
Young Buick GMC
Layton, UT
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122 Reviews of Young Buick GMC
Poor Service I bought a Volvo XC90 from this dealer in February 2014. Since I have had this I've have had to fix something on it every month for the last 6 months. I bought a Volvo XC90 from this dealer in February 2014. Since I have had this I've have had to fix something on it every month for the last 6 months. When I bought this, the salesperson guaranteed me there was nothing wrong with it. I bought it out right, so I didn't expect the warranty. They allowed me to drive out of the lot with no fixing anything and also no 30 day driving tag, which they said was one of the reasons why I could buy it so reasonable. They did agree to put on a 30 day warranty. They said buying this SUV was like buying from an individual. An individual wouldn't have passed it on inspection and emissions. I have had my transmission and check engine lights on constantly. I later found out from the Volvo dealer when doing a diagnosis on the XC90, the problems that were registering at the time in February 2014 was wiped off and removed. He also said that much wear and tear doesn't happen in six months time. It had numerous things wrong with it, which I felt I should have been told about it before buying it and yet, when I confronted them about what I had found out, Young Buick GMC tells me their service people didn't look at the vehicle. If they didn't look at the vehicle, why was it passed on inspection when there were numerous things wrong with it, yet failed to disclose at the time of sale. I would never refer anyone to this car lot. Their salespeople were smug and ignorant and after the purchase, they said if anything went wrong, to let them know and they would try to help me correct the problem since it had the 30 day warranty. I have transmission issues, ball joints, electrical and coolant system issues and when I asked them about it, they told me to bad, so sad and wouldn't even work on it (not expecting them to pay). I would have to take it to Salt Lake. I hate them and would never go there for any car or for any reason! If they are going to sell cars on their lot, they need to know about their cars a bit better. More
Outstanding Dealership Young Buick Gmc has really impressed me with their professionalism and courtesy mannerism towards my family and I. Mr. Russ Cooper really showed me hi Young Buick Gmc has really impressed me with their professionalism and courtesy mannerism towards my family and I. Mr. Russ Cooper really showed me his great capabilities and expertise towards my maintenance issues. I would absolutely recommend this dealership because of how they dealt with us to fulfill our needs. It has been a great experience working with the employees with their unbelievable customer service. I am looking forward to purchase my next vehicles from Young Buick Gmc. More
I bought my 2002 Pontiac grand prix with very little pressure and friendly sales presence from Gregg Blue. Credit processing was admirable and very efficient as was the closing. I picked up my license pressure and friendly sales presence from Gregg Blue. Credit processing was admirable and very efficient as was the closing. I picked up my license plates two weeks later and am satisfied with the car. More
DO NOT go here for repairs.... We took our vehicle here for repairs. We were quoted $852. When we picked up the car our bill came to $1166 after a $100 coupon was used. When we questioned this, we were tol for repairs. We were quoted $852. When we picked up the car our bill came to $1166 after a $100 coupon was used. When we questioned this, we were told that was the cost of the labor. The manager actually said that I should know that the parts would more. My response, if I knew about parts and was a mechanic, I would not be coming to you to have our car repaired. I received quotes from two other repair shops, both under $900. SAVE YOUR MONEY AND GO SOMEWHERE ELSE, WHERE THE MANAGER IS NOT CONDESCENDING TO THE CUSTOMERS. More
We LOVE Young!! We had taken our car in to be serviced for minor issues. They found a crack in the steering column which was a much bigger problem ($$$) than we were expecting. Debbie in the service dep for minor issues. They found a crack in the steering column which was a much bigger problem ($$$) than we were expecting. Debbie in the service department worked her magic and was able to get GM to cover most of the costs even though are warranty was up. The folks at Young were super friendly and had us taken care of quickly. More
we came into the Buick dealership prepared to buy a car we came into the Buick dealership prepared to buy a car and we left with exactly what we wanted and got more for our trade than we expected i would we came into the Buick dealership prepared to buy a car and we left with exactly what we wanted and got more for our trade than we expected i would recommend these guys to anyone max and his team are a blast they'll keep you laughing. the guys down at the buick store made our experience far better than we anticipated. More
Great Dealership My experience was outstanding. The way the management handled the service I needed on my vehicle really impressed me. I would definatley recommend thi My experience was outstanding. The way the management handled the service I needed on my vehicle really impressed me. I would definatley recommend this company for sales and service. More
The used car I bought had a warning light come on even before I left the parking lot. They were reluctant to fix the issue. Then in the next few days several things went wrong. They did not honor their before I left the parking lot. They were reluctant to fix the issue. Then in the next few days several things went wrong. They did not honor their warranty, and refused to fix them. I took the car to two other garages who were amazed that they wouldn't fix these things, and speculated that they hadn't checked the car much at all (even though they told me they'd given it a thorough inspection) to not uncover these things. Since buying the car I've read other reviews that said they don't honor warranties and won't stand by their products. I wish I'd paid attention to those before buying. More
I bought a 2007 Jeep Compass from young buick Greg and Jessica are amazing very professional and very friendly they helped me out every step of the way I will send everyone I know to this dealership Jessica are amazing very professional and very friendly they helped me out every step of the way I will send everyone I know to this dealership More
Max was super helpful he showed me cars that fit my needs and open my eyes to other posibilities too super glad i stopped in i highly recommend anyone to stop on in and ask for max ! and open my eyes to other posibilities too super glad i stopped in i highly recommend anyone to stop on in and ask for max ! More