Winner Autoworld
Newark, DE
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115 Reviews of Winner Autoworld
Last weekend, three days before my family's planned move to New Hampshire, our van broke down. I called Winner, where we purchased our van, and Cy lined me up with their preferred towing company. Cy found to New Hampshire, our van broke down. I called Winner, where we purchased our van, and Cy lined me up with their preferred towing company. Cy found time time to squeeze our van into a swamped Saturday in his service department. Each time I called Cy to ask about the van's progress, he was curteous and professional, even with running into issues with parts delivery being delayed and our warranty company denying coverage. Regarding our Premier Warranty, Cy and his manager Dave both went to bat for us with the company when it refused to pay for a water pump over a single tire rotation missed over a year ago (especially since a tire rotation has absolutely nothing to do with a water pump). Unfortunately, the warranty company wouldn't budge, which was extremely disappointing, since we purchased the warranty through Winner's sales/finance team and we believed we followed Winner's service guidelines to the letter. I still cannot recommend Cy's service enough, though. I believe he is still trying to work something out with the warranty company and gave us a small discount as a courtesy and an apology. And, while I never saw him in person, I also want to thank Brian for the wonderful work he did on our van. Cy, you're the man! More
After going to a Chevy dealership twice , to fix an engine problem and not getting the results I was looking for, I went to Winner Autoworld. Finally, my problem has been fixed. I had engine problem and not getting the results I was looking for, I went to Winner Autoworld. Finally, my problem has been fixed. I had been to Autoworld in the past ,when it was a Saturn dealership and was pleased with the work I had done there . I think from now on I will continue coming to Winner any more service needs. Thanks Cy and Bob !! More
The service was amazing. All employees that we worked with went above and beyond to make my first "real" car buying experience enjoyable. Employees did not seem like most other salesman, and seemed to re with went above and beyond to make my first "real" car buying experience enjoyable. Employees did not seem like most other salesman, and seemed to really care about the customers' satisfaction and experience. I love my car because I am confident in its quality and that it was sold by trustworthy people. More
Appreciated the specific and detailed information on the job performed and what was needed in the future. Courteous and friendly staff. Extremely clean work area. job performed and what was needed in the future. Courteous and friendly staff. Extremely clean work area. More
I have given this rating because the guys in the service department are the "best". And, JR, also the "best"! As far as the pricing only marked as "good" - even though your dealership always gives me th department are the "best". And, JR, also the "best"! As far as the pricing only marked as "good" - even though your dealership always gives me the best price, you know me - I always want better. Thank you - it always is a pleasure doing business with you. More
I would recommend Noel to everyone. He not only is a sales person but he is a caring one as well. He will try to always find you a car that fits what you want and your everyday needs. He never trys to sales person but he is a caring one as well. He will try to always find you a car that fits what you want and your everyday needs. He never trys to push you into buying a car that you don't like and that's why I rate Noel all 5's. Even after the sale of your car he still likes to make sure everything is going well for you. That's more than just great service. More
My car buying experience was amazing at Winner Autoworld! This was the second car I bought from this salesman and it was evident he was a professional in regard to providing excellent customer service. The This was the second car I bought from this salesman and it was evident he was a professional in regard to providing excellent customer service. The price was right and everyone I encountered during my visit went out of their way to make me feel like I was all that mattered. I would highly recommend Winner Autoworld to my friends and family. Thank you Winner Autoworld. More
also have great service no beating the bush always up front and personal thats what i like customer service is always great if anything wrong with your car they explain and show problems GREAT KEEP UP GR front and personal thats what i like customer service is always great if anything wrong with your car they explain and show problems GREAT KEEP UP GREAT WORK will be soon More
Car issues reviewed and explained in an understandable format. Charges and options were discussed. Timeline for repairs were explained and options for a courtesy ride home offered.VERY PROFESSIONAL! The s format. Charges and options were discussed. Timeline for repairs were explained and options for a courtesy ride home offered.VERY PROFESSIONAL! The site is well maintained, clean, attractive and a comfortable Waiting Room. From the initail greeting to the checkout a professional experience. I was reminded to look for messages from Dave xxxxxx via the Internet and possible helpful hints for Service and coupons. Definitely a return customer! More
I purchased my car from there last year and every visit thus far has been a pleasant one. They are very friendly and detailed. From the person that sold me the car (Keith) all the way up to today 3/30/12 thus far has been a pleasant one. They are very friendly and detailed. From the person that sold me the car (Keith) all the way up to today 3/30/12. I noticed there was a bolt missing off my door and Cy got it taken care of right away. He made sure I was totally satisfied. Thanks! Keep up the good work! More