Young Buick GMC

DAVE HALE @ Young Buick GMC was AWESOME! We recently DAVE HALE @ Young Buick GMC was AWESOME! We recently bought a new Buick Enclave from Dave Hale at Young Buick GMC in Layton and we could not be hap DAVE HALE @ Young Buick GMC was AWESOME! We recently bought a new Buick Enclave from Dave Hale at Young Buick GMC in Layton and we could not be happier with the entire experience. My wife had been driving her minivan for 17 years, and with both our kids out of the house now, it was time for a new vehicle for her. We came to Youngs because she was interested in Enclave. I consider myself a "major car guy" but was hesitant and dreading the actual car buying process. My fears were quickly pushed aside after just spending a few minutes with Dave. He was relaxed, genuine, knowledgeable and best of us he LISTENED to our needs and wants. He was in no way pushy, but also wasn't afraid to suggest something to us if he felt it was in our best interest. Buying a new car is a major decision and purchase, but Dave made us feel so comfortable. He really and truly was one of the best salespeople I've ever worked with. The dealership as a whole had outstanding customer service. They stand alone in my book in terms of their standards and how they handle their customers. I'm so glad we decided to come Youngs and even more grateful that Dave Hale was our sales person. I recommend Dave and Youngs to ANYONE who wants to experience a different car buying atmosphere. You won't regret it, I promise! More

I came into Young Buick GMC in Layton, Utah looking for a car that would best fit my family. Donavan Wilson came up to me right away to help me find what I was looking for. He was very friendly and helpful a car that would best fit my family. Donavan Wilson came up to me right away to help me find what I was looking for. He was very friendly and helpful and he made it very easy finding a car that worked best for me. If any one is looking for a car I would highly recommend coming to this dealership and asking Donavan Wilson, you wont regret it! More

It is my pleasure to write this letter about my experience with the Young GMC Buick dealership. After 20 years of driving a Dodge van it was time we look for another car. After a year of research w experience with the Young GMC Buick dealership. After 20 years of driving a Dodge van it was time we look for another car. After a year of research we had decided on two vehicles. The only thing left to do was now go to the dealership. I will be honest I was not looking forward to the” process of buying a new car”. At Young we were greeted by David Hale and we started the process. THIS YOUNG MAN WAS A PLEASURE TO WORK WITH! David was knowable and honest with us on every level. More important he listed to us and was so helpful in making our final decision. We were at the dealership twice to test drive several vehicles and each time David greeted us but more important he remembered us and our needs. After several hours we decided on a car and EVERYONE at the dealership went out of their way to make sure we satisfied and taken care of. This dealership has OUTSTANDING customer service and really does care about their customers. David Hale is one of the most caring and genuine salesman that we have dealt with in a long time. We highly recommend Young GMC Buick and please ask for David Hale! More

This is the best car dealership in Utah in my opinion! I wouldn't go anywhere else looking for a new car! your employees are very friendly and not pushy at all to make a sale on a car your not 100% sure ab wouldn't go anywhere else looking for a new car! your employees are very friendly and not pushy at all to make a sale on a car your not 100% sure about. The one employee that stuck out to me was Donavon Wilson, he treated me with pristine customer service and had expert advice on all my questions he is a very knowledgable worker and asset to your team! I gave 5stars on all categories because you earned everyone of them More

DON'T EVER DO BUSINESS WITH THESE CROOKS They will lie to take full advantage anywhere posiible overcharge force you to buy a very expensive warranty that doesn't cover anything and will fight you too lie to take full advantage anywhere posiible overcharge force you to buy a very expensive warranty that doesn't cover anything and will fight you tooth and nail trying to get problems fixed I've never worked with such unprofessional people THIS DEALERSHIP IS THE REASON BAD STEREOTYPES EXIST WHEN BUYING A CAR I WILL FOREVER TRY TO KEEP ANYONE I HEAR TALKING ABOUT DOING BUSINESS HERE FROM DOING SO ABSOLUTE WORST CAR BUYING EXPERIENCE I COULD EVER IMAGINE More

