident I was stressed and in a hurry to purchase a new vehicle. Bill and Zimbrick were so easy to work with and welcom When my car was totaled in an accident I was stressed and in a hurry to purchase a new vehicle. Bill and Zimbrick were so easy to work with and welcoming, and I never felt pressured in any way to make a decision. Bill made what could have been a stressful process very easy! More
by Amber87
Employees Worked With
Bill Bailey
October 15, 2018
Great service! Carlos was super helpful in finding what we wanted. He stayed late when we were picking out a car to accommodate our schedule. Would highly recommen Carlos was super helpful in finding what we wanted. He stayed late when we were picking out a car to accommodate our schedule. Would highly recommend him for friendly customer service and honesty. More
by CMcK
Employees Worked With
Carlos Pelaez
October 15, 2018
Very Satisfied I am very satisfied with the service from Zimbrick Honda, especially from Bill. He is very professional, friendly, and easy to communicate with. He al I am very satisfied with the service from Zimbrick Honda, especially from Bill. He is very professional, friendly, and easy to communicate with. He also called with a follow-up to make sure everything with the new car is working out perfectly. Next car I purchase I will definitely contact him again. More
by smoua91
Employees Worked With
Bill Bailey
October 15, 2018
Easy to work, great value. Jeff has already sold us 3 Honda CRVs. Every time we were pleased to receive a good price on a new car and trade-in. Sales went smoothly, quickly and Jeff has already sold us 3 Honda CRVs. Every time we were pleased to receive a good price on a new car and trade-in. Sales went smoothly, quickly and without the aggressiveness typical of auto dealers. We hope to contact him again soon for a new car. More
by yevgen
Employees Worked With
Geoff Kox
October 15, 2018
Awesome experience We had a great and fun experience with Geoff Kox. He was extremely knowledgeable when we purchased our first Honda CRV. He directed us through the buy We had a great and fun experience with Geoff Kox. He was extremely knowledgeable when we purchased our first Honda CRV. He directed us through the buying process and he was so pleasant to work with. We highly recommend buying a vehicle from Zimbrick and we were so happy that Geoff was our salesman . We will definitely return to Zimbrick when we are in need of another vehicle and we will be sure to ask for Geoff to assist us. More
by Dennis
Employees Worked With
Mike Cleary. Service at Grand Canyon location, Geoff Kox
October 15, 2018
Great! All went smoothly and without any hitches. This is the second Honda I have leased at Zimbrick and will return again. Isaac was spot on and was great All went smoothly and without any hitches. This is the second Honda I have leased at Zimbrick and will return again. Isaac was spot on and was great with all aspects of dealing. Will definitely work with him again. More
by Polo1
Employees Worked With
Isaac Moret
October 15, 2018
Vehicle Purchase I have purchased my last 2 vehicles from Geoff Kox at Zimbrick Honda and both times it was a great experience. Geoff is great to work with and his ex I have purchased my last 2 vehicles from Geoff Kox at Zimbrick Honda and both times it was a great experience. Geoff is great to work with and his experience definitely shows. More importantly, he is personable. I would definitely work with Geoff again if I choose to purchase another Honda in the future. More
by Kara B.
Employees Worked With
Geoff Kox
October 15, 2018
Great Experience Don was very helpful in the process of leasing my first car. He has a very relaxed nature about him and is a sales person I would recommend to friends Don was very helpful in the process of leasing my first car. He has a very relaxed nature about him and is a sales person I would recommend to friends in the future. More
by jgjulius
Employees Worked With
Don Mickelson
October 15, 2018
Amazing and helpful! My wife and I recently purchased a mini van from Carlos at Zimbrick in Madison. Carlos was super friendly and helpful, and made the whole process smoo My wife and I recently purchased a mini van from Carlos at Zimbrick in Madison. Carlos was super friendly and helpful, and made the whole process smooth and easy. More
by CalJahr
Employees Worked With
Carlos Pelaez
October 15, 2018
Typical Sale With Zero Follow Through I traded in a 2003 Silverado 2500 HD that was still under factory warranty for a “Certified Pre-Owned” 2008 Honda Civic EX. This was my first experien I traded in a 2003 Silverado 2500 HD that was still under factory warranty for a “Certified Pre-Owned” 2008 Honda Civic EX. This was my first experience with a dealership and I think the sales team knew it, because they set me up with every warranty they had to offer. I signed my name on the contracts though so that part is on me, it was when I attempted to use any of the “warranties” that I ran into major problems. Most of the added warranties they offer are actually serviced by a 3rd party, something they don’t tell you even in the paperwork. For instance, when calling to get a replacement key fob I had to first call Honda Care who would give me the number of a company in another state, who would then need me to take my vehicle to one of their own locations to match my car for the correct key. I had similar issues when trying to get warranty work done on my car. As is supposedly typical with the 2006-2011 Civics I had a motor mount crack and my car would vibrate horribly. I contacted Zimbrick about this and they wouldn’t even let me bring bring it in without charging me for an inspection. Under warranty. I had to contact Honda Care and they pointed me to a Honda dealer in Oshkosh who actually fixed the problem and didn’t charge me. I tried several times, even once walking into the dealership, to remedy the problems I was having with the warranties but I think because they already had my money I was just a nuisance. I would recommend buying off of Craigslist before I recommended this dealship to anyone, you’ll probably find a higher level of integrity. More
by Gullible Gus
Employees Worked With
Brent Reinen , Geoff Kox
