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Yellowstone Motors

Powell, WY

4.6
778 Reviews
Call Dealership (307) 754-5400
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1105 W Coulter Ave

Powell, WY

82435

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778 Reviews of Yellowstone Motors

March 17, 2022

This place has a Awesome team environment! Would highly recommend them for all your car needs! More

by Rdwells08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Smith, Fred Fink, Jerry Barnes, Jim Smith, LaNae Feller, Mike Wagner
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Mar 18, 2022 -

Yellowstone Motors responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Yellowstone Motors.

March 15, 2022

They "missed" my car's scheduled time, so I had a 3+hour wait for an oil change. They did wash my car for my inconvenience and offered a 10% discount on my next service. More

by Diamonde
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Barnes, Mike Wagner
Report | Print
Mar 16, 2022 -

Yellowstone Motors responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please feel free to reach out to management directly. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We’re sorry that we didn’t meet that goal in this case and we’d love the opportunity to get more details to see if we can turn this situation around for you.

Mar 16, 2022 -

Diamonde responded

I normally do not complete these types of surveys, but I thought this was generated from the business. I feel Yellowstone Motors did compensate me for this mistake. We have used this service for many years, and will continue.

March 13, 2022

Got us in at the specified time- did good! 😊I do notice a difference in the brakes,. More

by Cktwyo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shanna Barnes, Jerry Barnes, Jim Smith, Mike Wagner
Report | Print
Mar 14, 2022 -

Yellowstone Motors responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Yellowstone Motors. Please don't hesitate to reach out if you need anything else.

March 10, 2022

Used to be a good dealership, have bought several vehicles there. Will never buy another one. Your service dept. Does not impress me. Then $200 for an oil change. I don’t pay that for my diesel and I More

by lundbergconsulting
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Do not know the tech, Jim Smith
Report | Print
Mar 27, 2022 -

Yellowstone Motors responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

March 05, 2022

Jim smith in service department was great. He was very knowledgable . Will recommend. Thank you More

by Cabgeb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Smith
Report | Print
Mar 06, 2022 -

Cabgeb responded

Great service by mechanics and jim smith

March 05, 2022

Fast, efficient and friendly. Service center and parts people are top notch. I highly recommend this dealership. More

by rick.redd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Smith, LaNae Feller
Report | Print
Mar 07, 2022 -

Yellowstone Motors responded

Thank you! We appreciate your business, Rick, and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Yellowstone Motors.

March 04, 2022

Recall work done on time and while I waited in the lounge. Even had drinks while I waited. More

by Tomharrison
Recommend Dealer
Yes
Employees Worked With
Jim Smith
Report | Print
Mar 05, 2022 -

Yellowstone Motors responded

Thank you, Tom. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Mar 06, 2022 -

Tomharrison responded

Got me in and out in a reasonable amount of time.

March 04, 2022

The service writers always make me feel confident that my vehicle is being cared for professionally. More

by WENDY20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Smith
Report | Print
Mar 05, 2022 -

Yellowstone Motors responded

Thank you, Wendy! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Yellowstone Motors, we look forward to having you as one of our valued customers for many more years to come!

March 02, 2022

Yellowstone motors gave me a great deal. The staff made my experience easy and stress free. More

by JOEY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan de Moraes, Thomas Scott
Report | Print
Mar 03, 2022 -

Yellowstone Motors responded

Thanks for your feedback on your recent visit to Yellowstone Motors. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

March 02, 2022

The whole experience been amazing! They people are super sweet and professional! They work with you and the deals are amazing! We bought 4 cars from them and we will be back. More

by IAN.ALLEN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Smith, KIRT COZZENS, Fred Fink, RICKY CATES, Shanna Barnes, Jordan de Moraes, Thomas Scott, Austin Alexander, Ben Clark
Report | Print
Mar 03, 2022 -

Yellowstone Motors responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Congratulations on all of your new vehicles!

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