Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Windward Ford of Hawaii
Kailua, HI
957 Reviews
Get to Know Us, Your New Ford Dealership Serving Kailua, Honolulu, Mililani, Pearl City and Kaneohe
At Windward Ford of Hawaii, we want your experience to always be positive. From the moment you step inside our showroom and find the latest Ford SuperDuty, Fusion, F-150, Fiesta and Fusion models on display, we're here to help put you behind the wheel of the right new or used vehicle for you. But, we don't consider that the end.
Windward Ford of Hawaii offers a wide range of other services as well, which you'll experience from the moment you choose your next car. For instance, our team of Ford lease and loan specialists make it a priority to help you drive home in the vehicle you've chosen on your terms.
Even after you leave our dealership as a new owner we aim to please by offering comprehensive care via our car service and repair center. Buying or leasing a vehicle from us ensures that you get top-notch maintenance as we use quality certified Ford parts that you can buy, as well. It's just another way we look out for you, and further your connection with your ride.
How can you experience all this? Well, plenty of ways. Windward Ford of Hawaii can be contacted online, or via phone. We also love visitors, so stop in to our showroom in person. We can be found at 725 Kailua Road Kailua, Hawaii. We're happy to continue the conversation, discuss new models, and answer any questions you might have. Our Kailua location is conveniently located near Honolulu, Mililani, Pearl City and Kaneohe.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 957 reviews
October 10, 2024
I was purchasing this vehicle while I was still on the mainland, they made it easy for me. mainland, they made it easy for me. More
by Hoewaawahine
Verified Customer
October 10, 2024
This dealership is very clean and had incredibly nice people working here. I would absolutely come back again and probably will! people working here. I would absolutely come back again and probably will! More
by Emz
October 10, 2024
Great service! Staff was amazing and would highly recommend Windward ford. The facility was clean and the process was easy Staff was amazing and would highly recommend Windward ford. The facility was clean and the process was easy More
by ADR
October 10, 2024
The team at windward ford made the car buying process so easy and smooth. Under the guidance of general manager Angela Wong, our sales person as well as Mark, John, Cody, and JJ, we were able to drive out w easy and smooth. Under the guidance of general manager Angela Wong, our sales person as well as Mark, John, Cody, and JJ, we were able to drive out with a new Ford. They were so knowledgeable and really made the process simple More
by Korrie
October 10, 2024
Amazing dealership. Very friendly and the customer service was great! I would recommend this place to other people. Very friendly and the customer service was great! I would recommend this place to other people. More
by HM
Employees Worked With
Other Employees :
John Holmes
October 10, 2024
I love the Windward Ford team! They are always super helpful and leave me feeling confident in my vehicle 😊. Thank you Angela, John, and Mark! They are always super helpful and leave me feeling confident in my vehicle 😊. Thank you Angela, John, and Mark! More
by co22
October 10, 2024
This dealership has the best team on the island! You will be treated so well. I would not go to any other dealer. The team at Windward will bend over backwards for you. I love these guys and cannot You will be treated so well. I would not go to any other dealer. The team at Windward will bend over backwards for you. I love these guys and cannot recommend them enough! Angela and her team rock! More
by cballa
October 08, 2024
Al was wonderful, he had empathy and a perfect Hawaiian temperament for the sale. Guy was not your typical credit manager, but I understood he was doing his job and welcomed us in a perfect Ohana Hawaiian temperament for the sale. Guy was not your typical credit manager, but I understood he was doing his job and welcomed us in a perfect Ohana Hawaiian way. Thanks to both for making this stressful transaction a happy one. More
by Alawailana
October 06, 2024
Trying to call service department is impossible. No one answers the phone. Since they didn't answer the phone I went down in person. When I got there there were to people at the desk. Neither of the No one answers the phone. Since they didn't answer the phone I went down in person. When I got there there were to people at the desk. Neither of them were doing anything so I don't know why they couldn't answer the phone. When I asked about scheduling an appointment the soonest they could get me in would in about 2 months. We suspected that the problem with my car wasn't the car, but the charger. They were good enough to say they could order it for me just in case. I asked how long it would take and the service guy said that he didn't know so I asked if we check with the parts department people. He said no because they were closing up. It was still 20 minutes before they closed so I don't understand why he couldn't just ask them. I ended up going to another dealer who could get me in under a week and order my charger which would take only 3-5 business days. In the meantime Windward Ford has still not called me back regarding the status of the charging cable that they said that they ordered for me. Not happy at all with them. More
by kisamuk
Employees Worked With
October 03, 2024
Windward Ford is the #1 Ford shop on Oahu. 10/10 recommend them, even if the drive to them is longer. 10/10 recommend them, even if the drive to them is longer. More
by ANDREWBONSER5
Employees Worked With
