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Yark Ford
Toledo, OH
1,102 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,102 Reviews of Yark Ford
July 22, 2019
Excellent customer service Deon was awesome he listened and we got the car we wanted. It was a great experience and would highly recommend Deon and Kistler Ford. Deon was awesome he listened and we got the car we wanted. It was a great experience and would highly recommend Deon and Kistler Ford. More
by Pam1
Employees Worked With
Deon Valentine, Jeff Thompson
July 20, 2019
Great sales, horrible leadership and repair facility After multiple services (as a Platinum warranty holder, 3 free oil changes and your car is supposed to be washed every time and was only washed once a After multiple services (as a Platinum warranty holder, 3 free oil changes and your car is supposed to be washed every time and was only washed once after I went back inside and asked for it again) and months of trying to get a repair done (4 times, still not done correctly)... I left a negative review of the dealership. While the repairs were being done, I would call multiple times to never get a call back, and would have to drive to the dealership to find out what's going on with my car. After leaving the negative review, the shop manager Bill was upset because I left a bad review about him. So instead of talking to me about why I left them a bad review, Bill decided to have his boss tell me that they no longer wanted my business and that I need to take my car elsewhere. Her exact words were " this is a customer service based business, and we can't make you happy, so you need to find another dealership because we will no longer be servicing your vehicle". They never tried to correct why I left them a bad review, and even after talking to Bobbi Jorgensen personally about the problems I had, and him agreeing that I had absolute embarrassing customer service, he never even tried to keep my business... Never tried to rectify the situation... Just claimed it's going to be a learning experience and they'll be having meetings about it. After reading other reviews on here, I see I'm not the only person this has happened to... Shameful because I've been a Ford owner since my first car 22 years ago More
by Jimmy23
Employees Worked With
Bobby Jorgensen, Bill Zuccarell, Chris Brewer, Steven Eckstein
July 18, 2019
Used Vette purchase Very happy with My experience with this dealership. Definitely would recommend Them again made me feel very comfortable. Deon was friendly and prof Very happy with My experience with this dealership. Definitely would recommend Them again made me feel very comfortable. Deon was friendly and professional. Great job. More
by mvirostick
Employees Worked With
Deon Valentine, Jeff Thompson
July 18, 2019
Excellent experience. Deon was a great person to work with. He was very responsive and presented himself in a professional manner. He was even able to work with me during m Deon was a great person to work with. He was very responsive and presented himself in a professional manner. He was even able to work with me during my lunch hour to get me the vehicle I wanted. This was a great experience for me. More
by Sequoia
Employees Worked With
Deon Valentine
June 29, 2019
Best all around Dealership/Service Department I know I bought a pre-owned 2014 Ford Flex two years ago from Kistler Ford and I have been completely satisfied with the whole experience. I have taken my c I bought a pre-owned 2014 Ford Flex two years ago from Kistler Ford and I have been completely satisfied with the whole experience. I have taken my car there for service three times before (slow tire leak, oil change and scheduled maintenance) and I am always very pleased with their service department. Today I took my car in for an oil change and tire rotation and again I received exceptional service. The service department is polite, professional and they go out of their way to make sure the customer is satisfied. I want to thank Cody Hyden and the rest of the service department team for providing me with service beyond my expectations. Than you all. More
by FordFlex2014guy
Employees Worked With
Cute blonde who schedules appointments , Cody Hyden, Chris Brewer
June 26, 2019
Hittin' all the cylinders. Thank you for a great experience after the Ranger we had for twenty years was whacked in a construction zone. We upgraded to an F-150 another smart Thank you for a great experience after the Ranger we had for twenty years was whacked in a construction zone. We upgraded to an F-150 another smart move. Just like Arnold says, I'll be back. More
by debbilo
Employees Worked With
Scott Bickel
June 26, 2019
Great Customer Service! Deon did an amazing job making the process of buying a car easy and enjoyable! I will definitely recommend Kistler Ford to those shopping for a vehicl Deon did an amazing job making the process of buying a car easy and enjoyable! I will definitely recommend Kistler Ford to those shopping for a vehicle. More
by emilyc
Employees Worked With
Deon Valentine
June 12, 2019
A+ service...again! Stopped by for regular service and was handled in the same professional manner that Bill and the team always give. More impressive was this service v Stopped by for regular service and was handled in the same professional manner that Bill and the team always give. More impressive was this service visit was without an appointment. Bill does a tremendous job making any stop a great customer experience...scheduled visit or not! Keep up the great work!! Todd More
by Todd
Employees Worked With
Bill Zuccarell
June 12, 2019
Amazing!! I can’t say enough about the great experience I had leasing a new Ford Explorer, from sales to price to service this dealership is top notch!! I would I can’t say enough about the great experience I had leasing a new Ford Explorer, from sales to price to service this dealership is top notch!! I would recommend Kistler Ford to anyone!! More
by Kandy0372
Employees Worked With
Jennifer Moore, Steven Eckstein
June 11, 2019
Five Star Review Kudos to everyone at Kistler Ford! The staff are always helpful and courteous. Every time I go I always have a great experience when dealing with Kist Kudos to everyone at Kistler Ford! The staff are always helpful and courteous. Every time I go I always have a great experience when dealing with Kistler Ford. More
by Kmiller22
Employees Worked With
Deon Valentine
