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Woodmen Nissan

Colorado Springs, CO

4.8
1,107 Reviews

6840 Vincent Dr

Colorado Springs, CO

80918

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1,107 Reviews of Woodmen Nissan

September 07, 2021

Great dealership. Everyone was super friendly.Hugh was amazing. Came in on his day off to sell my sister in law a Jeep. I would recommend him to everyone that’s looking for a vehicle. More

by tatjanalopez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugh Tomkins
September 06, 2021

Best car shopping experience! Tre'Von went above and beyond to be sure I was leaving happy and I definitely left grinning form ear to ear as I drove away in my new car! Everyone there was very friendly More

by Aindiegan9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Gibson, Tre'Von Kelsey
September 01, 2021

TreVon and the team was able to find the exact car that I wanted and make everything happen quickly and work and efficiently to get me exactly what I wanted at a better rate than I was expecting when another More

by jaysjai
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Campbell, Tre'Von Kelsey
Sep 06, 2021 -

Woodmen Nissan responded

Hi Jaysjai, Thank you for your purchase. We are so glad we were able to help you out. It sounds like Tre'Von and other staff members here provided a truly exceptional experience to make sure you got what you were looking for. Thank you so much for sharing this information with us. If we can be of further assistance, please do let us know. We will look forward to seeing you here again one day. Thank you. Debbie Oberg Owner Loyalty Manager Woodmen Nissan (719) 234-1008 doberg@woodmennissan.com

August 25, 2021

TreyVon was outstanding in his customer service! The way he treats people and what their needs are in a vehicle are spot on. He is willing to go the extra mile to make sure you feel comfortable about buyin More

by Passarelli
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tre'Von Kelsey, Kaila Lincoln
Sep 06, 2021 -

Woodmen Nissan responded

Hi Passarelli, Thank you so much for your recent purchase. We are thrilled that this was such a great experience for you. We appreciate the review you posted here to let us know what a great job Tre'Von did for you. This feedback was helpful. If we can do anything else to help you, please do let us know. We will look forward to seeing you here again one day. Thank you. Debbie Oberg Owner Loyalty Manager Woodmen Nissan (719) 234-1008 doberg@woodmennissan.com

August 25, 2021

From the get go, TreVon was super friendly and was very knowledgeable on the vehicles me and my wife were looking at. I would highly recommend other people to go to woodman Nissan and see TreVon because of More

by Koltonbowers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tre'Von Kelsey, Kaila Lincoln
Sep 06, 2021 -

Woodmen Nissan responded

Hi Kolton, Congratulations on the two new vehicles you and your wife found here at our dealership. We hope you will enjoy them for a long time. Thank you for the purchase and for posting this review about your experience here. We appreciate this feedback to let us know how Tre'Von took care of you. Your recommendation means a lot. If we can be of further assistance at all, please do let us know. We will look forward to seeing you here again one day. Thank you! Debbie Oberg Owner Loyalty Manager Woodmen Nissan (719) 234-1008 doberg@woodmennissan.com

August 19, 2021

Watch your back. My son is 19 and stationed at Ft. Carson. This dealership sold him a used truck and a extended warranty. The sold him the truck for twice what it was worth. When the oil leaked out More

by sodisapointed.
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don't know.
Aug 30, 2021 -

Woodmen Nissan responded

Hello there, We are very sorry to hear about the disappointment you and your son felt about that purchase a few months ago. I know you spoke with our used car sales director, Harley, and you both discussed options. He presented you with an option that sounded like you were going to take us up on that. It seems you indicated that this would then resolve the matter, but we haven't seen you or the vehicle, and we have heard nothing more after that initial contact earlier this month. Please let us know if you want to take Harley up on that offer. We would like to know if that would then take care of everything or if there's something further to be discussed about this matter. Please reach back out to us at your convenience. You may contact Harley at (719) 234-1031. We hope to hear from you. We hope to help get this all taken care of. Thank you. Debbie Oberg Owner Loyalty Manager Woodmen Nissan (719) 234-1008 doberg@woodmennissan.com

Sep 10, 2021 -

sodisapointed. responded

Harley did make a fair offer to take care of his end of the problem and I really appreciated it. Unfortunately, when I called the extended warranty company they said they never said they wouldn't cover the engine repairs and the claim was still pending. We had already paid out of pocket for the repairs. I'm so glad I followed up on my own after getting misinformation from the service dept. I was able to gather all the paperwork for the engine repairs and submit it for a reimbursement. Fingers crossed.

