Woodmen Nissan

Woodmen Nissan responded

Hi Lorax, Thank you for your purchase. Everything you described all sounds quite positive. It's wonderful to hear that Hugh was such great help to you. We are sorry to see, though, that the overall purchase experience was only rated 3. We do strive to do better than that so you receive a 5 star experience. If there was something we could have done differently, please do let me know. We hope to see you here again one day. In the meantime, if we can help with anything else, please do let us know. Thank you very much. Debbie Oberg Owner Loyalty Manager Woodmen Nissan (719) 234-1008 doberg@woodmennissan.com

Woodmen Nissan responded

Hi Tiffloves40, Thank you for your purchase. Thank you as well for taking the time to share your comments here in this review about your experience. It means a lot to us that we were able to provide a wide variety of vehicles for you to examine. If we can help you with anything else, please let us know. We will look forward to seeing you again one day. Thank you very much. Debbie Oberg Owner Loyalty Manager Woodmen Nissan (719) 234-1008 doberg@woodmennissan.com

Woodmen Nissan responded

Hi Onlyjustin1, Thank you for your recent purchase. Your feedback is quite helpful for us to know how well our staff took care of you. It sounds like this was an experience that met or exceeded your expectations. If you need help with anything, please do let us know. We will look forward to seeing you here again one day. Thank you again for everything. Debbie Oberg Owner Loyalty Manager Woodmen Nissan (719) 234-1008 doberg@woodmennissan.com

Woodmen Nissan responded

Hi Sbailey25, Thank you for your purchase. It sounds like this was a truly exceptional experience. We sure do appreciate all the great comments you shared here about that experience. It was our pleasure to help you. If we can be of further assistance at all, please do let us know. We hope to see you here again one day. Thank you. Debbie Oberg Owner Loyalty Manager Woodmen Nissan (719) 234-1008 doberg@woodmennissan.com

Woodmen Nissan responded

Hi Nella, Thank you for your purchase and for posting this review for your sales consultant. It sounds like our staff took excellent care of you. We've made sure Tre'Von especially knows how much you appreciated all that he did for you for this purchase. If we can help you with anything else, please do let us know. Please come see us again sometime. Thank you. Debbie Oberg Owner Loyalty Manager Woodmen Nissan (719) 234-1008 doberg@woodmennissan.com

Woodmen Nissan responded

Hi Ashley, Congratulations on the new vehicle! That is awesome feedback that you shared with us about your experience. Thank you for coming to our store and giving us this opportunity to earn your business here. If we can help you with anything, please don't hesitate to reach out to us. We would love to see you here again one day. Thank you. Debbie Oberg Owner Loyalty Manager Woodmen Nissan (719) 234-1008 doberg@woodmennissan.com

Woodmen Nissan responded

Hi JDonahue, Thank you for your purchase and for this review. Based on the comments you shared for your review, it sounds like you were in excellent hands with Tre'Von as your sales consultant. Thank you for sharing your feedback with us. If we can help you with anything else, please don't hesitate to let us know. We will definitely look forward to seeing you here again one day. Thank you for everything. Debbie Oberg Owner Loyalty Manager Woodmen Nissan (719) 234-1008 doberg@woodmennissan.com

Woodmen Nissan responded

Hi Lucylou626, Thank you for returning to our store for your 2nd purchase of a vehicle. We are glad we had these opportunities to earn your business. Your referrals are awesome. Tre'Von will really be pleased once we share this feedback with him that you shared online. Thank you. It sounds like everything went extremely well. If we can do anything else for you, please let us know. We will look forward to seeing you here again one day. Thank you. Debbie Oberg Owner Loyalty Manager Woodmen Nissan (719) 234-1008 doberg@woodmennissan.com

Woodmen Nissan responded

Hello Eboni, Thank you for speaking with me a few times about your purchase experience. We are very sorry you were not satisfied with all aspects of the purchase. You did tell me the sales person was great. I don’t think you had anything negative to say about the vehicle at all. Your concerns are focused on finance only. We are sorry for any inconvenience you suffered. We did resolve everything to meet your requirements about putting you first on your loan as primary. The only lingering detail involves your bank and how they send notifications. Despite a representative at that bank stating he could accommodate your wishes, the bank did not make that change. Upon speaking with the bank again, they made a suggestion to us that I passed along to you. This would have been the easiest solution to fix the problem about notifications, but you told me you were not going to do that. As for interest rate, you came here initially with a different bank’s offer at a higher interest rate. We found you something lower to save you money. We are very sorry you feel the way you do about everything. At no time did our finance manager or anyone else on our staff lie to you. It is completely not accurate at all about your claims against this store for lying. Everyone was upfront. We want to do the best we can to provide a purchase experience that will make our customers happy. We tried multiple times to try to accommodate your wishes. We understand your concerns and have spoken with you several times about them. We are sorry you are upset about this purchase experience. It is unfortunate we are unable to resolve things for you and to come to an agreement. Debbie Oberg Owner Loyalty Manager Woodmen Nissan (719) 234-1008 doberg@woodmennissan.com

Ladyduncan22 responded

Debbie you were not there and don’t know the story so you can not say Dan didn’t lie. Because he did lie. He literally did the opposite of what I ask him not to do just to sale the car. You can’t tell me he was right because he was dead wrong. So please don’t every say that because I’m the one had to deal with you guys horrible services. Why should I have to correct you guys errors? If he would have never applied in my husband name and gave my husband information it would have never happened. I’ll never buy again. Thank you!