Zeigler Chrysler Dodge Jeep of Schaumburg

Marco from the service department was very professional and his customer service was excellent! I am extremely pleased with how fast they attended me and finished the repairs of my vehicle. Big thanks to M and his customer service was excellent! I am extremely pleased with how fast they attended me and finished the repairs of my vehicle. Big thanks to Moises from the sales floor for assisting with the appointment as well! More

The service the work and the staff was outstanding. Marco is a true professional and gentleman. Marco is a true professional and gentleman. More

Advisor made suggestions after looking at our car's history, but he wasn't pushy. Work was done by when I needed it completed. history, but he wasn't pushy. Work was done by when I needed it completed. More

Kind, polite, prompt service. It is good to be able to just drive in and get an oil change and then have a nice area to sit and wait/read. It is good to be able to just drive in and get an oil change and then have a nice area to sit and wait/read. More

Easy in and out. Appointment time easy to set up. Jeep app is very helpful also Appointment time easy to set up. Jeep app is very helpful also More

As usual, the visit was very good and I was very pleased. As usual, the visit was very good and I was very pleased. As usual, the visit was very good and I was very pleased. More

Wasn't much help I requested a finance company that I use they did not I told them to put me and my wife on it they did not I've not heard anything in two weeks now wasn't much help at all they did not I told them to put me and my wife on it they did not I've not heard anything in two weeks now wasn't much help at all More

The 1 and 2 star reviews are dead on. Getting inspection report from the dealership via email is not possible since they want to get you into the dealership. Sales floor is a party atmo Getting inspection report from the dealership via email is not possible since they want to get you into the dealership. Sales floor is a party atmosphere with very loud music. Sales people (Miguel Pagan) and manager Rick Guzman are not happy and do not genuinely want to help you. I didn't even get to a test drive and glad that I did not go through the sales process. I could only imagine the slimy tactics they would use to pile on unnecessary fees. Stay away and work with a more reputable dealership. More

The 1st individual (Yari) I spoke with was very helpful! The 2nd person, Brenton was not really interested in selling me a car. When I made him an initial (low) “cash” offer, he laughed at me and said he ha The 2nd person, Brenton was not really interested in selling me a car. When I made him an initial (low) “cash” offer, he laughed at me and said he had news for me: “cash is no longer king”. I’m retired, have enough assets and don’t need another payment or a bunch of warranties. Then, my broker friend called to speak with a manager, he talked with Chris White who told him he would take full control of this and give me a call. As of yet I have heard nothing and actually I have now purchased a vehicle closer to home. I recognize sending a car to South Carolina from your location creates some complexity but it’s being done all the time now. You had a truck I was very interested in. Too bad we could’ve make this work. I just did not feel like I was being taken seriously. Thanks for providing me the opportunity to provide feedback. More

Do not buy a car from here! !! I bought a brand new Renegade in November of 2022 and the process has been nothing short of a nightmare. There was a $500 charge that was unaccount !! I bought a brand new Renegade in November of 2022 and the process has been nothing short of a nightmare. There was a $500 charge that was unaccounted for, which I was able to catch by doing the math myself and was reimbursed after calling multiple times to sort it out. Additionally they charged me $5k for a warranty without ever disclosing the price. They promised a sun roof as part of the total price, and gave me half of one- again without discussing the details of this. On top of this, I haven't even had my car for more than a month since I purchased it. The cluster is faulty, which it came with, so clearly they don't inspect the cars thoroughly. Then when I went to get it fixed, the cluster wouldn't work again so it's being looked at for a third time. Essentially I bought a faulty car, for an unreasonable price. Derek Webb was very rude and unhelpful. Being the sales manager, he's got the final say- so beware you won't be able to compromise at the highest level of management. I would never do business with them again and encourage everyone to look elsewhere. Currently looking into options to return my car or sell it after losing so much money here. Completely unacceptable business practices. More