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Zimbrick at Fish Hatchery Road
Madison, WI
2,226 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,226 Reviews of Zimbrick at Fish Hatchery Road
January 05, 2019
Great Honest Dealer drove 50 miles from my home when there is a so called dealer 5 minutes from my home. They were dishonest rude and poor customer service. Honest Dealer drove 50 miles from my home when there is a so called dealer 5 minutes from my home. They were dishonest rude and poor customer service. I have worked in many dealerships in my younger years and find Zombrick as one of the best! Phil the salesman and Kyle the tech guy are great!!! More
by MHORK1
Verified CustomerEmployees Worked With
Phil Liautaud
January 05, 2019
Year end, month end deal Great experience finding new sales person, since losing previous. Asked 1st person available, after few questions, thought I could work with Don. Leas Great experience finding new sales person, since losing previous. Asked 1st person available, after few questions, thought I could work with Don. Leased 18 Accord Sport for same price as previous 16 LE accord. Definite upgrade with more features, engine, and standard equipment. Thanks Don More
by GNELSON2
Employees Worked With
Finance Mgr, Don Bronson, Mellissa Rupnow
January 05, 2019
Low Stress. Good Value. Easy Process Third new Honda from Zimbrick. We look at other makes and dealers each time, but the friendly, straightforward process and our positive experiences wi Third new Honda from Zimbrick. We look at other makes and dealers each time, but the friendly, straightforward process and our positive experiences with the dealership brings us back to Zimbrick. Mitch was great to work with, explained things clearly, listened well to what we said and helped us get the deal we wanted with no pressure or drama. Brian Wheeler in finance was friendly, professional and easy to work with in completing all the financial documents. More
by RAC15
Employees Worked With
Brian Wheeler, Mitch Garnett
January 04, 2019
Excellent, timely Best customer service I have never seen before. From purchase/lease to turn in and all services in between, the Zimbrick family makes every experienc Best customer service I have never seen before. From purchase/lease to turn in and all services in between, the Zimbrick family makes every experience a pleasant one. More
by AMBIANCE1
Employees Worked With
Matt Rosen, Stuart Suiter
January 04, 2019
The best way to buy a car The people at Zimbrick Honda provided us with great, honest service and we went home with a new CR-V at a fair price. Robert, Darron, Chris, Brian, an The people at Zimbrick Honda provided us with great, honest service and we went home with a new CR-V at a fair price. Robert, Darron, Chris, Brian, and Brian were wonderful in accommodating our wishes and needs. More
by Jean and Erich
Employees Worked With
Brian Wheeler and Brian{forgot last name}, Darron Bonner, Chris Ramsey, Robert Billig
January 04, 2019
Great Job Awesome experience. Best customer service around, HANDS DOWN. Everyone you passed said Hello and was friendly. Great price, car went thru prep same d Awesome experience. Best customer service around, HANDS DOWN. Everyone you passed said Hello and was friendly. Great price, car went thru prep same day. I came back 4 hours later after a snow fall and car was ready to go. Thank You, hope to see you all again. More
by JBOWTIES
Employees Worked With
Bill Smith, Jamie Guerrero, Dakota Murphy, Jon Wirth
January 04, 2019
Zimbrick Buick treats you right ! We just purchased our 2nd new Buick from Zimbrick's and couldn't be happier. Matt Rosen found the Envision with just the options and color we were lo We just purchased our 2nd new Buick from Zimbrick's and couldn't be happier. Matt Rosen found the Envision with just the options and color we were looking for. Matt and Dakota put together a year end deal that we couldn't pass up and it was delivered on time. Erica was great to work with for financing... very professional. Kyle was very thorough when explaining all of the Envision's features. More
by SKYPUNK
Employees Worked With
Erica Reuter, Kyle Suchanek, Matt Rosen, Dakota Murphy
January 03, 2019
Share Your Experience I was disappointed in the 1 hour and 50 minute wait time. Otherwise the serviceman was friendly and helpful and the cookie and coffee was great. E I was disappointed in the 1 hour and 50 minute wait time. Otherwise the serviceman was friendly and helpful and the cookie and coffee was great. Elaine W. More
by ELAINEWATERMAN22
Employees Worked With
Sorry can't remember the name. Possibly Brent Rogers - not sure.
January 03, 2019
Good and Bad in one Day Made an appointment with Stuart Suiter for my daughter's car on Thursday, 12/27. She was visiting from Ashland. Stu wasn't going to be there but pro Made an appointment with Stuart Suiter for my daughter's car on Thursday, 12/27. She was visiting from Ashland. Stu wasn't going to be there but promised the car would be taken care of as she had to return no later than 1/1. I had to call numerous times to even speak to someone on Monday morning (12/31) and when John (don't know his last name) finally called me back it was to say that they wouldn't even get to the car to look at until 1/2. I texted Stuart and asked him to check on it. With his help the car was done on 12/31 and we were able to pick it up before the storm hit. If not for Stuart, I probably wouldn't go back there. More
by KCMERRIGAN
Employees Worked With
Stuart Suiter
January 02, 2019
Makes car buying simple. Our third new car buying experience with the Zimbrick family of dealerships was as straightforward and seamless as the first two. We were able to esta Our third new car buying experience with the Zimbrick family of dealerships was as straightforward and seamless as the first two. We were able to establish the terms of the sale prior to driving several hours to the dealership and finalized the purchase within an hour of our appointment time. Jared was very professional throughout the process and Brent made the documentation as convenient as possible. Great job guys! More
by dioes
Employees Worked With
Brent Reinen, Jared Keul
