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Windward Ford of Hawaii - Service Center

Kailua, HI

4.2
652 Reviews

652 Reviews of Windward Ford of Hawaii - Service Center

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November 21, 2024

I've been a loyal spokesman and customer for decades and have bought/leased at least 10 vehicles, how's that review??? More

by themikebuckshow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Soong
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2024

I had a great experience with Windward Ford's service department. The service advisor was professional and friendly. The work done took less time than expected and was fixed properly. More

by Nina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Soong
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2024

Pretty frustrating experience: I had an appointment with the service department at 8am, to do mandatory recalls for my ford Lightning and the 20k regular service. I took the day off, dropped off my truck ea More

by Ramsey.Ryan.w
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Will Soong
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2024

Great Experience. Drop off right by the office, greeted right away by the friendliest professional employees. My car was ready early! My first time at Windwood Ford Ha More

by ann808hi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Caringer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Soong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Landon Ivy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alaina Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2024

Great service and I feel confident my truck is always safe to drive on the roads More

by NALU808GIRL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alaina Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2024

Service was alright but my seat on passenger had grease on my wet okole seat covers with paper towels all over front passenger seat More

by HENRYLUMKING44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Soong
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2024

Thank you Alaina! ! Very fast and efficient service. Great Team! Their staff is not only friendly but also highly skilled. Definitely will return for future services. I More

by 727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alaina Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cliff and Ryan
November 05, 2024

The service department was very friendly and finished the work in a very timely manner More

by MDENMARK21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Soong
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2024

Service people were kind and helpful and explained what needed to be done to my truck More

by imalepeai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guy Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alaina Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2024

Speedy service. Very friendly and courteous associate. I didn't ask but he offered to attach the license plate. More

by peter.werp
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Caringer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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