
Zimbrick at Fish Hatchery Road
Madison, WI
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2,226 Reviews of Zimbrick at Fish Hatchery Road
Air bag problem was not resolved. Passenger air bag dash light indicated that air bag is off when passenger is sitting in the seat. Left car for a day and problem not resolved. Back Passenger air bag dash light indicated that air bag is off when passenger is sitting in the seat. Left car for a day and problem not resolved. Back next day, waited for car about an hour and problem still not resolved. Mechanic said he would check further to see if it's a common problem. Still waiting to hear from mechanic/service center. More
Great Service Great service all the time!! All service done in a timely fashion. Car is washed after service at the dealership. Coffee is always good there. Great service all the time!! All service done in a timely fashion. Car is washed after service at the dealership. Coffee is always good there. More
Recall Brake Check Stuart was great going through everything that needed to get done with my Terrain. He was helpful in finding me a rental car so that I could run erran Stuart was great going through everything that needed to get done with my Terrain. He was helpful in finding me a rental car so that I could run errands. More
Very helpful,courteous, and efficient, very positive overall Developed a "noise" in my right front wheel - so came in without an appt - asked for the person I had used before, Joe - he was prompt, thorough, very Developed a "noise" in my right front wheel - so came in without an appt - asked for the person I had used before, Joe - he was prompt, thorough, very courteous and so helpful. Arranged for a "loaner" said he doubted they could get to it today, but I had a vehicle! Joe called around noon, and said the car was ready - found the issue and quickly resolved it. In my own vehicle by 2 pm. Thank you Zimbrick, Thank You Joe! More
Oil Change Always great service. Staff is always friendly and willing top help in and way. Love the free cookies and bottled water and soda. Will come back ever Always great service. Staff is always friendly and willing top help in and way. Love the free cookies and bottled water and soda. Will come back every time. More
James Skolaski Great service with James he works with me and my family for more than 10 years No complaints always he want to help Thanks James!! Great service with James he works with me and my family for more than 10 years No complaints always he want to help Thanks James!! More
purchase of used car I found staff knowledgeable and helpful. I did not feel any pressure to buy. I believe I purchased a great car at a great price. I found staff knowledgeable and helpful. I did not feel any pressure to buy. I believe I purchased a great car at a great price. More
Knowledgeable sales and finance staff I was impressed with my salesperson’s professionalism and interest in learning my needs. All around quality experience in leasing a new car! The Fina I was impressed with my salesperson’s professionalism and interest in learning my needs. All around quality experience in leasing a new car! The Finance manager is also extremely helpful and patient in explaining the process. More
Always fast and efficient Stuart is the best service rep. He always gets back to me promptly. I wish he sold new cars. I’ll be ask them Stuart for a referral when I start looki Stuart is the best service rep. He always gets back to me promptly. I wish he sold new cars. I’ll be ask them Stuart for a referral when I start looking. More
Great help finding a budget used car! Lisa was able to find me the perfect used car for my needs and budget. The good cars in my price range tend to disappear fast, and Lisa was proactive Lisa was able to find me the perfect used car for my needs and budget. The good cars in my price range tend to disappear fast, and Lisa was proactive and fast about showing me what was available. Car buying didn't feel like a hassle with Lisa. She was honest about what I could get in my price range, and showed me a lot of options - including some I wouldn't have considered without her. I never felt any pressure. I honestly felt like she had my best interests at heart. Lisa is friendly, professional, and made the process about the joy of getting behind the wheel of a new (to me) car. I'd recommend her to anyone buying a car - even those of us on a limited budget. More