Zeigler Chrysler Dodge Jeep of Schaumburg

Great experience, easy, very helpful. The process was fast and I’m enjoying a new vehicle thanks to them The process was fast and I’m enjoying a new vehicle thanks to them More

The team made it very easy on me. I really appreciate the Uber ride service. I really appreciate the Uber ride service. More

Emily in the service department was a huge help on getting my Pacifica diagnosed and fixed when the other dealer I bought it from couldn’t find anything wrong with it after four visits. getting my Pacifica diagnosed and fixed when the other dealer I bought it from couldn’t find anything wrong with it after four visits. More

It took almost 3 months to get a warranty part replaced and I was never followed up with. I had to call in several times and eventually switched service people. When they did finally take my truck in, the and I was never followed up with. I had to call in several times and eventually switched service people. When they did finally take my truck in, they told me that they did not have any truck technicians in that day, but they would do their best. Why would they schedule my truck on a day? They don’t have any truck technicians. We are officially our business and we will not be going back to Schaumburg More

Marco took great care of me when I came in for service. It is difficult to find good service these days. I have closer options but would gladly travel further to get my Jeep serviced here! It is difficult to find good service these days. I have closer options but would gladly travel further to get my Jeep serviced here! More

Zero communication and it took them two weeks to only fix one of several complaints about my car. They couldn’t even bother to tell me that they found nothing with the other complaints until the last minute. one of several complaints about my car. They couldn’t even bother to tell me that they found nothing with the other complaints until the last minute. I gave up and took my car back because it’s clear they wanted to do nothing with it. To top it all off, they won’t even apologize. I’ve tried contacting the service director and complaining in the reviews— and I get nothing but radio silence. They do NOT care about their customers. They care even LESS about the Zeigler brand name. My advisor, if you can even call him that, was Chuck. With how many negative reviews I've seen of specifically him over multiple websites, it's any wonder why he still has a job. Do yourself a favor and ask for another advisor if you want to risk bringing your vehicle in. More

I had the pleasure of dealing with Damian Guzman whom in turn was able to work with me via telephone and emails considering my busy schedule. He was able to work with me, Alison Mark and Omar Ofay very help turn was able to work with me via telephone and emails considering my busy schedule. He was able to work with me, Alison Mark and Omar Ofay very helpful guys glad to do business with them. More

Made an appointment to fix my air, and Chuck blew me off all day and then said he can’t fix it . I am a good customer for 7 years and he totally gave me excuse after excuse just terrible service all day and then said he can’t fix it . I am a good customer for 7 years and he totally gave me excuse after excuse just terrible service More

Emily Armstrong, my Service Advisor, did a wonderful job researching if my repair would be covered on the Powertrain Warranty and then coordinating a day that would work for me and for the staff at Zeigler. researching if my repair would be covered on the Powertrain Warranty and then coordinating a day that would work for me and for the staff at Zeigler. Emily was very professional and diligent. Thank you very much. The repair was made and my car was ready for pick up same day as promised. This is my 3rd Jeep I have bought from Zeigler. More