Windward Ford of Hawaii
Kailua, HI
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Speedy service. Very friendly and courteous associate. I didn't ask but he offered to attach the license plate. Very friendly and courteous associate. I didn't ask but he offered to attach the license plate. More
Amazing service from arrival till now! Melvin still checks in with us weeks later to make sure we’re good! Windward does is the bomb!! Melvin still checks in with us weeks later to make sure we’re good! Windward does is the bomb!! More
I would purchase another car from them. Their service was excellent. I can hardly wait till my parts come in. Their service was excellent. I can hardly wait till my parts come in. More
Austin was an awesome salesman! He provided superb customer service! Responded to all calls and did not pressure, give a sales pitch or try to upsell me in anyway. Totally satisfied He provided superb customer service! Responded to all calls and did not pressure, give a sales pitch or try to upsell me in anyway. Totally satisfied with all, my car, salesman Austin & Windward Ford for their great service. Definitely a “thumbs up” referral for anyone looking to buy a car! Check them out and be sure to see Austin for a smooth, quick & efficient car buying experience! More
Will was extremely helpful and kept me informed throughout the entire process of as the service on my vehicle was being conducted. throughout the entire process of as the service on my vehicle was being conducted. More
The new management is definitely making a huge difference, Angela (the GM) is making so many changes for the better, the biggest is the brand new off site service center that will allow them to fi difference, Angela (the GM) is making so many changes for the better, the biggest is the brand new off site service center that will allow them to finally provide quality service in a timely fashion and free up much needed space on the lot. The showroom is getting a face-lift and being updated and there is now a lot of new staff who actually seem to want to be there. When you walk in the store now you can actually feel the difference in the air, people greet you with a smile, make you feel welcome and don't make you feel like just another customer. We now own two Fords, an Explorer and a Mach E and dont dread taking the car in for service now. I would definitely recommend that if you are looking for a car to give Windward Ford a chance. I am glad I did. More
Very Knowledgeable, they answered all my questions and explained it in a way I'd understand. Very kind, I felt welcome as if I was family. explained it in a way I'd understand. Very kind, I felt welcome as if I was family. More
Pleased with the service. Will did a great job! I would take my care back for service Will did a great job! I would take my care back for service More
This is my first truck purchase. With the evolving difficulties of getting a Truck that could fit in my small Garage the only option I had was to obtain a Ford Maverick. All other With the evolving difficulties of getting a Truck that could fit in my small Garage the only option I had was to obtain a Ford Maverick. All other Trucks were, Too Wide, Too Long or Too Bulky. The other Models I have researched were from Nissan, Jeep, Honda, Dodge & Chevrolet. I wanted a truck that I can reach over into the bed without much difficulty. I wanted a truck that is easy to manage and maneuver, also the vehicle has to be fuel efficient, purchasing the Maverick is the best option. I was surprised that Mr. Pedro had reached out to me earlier in the year while doing my research on all the truck models on the island. He was the only one that called me, with an offer, unfortunately I wasn't ready. Fast forward to October 2024 when I was agreeing to my better half on getting a truck soon. I reached out to Mr. Pedro & he forwarded my query to Joshua, meeting him for the first time, the experience was comforting and supportive, I had my options set in my mind, Spray in bed liner, tow package, rear window, also in BLUE, knowingly with rising gas prices this had to be a HYBRID, those electric plug-in vehicles isn't a reliable option. What he had available was rewarding. He helped me to feel satisfied in my purchase. I'm not a person that wants to haggle about price, all because everyone has bills to pay, mouths to feed & nothing in this world is free. Windward Ford helped me to feel comfortable in this Chaotic World More
Everyone there was very professional and made the transaction easy and pleasant, will surely go back there for my next new truck purchase. Mahalo! transaction easy and pleasant, will surely go back there for my next new truck purchase. Mahalo! More