Winner Ford

excellent Don Webb was very personable and helpful would recommend him to others. Very accommodating and knowledgeable. Have already recommended Don to a frien Don Webb was very personable and helpful would recommend him to others. Very accommodating and knowledgeable. Have already recommended Don to a friend whos in the market. More

Service F150 Had previously had my other F150 I have over 14 years of service done by Winner Ford of Dover, as long as they are honest and not trying to sell anyth Had previously had my other F150 I have over 14 years of service done by Winner Ford of Dover, as long as they are honest and not trying to sell anything that isn't required I will start a new chapter with my newest truck. More

excellent customer service The gentlemen took percise provisions to make sure the proper procedures were processed so I would teceive my rebate. He was very helpful and profess The gentlemen took percise provisions to make sure the proper procedures were processed so I would teceive my rebate. He was very helpful and professional. More

Truly Personalized Service Winner Ford was great! I already had a Ford Explorer so I knew exactly what I wanted. I called Winner Ford and let them know what I wanted, and in 2 Winner Ford was great! I already had a Ford Explorer so I knew exactly what I wanted. I called Winner Ford and let them know what I wanted, and in 24 hours they called me back with not only the car but a great price. To make the experience truly great they even came to my house with the new car and took my car. It doesn't get easier than that! Thanks Winner Ford! Mary S. More

Very quick and thorough! Service was great and Service person was very friendly and knowledgeable. She made sure that I understood what they serviced and that I knew when to s Service was great and Service person was very friendly and knowledgeable. She made sure that I understood what they serviced and that I knew when to schedule next visit More

Oil change Everything went great! Brandon is amazing!!!! Everything I come in its a great experience. People are friendly and willing to help. Will always come b Everything went great! Brandon is amazing!!!! Everything I come in its a great experience. People are friendly and willing to help. Will always come back here! More

Great I was pleased as always with the curtiousness, speed and quality of my service. I appreciate the knowledge of the staff and the new facility. I was pleased as always with the curtiousness, speed and quality of my service. I appreciate the knowledge of the staff and the new facility. More

Quick and Accurate Service I went in for routine service on my truck without an appointment. The service manager was able to get me in and completed my service in a short period I went in for routine service on my truck without an appointment. The service manager was able to get me in and completed my service in a short period of time. More

Impressed! Extremely impressed that the head mechanic went to my house when my car would not start following service with Ford. He solved the problem in my drive Extremely impressed that the head mechanic went to my house when my car would not start following service with Ford. He solved the problem in my drive way which allowed us to stay at work! In today's world, we expect good service but this was by far unexpected! This is what sets a part a satisfied customer vs a loyal one! I have already told 5 people about my positive experience and I plan to tell more! Thank you for empowering your team to make customer centred decisions! Keep doing this and customers will notice, just like we did! More

Car buying disaster. It took 7 hours (no exaggeration) to purchase our 2015 Mitsubishi Outback from this dealership despite excellent credit and no problems related to cre It took 7 hours (no exaggeration) to purchase our 2015 Mitsubishi Outback from this dealership despite excellent credit and no problems related to credit, the vehicle or otherwise. None of the information or promises given by Fernando were correct or reliable. We have yet to receive our extended warranty information which did not begin when we agreed. It took another 7 hours to get the Simoniz application. Considering our disabilities and our lack of backup transportation this is totally unacceptable. Phone calls are not returned and what you are told is not true. In our experience with WINNER the customer is a LOSER. Our only dealings with the service department for the Simonize were fine technically but the time spent, without accurate prior notice, was excessive and unjustified, in our opinion. More