Oct 01, 2021 -

sodisapointed. responded

The struggle continues, It is now a month since my son's 2011 Chevey Colorado was inspected. The adjuster at the extended warranty company needs to know why the engine seized, because the service dept at Woodman Nissan didn't not state the reason on the multi-inspection report. They told my husband it was because the oil leaked out, but he paperwork said the oil levels were full. Because they told us the extended warranty company would not cover the repairs, we didn't bother to ask them to correct the paperwork. Now, my son is overseas in Kuwait and I'm trying to sort things out. i feel Woodman Nissan's service dept. really dropped the ball and we are the one's out the cost of replacing the engine. I sent a personal email to Debbie Oberg who responded above and explained why I was not ready to retract my statement yet. She was empathetic, but said there was nothing she could do. The adjuster will be contacting Woodman Nissan soon. Hopefully, they will confirm the engine seized because the oil leaked out and this will finally be over. After Harley trying to make things right, I sincerely hope the service dept has the same integrity.

August 18, 2021

Jose was honest and worked with us very well and was patient and understanding and did everything in his power to make the sale and make possible. More

by Martyni99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaila Lincoln, Jose Gonzalez
Aug 23, 2021 -

Woodmen Nissan responded

Hi Martyni99, Thank you for your purchase. It sounds like everything went well working with Jose for this purchase. We are pleased to hear about that. Thank you for sharing your feedback with us in this review. If we can help you with anything else, please do let us know. We would love to see you again one day. Thank you. Debbie Oberg Owner Loyalty Manager Woodmen Nissan (719) 234-1008 doberg@woodmennissan.com

August 14, 2021

They are the absolute worst every time I go there it’s a bad experience. Salesman polite but service center reps are rude and act annoyed as they over charge you for a washer.I only deal with them for my ve More

by adarin
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
They all suck! My person was internet sales he was polite but just would not budge. Sales manager refused to work with me according to him
Aug 16, 2021 -

Woodmen Nissan responded

Hello Adarin, We are very sorry to hear you were not pleased with a recent experience involving our sales department. Although you also commented on past experiences with our service department as well, you wrote this review about your sales experience. It is unfortunate we were unable to come to an agreement on a particular truck you were interested in. We presented you with the price and other details in a professional, fair, and polite manner. We didn’t do anything wrong. You chose to ultimately buy elsewhere. We hope you’ll be happy with that purchase. If you decide to change your mind and want to look at another vehicle here eventually, just let us know. We are sure we’ll see you again, perhaps even for our parts department. Again, we are sorry it wasn’t possible to come to an agreement recently. Management has been made aware of your concerns. Debbie Oberg Owner Loyalty Manager Woodmen Nissan (719) 234-1008 doberg@woodmennissan.com

Aug 16, 2021 -

adarin responded

You will see me for services and oil changes but I will not be purchasing any more vehicles from you or the other store. Too many bad experiences. Price was not even close to fair and you are price gouging and you know it. The infinity dealership in Aurora has a similar vehicle for a lower price. This was it for me, but don’t mind you guys doing the warranty work and oil changes. I definitely try not to purchase parts from you guys. Your loss not mine!

August 13, 2021

TreVon was super helpful and helped us with making this a fast experience. Thanks to all the guys at woodman that made this quick and easy. Would definitely recommend and make sure to ask for TreVon! More

by Greg G
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Gibson, Tre'Von Kelsey
Aug 23, 2021 -

Woodmen Nissan responded

Hi Greg, Thank you so much for your purchase. We are thrilled that you are pleased with everything. Thank you for taking the time to share your thoughts here in this review. We appreciate that. It's great to know how Tre'Von and other staff members took care of you. If we can be of any further assistance at all, please do let us know. We will look forward to seeing you here again one day. Thank you. Debbie Oberg Owner Loyalty Manager Woodmen Nissan (719) 234-1008 doberg@woodmennissan.com

August 11, 2021

Tony got me into the truck of my dreams at an affordable price. He had great insight and knowledge of the dealerships stock on hand that fit my needs. More

by Andrewwhitt19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Campbell, Tony Brown
Aug 23, 2021 -

Woodmen Nissan responded

Hi Andrew, Congratulations on the new truck! We are so happy for you. Thank you for your purchase and for posting this review. We appreciate this very much. We are confident you'll enjoy that new vehicle for a long time. We will definitely make sure that Tony knows how much you liked working with him as well. If we can help you with anything else, please do let us know. We will look forward to seeing you here again one day. Thank you. Debbie Oberg Owner Loyalty Manager Woodmen Nissan (719) 234-1008 doberg@woodmennissan.com

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