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Zeigler Chrysler Dodge Jeep RAM - Service Center

Schaumburg, IL

4.4
805 Reviews

805 Reviews of Zeigler Chrysler Dodge Jeep RAM - Service Center

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May 13, 2025

Easy to access, centrally located. Very accommodative. Some can be driven by self interested monthly targets More

by JESLINEDIAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moises Villegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025 -

Zeigler Chrysler Dodge Jeep RAM responded

Hello, It's a pleasure to know that our dealership is easy to access and accommodating. However, I would appreciate the chance to speak with you about the level of customer service you received from our Sales Team. Could you please reach out to me directly at your earliest convenience using your preferred method of contact so we can discuss this further? Thank you, Mike Jones Sales Manager mikejones@zeigler.com 847-882-8400 Ext 5096

May 12, 2025

well managed service dept and very helpful staff. carlos and rest of group are great More

by carlos.suastegui
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Villatoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Woollard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Zeigler Chrysler Dodge Jeep RAM responded

We are very pleased that you had a positive experience with our service department. Our team appreciates the recognition. Thank you for choosing Zeigler Chrysler Dodge Jeep RAM.

May 12, 2025

Curt is great to work with and makes sure the work is completed thoroughly. Great communication. More

by TWINLKK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Villatoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Zeigler Chrysler Dodge Jeep RAM responded

We're pleased to hear that our team provided excellent service and communication. Thank you for your feedback on Zeigler Chrysler Dodge Jeep RAM.

May 12, 2025

Carlos was great. I told him I don’t have much time and I have a meeting scheduled in an hour and they finished my oil change, tire rotation and washed my car in less More

by Milan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Zeigler Chrysler Dodge Jeep RAM responded

We're glad our team was able to meet your needs efficiently at Zeigler Chrysler Dodge Jeep RAM. Thank you for sharing your experience.

May 12, 2025

I purchased my car there brand new in 2016 and have ALWAYS taken it there for service, repairs, parts, tires (on my 4th set now) at this dealership. I trust them - they are always very fair and helpful More

by ROADKING60102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Villatoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Villatoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Zeigler Chrysler Dodge Jeep RAM responded

We appreciate your trust and loyalty to Zeigler Chrysler Dodge Jeep RAM. Thank you for choosing us for all your service, repair, and parts needs.

May 12, 2025

Disappointed with the service. Long waits even when I called to see if they could take me. Wasted two Saturdays, waiting around. More

by CMZAWACKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Villatoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025 -

Zeigler Chrysler Dodge Jeep RAM responded

Hello, Your feedback is important to us here, and I would appreciate the opportunity to speak with you to address your feedback about your recent experience with our Service Department regarding the wait time that you encountered. Please contact me directly at a time that is best for you. Thank you, Curt Barnes Service Director curtbarnes@zeigler.com 847-882-8400 Ext 5063

May 12, 2025

Moises at Ziegler Jeep in Schaumburg, is by far one of the best service advisors I’ve ever dealt with. He’s courteous, well communicated, prompt and very helpful. Thank you Moises for your support and he More

by Sean Morris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moises Villegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for your kind words. We're pleased that our team could provide helpful support during your visit at Zeigler Chrysler Dodge Jeep RAM.

May 12, 2025

I had a great experience thanks to Moises Villegas—he was friendly, eager to help, and made sure my service appointment was as pleasant as possible. Also want to give a shout-out to Vonce from finance for ta More

by vtor
Recommend Dealer
Yes
Employees Worked With
Moises Villegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moises Villegas
May 12, 2025 -

vtor responded

I had a great experience thanks to Moises Villegas—he was friendly, eager to help, and made sure my service appointment was as pleasant as possible. Also want to give a shout-out to Vonce from finance for taking the time to come over and talk to me about my car. Excellent customer service all around!

May 12, 2025 -

Zeigler Chrysler Dodge Jeep RAM responded

We're glad to hear about your positive service appointment experience. Our team is committed to providing excellent customer care. Thank you for choosing Zeigler Chrysler Dodge Jeep RAM.

May 10, 2025

Moises did a fantastic Job and he is was able to brief each and every thing .. appreciate his knowledge and kindness More

by Sravan.pateela
Recommend Dealer
Yes
Employees Worked With
Moises Villegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moises Villegas
May 10, 2025 -

Zeigler Chrysler Dodge Jeep RAM responded

We're glad to hear you appreciated our team's knowledge and kindness. Thank you for sharing your experience with Zeigler Chrysler Dodge Jeep RAM.

May 10, 2025

Informed Carlos that we were going on a two week vacation while leaving vehicle and would have someone pick up after repairs. He offered to keep vehicle until we returned. Outstanding service and job well d More

by ROBERTTROUB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025 -

Zeigler Chrysler Dodge Jeep RAM responded

We appreciate your feedback and are pleased to hear about the outstanding service you experienced at Zeigler Chrysler Dodge Jeep RAM. Our team always aims to go above and beyond for our customers. Enjoy your vacation, and whenever you're back, we're here if you need anything further!

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