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Yellowstone Motors

Powell, WY

4.6
778 Reviews

1105 W Coulter Ave

Powell, WY

82435

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778 Reviews of Yellowstone Motors

March 29, 2023

These guys went over the top with their customer service. I flew into Billings, MT due to my flight being canceled to Cody. Tom offered to deliver my truck to me! I was able to make it into Powell, WY so del More

by Prdfthrof4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Fink, Thomas Scott
Mar 31, 2023 -

Yellowstone Motors responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Tom and Fred delivered such a great experience!

March 29, 2023

I took my truck in because it wouldn’t run. They charged $130 to diagnose and attach the air intake duct. I was told that whoever last worked on my truck left it off. They (Yellowstone motors) More

by Jethro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maintenance folks
Mar 31, 2023 -

Yellowstone Motors responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

March 26, 2023

Both the service writer and parts manager were very helpful with the service I needed. Both were very knowledgeable. More

by Sys1rxm
Recommend Dealer
Yes
Employees Worked With
Sean I'm, Jerry Barnes
Mar 27, 2023 -

Yellowstone Motors responded

Thank you so much! We appreciate your business and that you took the time to make this review.

March 24, 2023

Very great service and people were very polite and welcoming to keep me informed on my services More

by giamturd71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shanna Barnes, Jerry Barnes, Mandi Bousa
Mar 27, 2023 -

Yellowstone Motors responded

Thank you! Jerry and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Yellowstone Motors.

March 22, 2023

They were very professional and had everything ready for me to pick up my new 🚙 More

by papajoemt
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Royal Bradford, Robbi Steinbach, Monica Ramirez
Mar 22, 2023 -

Yellowstone Motors responded

Thank you for this! We'll let our team know. Enjoy that new 🚙! ;-)

Mar 22, 2023 -

papajoemt responded

Great job

March 21, 2023

I enjoyed the process of buying our car. Yellowstone motors was very helpful. We have purchased two cars there and would gladly do it again. More

by jessecfowler
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joelyn Nordeen, Thomas Scott, Royal Bradford, Kenny Parker, Robbi Steinbach, Monica Ramirez
Mar 21, 2023 -

Yellowstone Motors responded

Jesse, thank you so much for choosing Yellowstone Motors! Congrats on your new purchase, and let us know if we can be of any more assistance!

March 21, 2023

I had a great experience at Yellowstone Motors. The Service Manager (Robbi Steinbach) went over & above in finding me the right vehicle. The whole team was great to work with. I would definitely re More

by cherylmwathen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Fink, Joelyn Nordeen, Anthony Brownlee, Royal Bradford, Kenny Parker, Mandi Bousa, Robbi Steinbach
Mar 21, 2023 -

Yellowstone Motors responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

March 19, 2023

Everyone their was amazing to work with and they worked really hard in getting me into my new car. Definitely recommend yellowstone motors for your new vehicle purchase! More

by senora_1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Fink, Joelyn Nordeen, Royal Bradford, Monica Ramirez
Mar 20, 2023 -

Yellowstone Motors responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Yellowstone Motors.

March 19, 2023

Service writer/customer service person was loud, in-your face, rude and condescending. Service manager acknowledged that she had been rude, told me he had talked with her when I first brought my car in and More

by Notafan
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jerry Barnes, Mandi Bousa
Mar 20, 2023 -

Yellowstone Motors responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve.

March 18, 2023

They are competent, efficient and friendly. The atmosphere is nice and the waiting room is clean. More

by hofmann4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Barnes
Mar 20, 2023 -

Yellowstone Motors responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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