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World Car Nissan Hyundai North

San Antonio, TX

3.9
571 Reviews

12908 North Interstate 35

San Antonio, TX

78233

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571 Reviews of World Car Nissan Hyundai North

September 02, 2021

Commitment to my purchase agreement with 2 year maintenance program Professional staff and excellent service despite an overwhelming crowd that day highly recommend service Brett More

by billedw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett
Sep 02, 2021 -

World Car Nissan Hyundai North responded

Thank you for the great review, Billie! We appreciate your business and are thrilled to hear that you had such a successful service experience working with Brett and the World Car Nissan team. Drive safely, and we hope to see you back again down the road! Leon Reid - General Manager, lreid@worldcar.com - 210-750-3320

Sep 02, 2021 -

billedw responded

could not remember Brett’s last name In express lube

August 16, 2021

Daarwyn was extremely patient and helpful during my purchase of a new car. He let me test drive multiple models and was very knowledgeable on their inventory. Over the span of 2-3 visits, Daarwyn was n More

by eddie234
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daarwyn
Aug 16, 2021 -

World Car Nissan Hyundai North responded

Thank you for the excellent review! Treating each of our guests as a top priority is our goal, and we are proud to hear this was reflected while you were working with Daarwyn. We appreciate your support and wish you all the best in your new ride! Leon Reid - General Manager, lreid@worldcar.com - 210-750-3320

July 26, 2021

Worst place to purchase a car. The GM horrible and service horrible. Bought a new car Kono now it's a recall on it. The car has stopped on expressway and have totally been ignored. Writing BBB before More

by Ladyk27
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian in service horrible along with the GM manager Bob, Bill Stratton, Edward Loux
Jul 26, 2021 -

Ladyk27 responded

Worst place to purchase a car. The GM horrible and service horrible. Bought a new car Kono now it's a recall on it. The car has stopped on expressway and have totally been ignored. Writing BBB before I get hurt or something. Walk away from this place PLEASE!!!!!! It's dangerous and the cars are no good.

June 20, 2021

Took our truck in for an oil change. Julian went over the vehicle to check was all was needed and made recommendations for the mileage on the vehicle. Once complete, he came into the showroom where we were s More

by lilfurby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian
Jun 21, 2021 -

World Car Nissan Hyundai North responded

Customer satisfaction is our priority so it's wonderful to see this feedback. Thank you for coming to World Car Nissan for your truck's oil change and taking time to commend Julian! I hope that you enjoy your week. Leon Reid - General Manager, lreid@worldcar.com - 210-750-3320

June 19, 2021

My car has been stuck in the service department for almost 2 weeks. We have been told we would get a call back repeatedly and no one bothers to call. The service manager only called us when the servi More

by dcc10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Clary Lunday
Jun 27, 2021 -

World Car Nissan Hyundai North responded

As you can imagine, this review is hard to read. We strive to take outstanding care of our customers, and it sounds like we missed the mark here. I'd love to look into this situation to better understand what went wrong and see if there is anything I can do to help. We are grateful for your business and want to make that clear to you. I will look for your contact information, but I invite you to give me a call in the meantime. Thank you, Bill Seifert - Service Manager - 210-579-0147

June 14, 2021

AWFUL. Don't believe what they tell you. DON'T. It won't be true. Sales department told us they would get us another key and a manual for the car. This was BEFORE the sale. After the sale, he acted More

by rc99
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Donell Wilson, Marilee White
Jun 18, 2021 -

World Car Nissan Hyundai North responded

We expect our guests to receive excellent service before, during, and after their purchase so I'm very concerned to see this feedback. I would really like to step in to assist you, but I won't be able to find your contact information from this review. Please give me a call at your earliest convenience so that I can help. Thank you, Leon Reid - General Manager, lreid@worldcar.com - 210-750-3320

May 30, 2021

It takes way too long to purchase a vehicle. You do have an excellent service people/department. No complaints there. Reynaldo I highly recommend he was great. More

by dlachap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reynaldo
Jun 07, 2021 -

World Car Nissan Hyundai North responded

Thank you for reaching out. I'm glad to hear that you're satisfied with our service department but I apologize that your purchase took longer than anticipated. We strive to make the buying process as timely as possible and I will pass along your feedback to my team. Leon Reid - General Manager, lreid@worldcar.com - 210-750-3320

May 28, 2021

I had my car towed to the dealership, stressful situation. Massad Hannawi‘s demeanor helped eased my tension. He was professional and, if I needed a dealership to do work on my car, I would return. More

by margaretlynch227
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Massad Hannawi
Jun 01, 2021 -

World Car Nissan Hyundai North responded

Margaret - I am happy to hear that Massad could help in this challenging situation and get your vehicle running smoothly again. Thank you for taking time to post a review! I hope that you enjoy your week. Leon Reid - General Manager, lreid@worldcar.com - 210-750-3320

May 12, 2021

i have had nothing but great service from the sales department and the service department. The last 7 years i have purchased 3 new cars from them. They have always worked very hard to satisfy my price More

by kip82001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
amanda
May 12, 2021 -

World Car Nissan Hyundai North responded

We couldn't have asked for a better review - thank you! We're delighted to hear your experiences with the whole team here at World Car Nissan have been superb, and we're even happier we've been able to help you into the perfect vehicle on three separate occasions. We appreciate your business and hope to see you again soon!

April 20, 2021

Everything ok except for the fact that after selling me a $2000 package, which was was supposed to be installed in one day, they scheduled me for a month after. They never called, I had to follow up on the m More

by Jtvc9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Patricia Hernandez
Apr 21, 2021 -

World Car Nissan Hyundai North responded

I sincerely apologize for the delay and lack of effective communication here. We do strive for accommodating service, and I will be sure to share this feedback with my team to ensure we improve our process going forward. If there is anything more I can do to assist you, please don't hesitate to give me a call. Thank you, Bill Seifert - Service Manager - 210-579-0147

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