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Zeigler Honda of Racine - Service Center

Mount Pleasant, WI

4.5
1,557 Reviews

1,557 Reviews of Zeigler Honda of Racine - Service Center

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July 03, 2025

They are always willing to help, polite, and they always keep their shop / showroom clean. More

by KTPRESTAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Whittaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Imhof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Venicia Sides
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2025

Awesome place. They went out of their way to take care of me. I’m very pleased with the service and the people who work there. More

by cuwfalcons2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Prince Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2025 -

Zeigler Honda of Racine responded

We're pleased to hear you had a good experience at Zeigler Honda of Racine. Thank you for sharing your kind words.

July 02, 2025

Great buying experience 4 years ago, best service experience in town! Easy to schedule when other dealers are out two weeks, best price on an oil change in town. I drive 38 minutes each way just beca More

by jt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Prince Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

Zeigler Honda of Racine responded

We appreciate your kind words about our service at Zeigler Honda of Racine. It’s great to hear that we’re maintaining the standard you expect and that you're happy with our oil change pricing. Thank you for making the drive to see us.

June 25, 2025

Venicia is extremely knowledgeable and was able to clearly explain my issues and options. I completely trust her and the service team and wouldn't hesitate to bring my vehicle back in for service if More

by rg46093
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Prince Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Venicia Sides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2025 -

Zeigler Honda of Racine responded

Thank you for sharing your experience. We're glad to have our team helping with clarity and trust.

June 24, 2025

I purchased my pre-owned vehicle on 3/29/25 and I’m still waiting for parts to fix my car and it’s 6/24/25. This waiting game to fix a pre-existing issue is extremely annoying and unprofessional. More

by rizzi002
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesse Aguinaga
3.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Oates
2.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Whittaker
3.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Vargas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2025 -

Zeigler Honda of Racine responded

Please reach out to me so I can get to the bottom of this for you. I can assure you this is not how we want our customers to feel. You can reach me at 262-898-2900 or sarahp@zeigler.com. Sarah Petersen Customer Relations Manager

June 23, 2025

My car was fine but after your service something get bad, I have to bring it to the dealership again to fix it, and paying truck to bring it More

by gloria.pansch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Venicia Sides
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2025 -

Zeigler Honda of Racine responded

Gloria, we appreciate customer feedback as it allows us to learn and grow. I touched base with our Service Director and he stated everything has been taken care of. If this is not the case, please reach out to me so I can assist. Sarah Petersen Customer Relations Manager 262-898-2900 or sarahp@zeigler.com

June 22, 2025

Communication was lacking. They failed in the first attempt at the repair, had to go back the next day to allow them a second try. More

by DUKEDVID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Venicia Sides
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2025 -

Zeigler Honda of Racine responded

Thank you for the feedback. If you could please reach out to me so I can better understand your experience I would appreciate it. You can reach me at 262-898-2900 or sarahp@zeigler.com Thank you! Sarah Petersen, Customer Relations Manager

June 21, 2025

Struggling to keep a good reputation. I know it’s hard finding good help but I’m tired of getting jerked around. More

by JARVIS53402
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Prince Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Kent
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2025 -

Zeigler Honda of Racine responded

We're sorry to hear your visit did not go well. Can you please reach out to me so we can discuss things further? We pride ourselves on offering exceptional customer service and we appreciate feedback from customers. It allows us to learn and grow when mistakes are made and they're brought to our attention. You can reach me at 262-898-2900 or sarahp@zeigler.com. Sarah Petersen Customer Relations Manager

June 21, 2025

Great experience. Venicia was knowledgeable, kind, and very helpful. 10/10 working with her and would recommend. More

by vjuliar5290
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Venicia Sides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2025 -

Zeigler Honda of Racine responded

We're glad to hear you had a positive experience with our team at Zeigler Honda of Racine. Thank you for the kind recommendation.

June 19, 2025

Would have bought a car here probably if it weren’t for the very pushy sales manager. He managed to kill any chance of a deal. More

by sj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Prince Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Sakoufakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Venicia Sides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adored, loved loved loved Johnny in sales.
Jun 19, 2025 -

Zeigler Honda of Racine responded

We're sorry to hear about your experience. I'd appreciate if you could reach out to me so we could discuss your visit further. You can reach me at 262-898-2900 or sarahp@zeigler.com. Sarah Petersen, Customer Relations Manager

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