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Zimbrick Hyundai Eastside
Madison, WI
872 Reviews
Zimbrick Hyundai Eastside joined a group of dealerships that has offered Madison, Sun Prairie, and DeForest, Wisconsin, more than 50 years of excellent customer service. It is with great pleasure that we continue to value every person who walks onto our lot in search of their ideal vehicle. Our team of brand specialists are happy to answer questions and assist you in finding the perfect fit.
Whether you're searching for a new or pre-owned car, truck, or sport utility vehicle (SUV), Zimbrick Hyundai Eastside is your destination. We encourage you to stop by today at 5433 Wayne Terrace in Madison, WI, to browse our vast selection and even take a test drive!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 872 reviews
February 04, 2020
oil change first visit with my new car. everything went very well. i will return for my tire rotation. love the free car wash. never had that with other dealers first visit with my new car. everything went very well. i will return for my tire rotation. love the free car wash. never had that with other dealers More
by stub46
Verified CustomerEmployees Worked With
Mike Barth
February 03, 2020
Great customer service! Very friendly!!! Needed to leave car overnight and service dept was great in telling us where we could pick the car up. car overnight and service dept was great in telling us where we could pick the car up. More
by Steve
Employees Worked With
January 31, 2020
Happy Camper Having my Hyundai serviced at Zimbrick Hyundai Eastside has always been a pleasant experience for me. Appointments are on time, wait time is reasonabl Having my Hyundai serviced at Zimbrick Hyundai Eastside has always been a pleasant experience for me. Appointments are on time, wait time is reasonable, prices are reasonable, service advisors are friendly and trustworthy, and my car is cleaned inside and out. More
by KORTHHAUS
January 21, 2020
Service department is always great. Buy cars here because of the great service. Last 3 cars we haven't even looked anywhere else, enough said. of the great service. Last 3 cars we haven't even looked anywhere else, enough said. More
by SKIMADISON
January 21, 2020
Great Service I was able to schedule replacement of a burned out headlight the same day as I called and waited while the work was done. I had both headlights replac I was able to schedule replacement of a burned out headlight the same day as I called and waited while the work was done. I had both headlights replaced. It was affordable, done quickly and my car was washed. I always bring my Santa Fe to Zimbrick's. The employees are knowledgeable and friendly. The waiting area is pleasant. And, most importantly, the work done by the service team has always met or exceeded expectations. More
by DON-DEB
Employees Worked With
Patrick Grubb
January 20, 2020
Friendly & Helpful Service Service was friendly, efficient and helpful. Patrick answered all my questions to my satisfaction and he set up and showed me how to connect an addit Service was friendly, efficient and helpful. Patrick answered all my questions to my satisfaction and he set up and showed me how to connect an additional phone to my car. While waiting, I got to say hi to my salesman, Gerald Ayers, who had elped me set up this first service appointment. More
by DAY6553
January 17, 2020
Bait and switch from Zimbricks, Patrick Grubb Received a mail offer for full synthetic oil change and tire rotation from Zimbrick in the mail for the car I purchased there 1 year ago. I called the Received a mail offer for full synthetic oil change and tire rotation from Zimbrick in the mail for the car I purchased there 1 year ago. I called the information on the card and set up an appointment. When arriving the service manager Patrick Grubb chose not to honor it. He said it was only for GM vehicles, the mail piece did not say this. Also, when I made the appointment I clarified that this was for my Hyundai that I purchased there, they said yes this was valid. I called the morning of the appointment before leaving and they again confirmed my appointment and cost. If a company/Zimbrick does not honor its offers and gives you something else, it feels like a bait and switch. They get you to come in and things change.... Makes you feel uncomfortable, that they will not be forthright in other areas. Integrity is everything in business, and even when I brought this up the service agent, Patrick Grubb, Zimbrick's representative it was like I was talking a foreign language, and walked away. More
by consumer
Employees Worked With
Patrick Grubb
January 17, 2020
Excellent Service and clear options Patrick and staff were on time, work done well and cost was below estimate. I received a car wash voucher because it was too cold. Patrick and staff were on time, work done well and cost was below estimate. I received a car wash voucher because it was too cold. More
by RICHARD.HOLSINGER
Employees Worked With
Patrick Grubb
January 15, 2020
Convenient and reliable service. Always happy to help. Steve is a friendly service rep. He is honest and very knowledgeable whenever I have any questions. Steve is a friendly service rep. He is honest and very knowledgeable whenever I have any questions. More
by CSCHUEPBACH
Employees Worked With
January 15, 2020
EXCELLENT! This is my 3rd Hyundai that I have purchased from them and I was treated Great. The service dept is top of the line from them and I was treated Great. The service dept is top of the line More
by Copmomof4
