
Zimbrick at Fish Hatchery Road
Madison, WI
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2,226 Reviews of Zimbrick at Fish Hatchery Road
Always great service This is the third CRV we have purchased from Zimbrick. John Marks was a pleasure to work with, and did a nice job of helping us understand the various This is the third CRV we have purchased from Zimbrick. John Marks was a pleasure to work with, and did a nice job of helping us understand the various features of our new vehicle. The paperwork aspect of the sale was hailed well, and we didn't receive any hard sell to add extras. We will continue to have our vehicle serviced by Zimbrick, since their service department has also been very good to work with over the years. More
Excellent & timely service Hi, joe did it again. Really knows his stuff & communicates well with the service staff in the shop Together they do a great job of finding the probl Hi, joe did it again. Really knows his stuff & communicates well with the service staff in the shop Together they do a great job of finding the problem and correct solution In this case it was under warranty but in the past with another vehicle I was paying. He always made sure I New what was needed & what to expect as to cost & all the details to ensure a positive outcome. Go Zimbrick, best service More
Great Servoce Come in everyone greets you with a smile. Shakes your hand. No matter if they are busy. Asks you how are you going to spend the holidays. they rea Come in everyone greets you with a smile. Shakes your hand. No matter if they are busy. Asks you how are you going to spend the holidays. they really care about you. I always still get greetings for my anniversary of when I got my car. and holiday greetings. Little things go with me. it's that personal touch. I love Zimbrick wouldn't go anywhere else. Thank you ALL! More
Always a pleasure I find that when dealing with the people at Zimbrick, they are patient and are willing to answer any questions I have. I have worked with some dealers I find that when dealing with the people at Zimbrick, they are patient and are willing to answer any questions I have. I have worked with some dealerships who do not take me seriously because I am a female. Needless to say, I do not go to them for purchasing or servicing my car. More
Wonderful Experience Our experience with the car buying process from start to finish was wonderful! Erin was a pleasure to work with and went above and beyond in helping Our experience with the car buying process from start to finish was wonderful! Erin was a pleasure to work with and went above and beyond in helping us purchase our new vehicle. More
Great service, as always. LOVE John Kaatz. John Kaatz is the best - so professional and polite, and just a nice all around kind of guy. And the detailing work they did for my vehicle was ama John Kaatz is the best - so professional and polite, and just a nice all around kind of guy. And the detailing work they did for my vehicle was amazing! More
Oil change with kids Though the oil change took a little over an hour and a half, it was bearable with 2 small children because of the kids waiting area. Thank you, much a Though the oil change took a little over an hour and a half, it was bearable with 2 small children because of the kids waiting area. Thank you, much appreciated. More
All Contacts Exceptional, Professional, and Pleasant Dave worked patiently with my partner and I as we made our first car purchase together. No rushing, no pushing. We were late due to our own fault, a Dave worked patiently with my partner and I as we made our first car purchase together. No rushing, no pushing. We were late due to our own fault, and Dave was able to accommodate us. Dave let us decide what we wanted and answered our many questions as thoroughly as possible. We test drove multiple cars on a pretty awful day from a weather perspective, and this didn't damper the mood. Sam reviewed the bells and whistles of the 2018 Honda Accord Hybrid Touring, and I have to comment that Sam knows his stuff and has tremendous knowledge, patience, and communication skills. Buying a new car is fun but overwhelming at the same time, and Sam knew how to guide us through the process. I'm tempted to bring the car back just to get more 1 on 1 education from Sam. Brian in financing was personable, listened to our questions about additional options and add-ons, and thoughtfully answered in a way that made us comfortable making a decision. The conversation wasn't forced and was easy-going, and we came away with a better understanding of Zimbrick and a desire to do business again. Our next vehicle will come from Zimbrick. More
Awesome Service All of the people were so courteous, accommodating, and friendly. Thanks for providing such a welcoming environment for your customers and making a w All of the people were so courteous, accommodating, and friendly. Thanks for providing such a welcoming environment for your customers and making a woman feel like she knows something about cars. More