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Zimbrick Hyundai Eastside

Madison, WI

4.7
872 Reviews
Zimbrick Hyundai Eastside joined a group of dealerships that has offered Madison, Sun Prairie, and DeForest, Wisconsin, more than 50 years of excellent customer service. It is with great pleasure that we continue to value every person who walks onto our lot in search of their ideal vehicle. Our team of brand specialists are happy to answer questions and assist you in finding the perfect fit. Whether you're searching for a new or pre-owned car, truck, or sport utility vehicle (SUV), Zimbrick Hyundai Eastside is your destination. We encourage you to stop by today at 5433 Wayne Terrace in Madison, WI, to browse our vast selection and even take a test drive!
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5433 Wayne Terrace

Madison, WI

53718

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Showing 872 reviews

January 24, 2024

They work on my car without asking me if am okay with bills and end up telling me that if didn't pay it i will not go with my car they make me pay $719.77 More

by alimatou.saidykhan
Recommend Dealer
No
Employees Worked With
James
Jan 24, 2024 -

Zimbrick Hyundai Eastside responded

Hello Alimatou - We apologize for any miscommunication during your recent visit but, there are some important things missing from this review. As we discussed while you were here, you authorized both repairs that we completed on your vehicle. We would never perform repairs on a customer's vehicle without their consent. It makes us sad that you would give us such a poor review, especially since you service with us routinely and know that we deliver care and concern for all our customers. We hope you can see this, and we look forward to assisting you in the future. Thank you.

January 23, 2024

We received excellent service during a nasty snow storm when Zimbrick was uber busy. Steve even gave us a loaner which we kept for a week while the service department was dealing with our insurance company More

by Melinak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Wendlandt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

Zimbrick Hyundai Eastside responded

Thank you for the 5-Stars!

January 18, 2024

They were fast and very helpful on getting my car done before the blizzard. Great they were there and hope they made it home safely More

by TAMARAC69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Wendlandt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Zimbrick Hyundai Eastside responded

It's wonderful to hear of you great experience with our Service Team - we look forward to seeing you again!

January 17, 2024

Wouldn't wash the car because window was cracked. I understand that, but it was marked green on the inspection sheet. Could not remove multiple vehicles in the system even though they are the same ve More

by joshua.cassavaugh
Recommend Dealer
No
Jan 19, 2024 -

Zimbrick Hyundai Eastside responded

Joshua - We apologize the cracked windshield was not noted on your inspection report, that was not our intent. We're glad you understand why we did not wash it though; we would not want any further damage to be done. We were able to remove the other vehicle on your file, and we're sorry if you felt your concern was dismissed. We look forward to seeing you at your next appointment in March. Thank you.

January 17, 2024

Ok Dog can you get me to the office to see what the problem is More

by PLAYBOWLPRO
Recommend Dealer
Yes
Employees Worked With
Steve Wendlandt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Wendlandt
Jan 19, 2024 -

Zimbrick Hyundai Eastside responded

Thanks for the 5-Star review! If there is anything else we can assist you with, please give us a call at 608-442-1122.

January 17, 2024

Very pleasant experience getting my oil changed. The dealership and waiting room are all new and comfortable. Very friendly and they gave me a very much needed carwash, too! More

by CURLYFOGL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Wendlandt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Zimbrick Hyundai Eastside responded

Thank you very much for the review! We're happy you enjoyed our newly renovated dealership. See you again next time!

January 16, 2024

Great experience overall. Joe Meinholz and Eddie were great to work with. I recommend Zimbrick to friends and family. Everyone there is excellent! Love my new Santa Fe! More

by jrb1974
Recommend Dealer
Yes
Employees Worked With
Adam Seed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Seed
Jan 16, 2024 -

Zimbrick Hyundai Eastside responded

Thank you for the review! We hope you enjoy your new Santa Fe!

January 15, 2024

It is good All right The people are experienced and professional. Thank you for the service on my vehicle. More

by srw5000
Recommend Dealer
Yes
Employees Worked With
Steve Wendlandt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Wendlandt
Jan 15, 2024 -

Zimbrick Hyundai Eastside responded

Thank you!

January 15, 2024

Happy with their professionalism, kindness,caring,listening and smiles. Communication,explains issues and options to fix whatever. Good bye More

by springbirds9
Recommend Dealer
Yes
Employees Worked With
Steve Wendlandt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Wendlandt
Jan 15, 2024 -

Zimbrick Hyundai Eastside responded

We appreciate the 5-Stars!

January 15, 2024

Refer to above 1st question All of the people we met that day were kind and honest with us Great experience. We love our new Tuscan Hybrid and amazed with the technology. More

by MSTEWART1577
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Richard Swenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Seed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Ringhand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Seed
Jan 15, 2024 -

Zimbrick Hyundai Eastside responded

Thank you for the kind review, enjoy your new Tucson!

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