World Car Nissan Hyundai North
San Antonio, TX
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571 Reviews of World Car Nissan Hyundai North
I am so happy I went to World Car Hyundai North, this I am so happy I went to World Car Hyundai North, this has to be the best dealership to buy a car from! I had the opportunity to work with Mr. Jim Wi I am so happy I went to World Car Hyundai North, this has to be the best dealership to buy a car from! I had the opportunity to work with Mr. Jim Willis the General Manager and he was the most pleasant, cordial and efficient professional I have ever worked with. He made the process easy and simple and provided us the best experience. This dealership certainly exceeded my expectations and I will always be coming back for all of my car needs! I definitely recommend this dealership! More
Rey did a fantastic job! From the greeting at my car, updating me in the waiting room, and final completion of service. Rey provided World Class Service - at World Car Nissan! updating me in the waiting room, and final completion of service. Rey provided World Class Service - at World Car Nissan! More
Massad Hanawi service advisor was very courteous and knowledgeable about his job. He explained all the details in regards to repairing a broken cooling fan. He has a very good customer service. knowledgeable about his job. He explained all the details in regards to repairing a broken cooling fan. He has a very good customer service. More
This is the worst service department. Went in to get oil change & tire rotation. All the they wanted to do upsell me on xxxx I did not need. So now I waited over 2 hours for the service I requested and and change & tire rotation. All the they wanted to do upsell me on xxxx I did not need. So now I waited over 2 hours for the service I requested and and NO TIRE rotation. Called dealership and I was told it was an oversight? Its is written on paperwork, loaded in computer. Now the service rep ask can I bring it back in and wait for rotation! This place is terrible! More
Terrible customer service. Haggled over $300. When showed up with cashier’s checks to finalize the sale, the car wasn’t cleaned inside or out, there was a warning light on they didn’t disclose until we got t up with cashier’s checks to finalize the sale, the car wasn’t cleaned inside or out, there was a warning light on they didn’t disclose until we got there and it needed diagnostics. Wasted three hours of my time. Stay away from this dealership! More
I was treated less than at World Car Nissan. When I arrived several people behind screens saw me but not a single one came to help me. I had to go to a service woman to ask for help, to which she seeme arrived several people behind screens saw me but not a single one came to help me. I had to go to a service woman to ask for help, to which she seemed bothered by my question. Mind you I had an appointment already booked. Once I was helped a man just took my name and the name of the car I was interested in on a piece of paper and told me someone else would be there to help me. He left me waiting. The absolute worst part was the woman who was supposed to come “help” me. She was in a rush the entire time and made me feel like I was an inconvenience to her morning. She didn’t even take the time to ask me anything. She just quickly too my ID, and took me to a car. It wasn’t even the correct car. I asked about warranty, mind you this is my first car to purchase so I have many questions, and she answered me in a very rude was as if to call me stupid. I will NEVER come back, nor will I ever recommend anyone to World Car Nissan. More
Classic Bait/Switch Scheme I was told by "Acia" (over the phone) that I could get the online price (~$44K ($14,850 in discounts/cash)) PLUS 0% financing through Nissan. She had I was told by "Acia" (over the phone) that I could get the online price (~$44K ($14,850 in discounts/cash)) PLUS 0% financing through Nissan. She had no idea what she was talking - I only found that out once I started working with Heather. Heather then told me I could get the 0% financing through Nissan, but I wasn't eligible for the Nissan Cash (now the price is ~$49K). When I went to sign my paperwork for my new vehicle, the finance guy (can't remember his name) told I could get the 0% financing through Nissan, but the not all the discounts Heather told me I could get. NOW the price of the truck is well over $50K. In the short span of an hour, the truck I wanted went from $44K to over $50K. Talk about a bait and switch. So, I'm still at the dealership and faced with a decision; do I take the high-priced bait and switch offer to get 0% from Nissan, or do I get my own loan though my bank to get the original $44K online offer? While I'm crunching the numbers and determining the benefit of 0% (with a higher priced truck) or a substantially lower priced truck (with a loan from my bank), the General Manager (GM) decides to run my credit (hard credit pull). I called my bank (not knowing what the General Manager was doing) and spoke with them about my loan application - I negotiated a MUCH better rate (2.69%) than when I checked the rates earlier in the morning. After the GM pulled my credit, I'm brought a piece of paper with other bank offers - none of them came close to my bank. I rejected the other bank offers and then... The senior finance guy comes out (I don't remember his name). He tries to tell me that I'd "really being helping out World Car Nissan and other customers" if I took one of their preferred banks' offers. I explained to the finance guy how three different people told me three different prices for the exact same truck and then told him I was not interested in helping out the dealership that deals the way they do. During this whole process, I spoke with the GM (Leon Reid) three times. Each time, he heard what I was saying, but I could see he wasn't listening (he was already preparing what he wanted to say while I was speaking). Each time, he never addressed the issue - his people are completely untrained and don't know how the rebates/discounts work. His response each time was how he was basically doing me a favor by speaking with me (while trying to be my pal and telling me how he's "down in the trenches with all the sales people"). I was completely underwhelmed with him and his staff. Bottom Line: Don't trust what is on their website, or what you are told by anyone there. Get EVERYTHING in writing from EVERYONE and hold them accountable. More
Staff is attentive with smiles. They have a large inventory with variety. Thank you Dustin for your help and time to evaluate what I was looking for in my next vehicle purchase! inventory with variety. Thank you Dustin for your help and time to evaluate what I was looking for in my next vehicle purchase! More