
Zimbrick at Fish Hatchery Road
Madison, WI
Filter Reviews by Keyword
By Type
2,226 Reviews of Zimbrick at Fish Hatchery Road
outstanding sercie as usual The facility is great and the staff is always friendly and helpful. Never had a bad experience here in over 30 years. I would highly recommend them. The facility is great and the staff is always friendly and helpful. Never had a bad experience here in over 30 years. I would highly recommend them. More
Not Satisfactory It was my first time to schedule service on this location as I usually go to the Grand Canyon location. I came in 30 minutes earlier than my scheduled It was my first time to schedule service on this location as I usually go to the Grand Canyon location. I came in 30 minutes earlier than my scheduled appointment. I had been told the oil change would take about 45- 60 minutes so I patiently wait even within my original appointment schedule. It was about 30 minutes past the 60 minute time frame so I kind of try to get around to see if my car required longer servicing only to see that my car is already parked outside (I assumed it was dine and ready to go). I went to find the person who assisted me when I came in but couldn’t see him in his desk. So I still waited, until somebody approached me saying that my service request was endorsed to him because the first person has to leave for something else. More
Excellent buying experience Our sales person, Isaac Moret, made the new car buying experience a "no hassle" one - would recommend working with him on car purchase -he takes the Our sales person, Isaac Moret, made the new car buying experience a "no hassle" one - would recommend working with him on car purchase -he takes the stress out of car buying. More
Excellent sales and service we have purchased 13 Hondas from Zimbrick since 1977. Service has been excellent from well trained and informed personnel. We now own an Accord and a we have purchased 13 Hondas from Zimbrick since 1977. Service has been excellent from well trained and informed personnel. We now own an Accord and a Civic. More
Great service! All of my experiences here have been great! The employees are all very kind and friendly and they always get my car maintenance done in a very reasona All of my experiences here have been great! The employees are all very kind and friendly and they always get my car maintenance done in a very reasonable amount of time. I went in for some routine maintenance and expected it to take up most of my day, but everything was completed faster than I had anticipated given the amount of checks they were performing. I will happily continue to use this dealership for my car's future needs. More
Just wiper blade installation. I received my update from Zimbrick and it included a coupon for new wiper blades and Aquapell for the windshield. It was done promptly and correctly - I received my update from Zimbrick and it included a coupon for new wiper blades and Aquapell for the windshield. It was done promptly and correctly - the blades didn't fall of when I needed the wipers. ;-) I have my oil changes and any other maintenance done at Zimbrick and have always been satisfied with the work and time involved. More
Always there to help. I recently had a problem starting my car. Zimbrick connected me with a very reasonable tow truck service who was able to start my car and followed me I recently had a problem starting my car. Zimbrick connected me with a very reasonable tow truck service who was able to start my car and followed me to the dealership in casti had trouble along the way. When I arrived Tom S. Had a loaner car waiting for me. They where able to diagnose and fix the problem by the end of the day at a very reasonable price. More
2018 Honda CMBS HAVE HAD APPROX 12 TIMES IN THE FIRST 6 MOS OF OWNERSHIP WHERE SYSTEM SHUT DOWN. HAVE BEEN TO SERVICE SHOP AND THEY CANNOT FIND THE PROBLEM - UNACCEP HAVE HAD APPROX 12 TIMES IN THE FIRST 6 MOS OF OWNERSHIP WHERE SYSTEM SHUT DOWN. HAVE BEEN TO SERVICE SHOP AND THEY CANNOT FIND THE PROBLEM - UNACCEPTABLE! More
Excellent service and fast! Fast friendly service. Delivered earlier than estimated so I was able to get on with my day! Waited for my car in their accommodations were outstand Fast friendly service. Delivered earlier than estimated so I was able to get on with my day! Waited for my car in their accommodations were outstanding. More

New to Infinity Great, knowledgeable, friendly customer service. Enjoyed our experience purchasing a new, pre-owned QX 60. Ability to take the vehicle overnight was Great, knowledgeable, friendly customer service. Enjoyed our experience purchasing a new, pre-owned QX 60. Ability to take the vehicle overnight was key to helping us make the right decision for our family. More