Buyer Beware!!! I purchased a 2006 Toyota Sequoia from Buyer Beware!!! I purchased a 2006 Toyota Sequoia from this dealership last month. The service and friendliness when making my purchase was great, so Buyer Beware!!! I purchased a 2006 Toyota Sequoia from this dealership last month. The service and friendliness when making my purchase was great, so much so that I was sold on the Resistall treatment as well as the Toyota Extended Warranty. The appointment for Resistall was two weeks out, no big deal. During the time from my purchase date to my Resistall appointment (2 Weeks) I found some problems with my Sequoia. The rear window when trying to roll it down fell off the tracks, my seat warmer didn't work and my lumbar didn't work. Since I had a warranty (30 day Dealer Warranty as well as a Toyota Extended Warranty) I contacted my salesman and he said he would let them know and they would check it out when I brought my truck in for the Resistall treatment. I dropped my truck off and I spoke to Devi who had sold me the warranty and she said it should be covered and provided me loaner car stating I should have my car back the next day. This was how long the Resistall treatment would take and there "seemed" to be no issues with fixing the my recently purchased Sequoia. Marty was my contact in service and Nate was my salesman. I called Marty the next day and he didn't know if they were done with my car or not. He found out and contacted me very quickly yet informed me that they were slammed in service and therefore he couldn't get to my car until after the weekend. No big deal, I understood and contacted him after the weekend. When I contacted him he hadn't had a chance to see it yet and I waited another day. Next he had to contact my warranty company to find out what they covered. I thought this was odd seeing how I just purchased this car. When I called him again he acted surprised and said someone was suppose to contact me about my warranty. Apparently NOTHING was covered. When I inquired about he "Young Buick GMC 30 Day warranty" he said "Oh that's just for the power train." He said he would see what they can do and he would have Roger Young call me. He never called, some guy name Jake call me and said there is nothing they can do however he will work with me on pricing to get these items fixed. No call from Marty to inform me about pricing. I tried to contact Debi who was the service manager and left her a message letting her know how dissatisfied I was with the purchase of my vehicle and SHE never called back. It has now been 2 they've had my truck and when I called Marty yet again he finally checked on pricing and told me the window would be $800 the seat warmer would be $1574 and the lumbar would be a $500ish. Again I discovered these issues within the first week and told my salesman figuring they did a "72 point inspection" and there should be nothing wrong with my car. My husband ran down to go get our car and no one was available to talk to him. The receptionist instead made excuses and could do nothing to help. Never once did they contact me and basically they got paid what do they care. I have never had such horrible service....ever. I can not believe that a company wouldn't back up and do what is right with the sale of the car. More

I bought a two year old car from Young Pontiac-Buick-GMC. The car was missing a trim part and the salesperson, Alex, stated that they would either take it off the price of the car or order it. After comple The car was missing a trim part and the salesperson, Alex, stated that they would either take it off the price of the car or order it. After completing the sale, the part price ($1200) was not taken off the sale price but assured me they would have the part when I picked up my license plate. Fast forward three weeks and Alex pretended not to remember the conversation and no part was ordered. I emailed Spencer Young directly, but basically only got a shoulder-shrug. Do not buy from any Young automotive dealer, you'll get ripped off and lied to, like me. Ironically, I've had my eye on a model in stock at this dealer now. I think I'm going to go "tire-kicking" and test driving just to waste $1200 worth of some poor schmuck salesperson's time. More

I needed to take my suv in for repair and was asking friends and family of a good establishment that was reliable and had a great work ethic. I was told about Young Buick gmc from a family member who ha friends and family of a good establishment that was reliable and had a great work ethic. I was told about Young Buick gmc from a family member who has purchased/ and had service with them before.I was reluctant to go considering it was a dealership. But i figured i would give it a go. It turns out i was very pleased with there workmenship and service. The service department was very friendly and answered all my concerns and i was in and out in a timely manner. The service departments employee ( Marty) was excellent, friendly, polite to all my concerns and situation i was in. The cost was great and the time lost without my vehicle was minimal. great workmanship. I will definitely come back again and tell everyone about Young buick Gmc in layton. Thanks More

We've been customers of Young since 1996 when we bought a 2 door GMC Jimmy (we put over 250,000 miles before the vehicle was handed off to our son, who put at least another 50,000 miles on it!) We have had 2 door GMC Jimmy (we put over 250,000 miles before the vehicle was handed off to our son, who put at least another 50,000 miles on it!) We have had the service department work on most of our vehicles since. (Pontiac Fiero, motorhome, Chevy HHR, GMC Yukon,and a GMC Savanah van. We've also had Xtreme work on our Jeep and our van. We have been total pleased with the "friendliness", pricing and quality of every dealing we have had with Young GMC. We are located approx 40 miles away, and continue to make the trip for all service! We will continue to sing praises about the company and it's employees! Kirby Kirkman More

We have 2 GM vehicles and ONLY use this service We have 2 GM vehicles and ONLY use this service department, now we take all our vehicles there. Marty accommodates us even when we do not have an We have 2 GM vehicles and ONLY use this service department, now we take all our vehicles there. Marty accommodates us even when we do not have an appointment. Many, many years ago we had a bad experience with this service department.I vowed never to go back, Jake convinced me to try again and glad I did. Now they have a complete staff turnover and what a difference. Nancy N. More