Zeigler Hyundai of Racine

GREAT PLACE TO DO WITH We appreciate the low pressure sales pitch and the honesty over the product, e.g., if there was something the salesperson thought was not great about We appreciate the low pressure sales pitch and the honesty over the product, e.g., if there was something the salesperson thought was not great about the car, it was mentioned. Whatever questions we had were answered and we were able to spend as much time driving the car as we felt was needed to get an idea about how it handled and worked. The two items we wanted included (spare tire and cargo bay cover) were thrown in to the deal without extra cost. Just as a side note, the big selling point for the Ioniq was the lifetime warranty on the electric system batteries, a feature not found with other brands. When we came into get the tire and cargo cover, the service was fairly quick and very professional and friendly. In fact, everyone was friendly. It was a pleasure doing business with you. More

"We Owe" lies ad scam The customer service is an absolute joke and they lie their way to get sales closed. I went to buy a car here and found one I liked. However, th The customer service is an absolute joke and they lie their way to get sales closed. I went to buy a car here and found one I liked. However, there was some serious interior damage. I tried to get them to come down on price due to this, however they countered by saying they would fix all these issues instead, if I paid the asking price. Unfortunately, stupid me, believed them. They presented a signed "We owe" document to fix these issues. I had to take the car back to the dealership to get them fixed. One of the issues was that they would replace the door weather strips that seal the door because of all the rips on the top of them. However, upon picking the car back up, all they did was slap some shoddy glue work all over and called it done. Upon complaints to management, they explained they never agreed to replace, just "repair". Apparently, throwing a band aid on something makes it all better in their eyes. It's definitely very upsetting that they completely lied during the purchase agreement and can't deliver what they promised in contingency to the sale. I can only imagine how they fix bigger issues here... cracked radiator = wrap some duct tape around it and good as new punctured tire = throw some bubblegum on it Overall, just disappointed in the dealership and myself for falling for their lies and scams. More

I would not shop again there The general manager not only was rude but he talks down to woman. I paid cash for a new car . I well never shop at this dealership. And I promise to t The general manager not only was rude but he talks down to woman. I paid cash for a new car . I well never shop at this dealership. And I promise to tell everyone about the service your general manager More

Bad Customer Service Went to take a test drive during the $40 promo period. Never received the gift card and they had no knowledge of it when I confronted them about it. I Went to take a test drive during the $40 promo period. Never received the gift card and they had no knowledge of it when I confronted them about it. I will be posting on all social media channels until this is resolved. Shady people, shady customer service, shady social media website people, just a shady place to do business. Plus, all the cars are way overpriced. More

Won't start Car would not start on a Saturday they changed the battery. Then on Christmas day the car would not start again. On Wednesday they came out try to jum Car would not start on a Saturday they changed the battery. Then on Christmas day the car would not start again. On Wednesday they came out try to jump themselves and found the park sensor switch was not working. They took our back replace switch that afternoon and we have the car back. They have been very good and getting things completed we've had several things that have been needed repaired since we bought the car but they have repaired it each time at no cost. More

I bought there because of no high pressure. Hate that I appreciated the fact that I my sales person was very much about what I wanted and needed and didn't try to rush me into a decision. That's the reaso I appreciated the fact that I my sales person was very much about what I wanted and needed and didn't try to rush me into a decision. That's the reason I purchased there. The sales person I dealt with was the best yet. I walked out of many dealerships because of the sales people. More

Very nice service but very very very high tax and fees Love the people. Really nice people. Just that the tax and fees started at $3,000. It took almost an hour to get it down to the amount I’m willing to Love the people. Really nice people. Just that the tax and fees started at $3,000. It took almost an hour to get it down to the amount I’m willing to take. They dropped it to $900 tax and fees total. Still $200-$300 more than i expected but i was tired of looking for a car. So i took it with that many tax and fees. They made it happen. Just that it took a while for it to happen. The wait after buying the car was very long. Not sure if that’s normal for a large car dealership. More

Oil change with issue, kudos to Jay for resolving it! I had an oil change and the technician neglected to replace the cabin filter, causing my glove box to fall apart after I left. Thanks to Jay the servi I had an oil change and the technician neglected to replace the cabin filter, causing my glove box to fall apart after I left. Thanks to Jay the service guy for calling me, and being so upfront and honest about what happened. It's awesome that Jay told the truth and promised to fix it, which he did himself. Jay was very professional, I appreciated very much how he handled it, great job! More

How thorough are the inspections? Normal 37,500 mile service. One issue, I had tires rotated but appears pressure not part of the checks? I know I had one tire over inflated at 37psi w Normal 37,500 mile service. One issue, I had tires rotated but appears pressure not part of the checks? I know I had one tire over inflated at 37psi when I brought it in. After rotation and inspection tire was still at 37. Kind of puts a doubt in my head about reliability of the inspection process on the rest of the car. Plus why does the next service required sticker only shows 6000 mile interval when 7500 is the normal? More

Salesperson Anna Werve was great made it painless as possibl Everyone there from sales to manager to financing did whatever they could do to make this happen for me, would recommend anyone i know looking to buy Everyone there from sales to manager to financing did whatever they could do to make this happen for me, would recommend anyone i know looking to buy a car to them. More