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Williamson Cadillac - Service Center

Miami, FL

4.7
3,170 Reviews
Call Service Center (305) 670-7100

3,170 Reviews of Williamson Cadillac - Service Center

Sort by
April 23, 2025

Had to replace Escalade engine under warranty. Mike and his team did everything they could to make sure I was taken care of, given I was from out of state. They repaired my vehicle quickly and all More

by Donatx
Recommend Dealer
Yes
Employees Worked With
Service Advisor Mike McKesson
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Apr 24, 2025 -

Williamson Cadillac responded

Thank you for sharing your experience! We're glad Mike and his team could assist you and ensure a smooth repair process, especially given the circumstances. Providing exceptional service is our top priority, and we’re happy we could get you back on the road as scheduled. Thank you for choosing us!

April 22, 2025

I felt comfortable, respected and that I will be pleased with the work of the mechanics. More

by ALMAJMD18
Recommend Dealer
Yes
Employees Worked With
Yair
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Apr 23, 2025 -

Williamson Cadillac responded

Thank you for your kind words! We’re delighted to hear that you felt comfortable and respected during your visit. Our team takes great pride in providing quality service, and we’re glad we could meet your expectations. We look forward to serving you again!

April 20, 2025

Very satisfied with overall experience. Everyone was courteous, the service area and the adjacent showroom are very attractive. Service manager Julio was tops. Good work. More

by MEP7130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2025 -

Williamson Cadillac responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience and that Julio provided outstanding service. Your kind words mean a lot to our team, and we look forward to serving you again!

April 19, 2025

Excellent service. Kept car for further check and gave us a loaner in the meantime. Car is running fine. More

by Alexlima4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yair Garrido
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2025 -

Williamson Cadillac responded

Delivering high-quality care is what we do best, and your support reassures us of our commitment. Thank you for choosing us!

April 19, 2025

Tony has been my service advisor for many years and the experience is always top notch!! More

by djsss05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Carbonell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2025 -

Williamson Cadillac responded

Your continued trust means the world to us! Your complete satisfaction will always be our top priority.

April 17, 2025

Good customer service. Mike McKesson always comes through for the customer. Always looking to help solve an issue. More

by COACH1458
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike McKesson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 23, 2025 -

Williamson Cadillac responded

Thank you for your kind words. We're grateful for Mike's dedication to providing exceptional service and always finding solutions. Your feedback means a lot, and we look forward to serving you again!

April 16, 2025

The service received was excellent, and very fast. Appreciate the attention and follow the process by julio More

by maggolc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 23, 2025 -

Williamson Cadillac responded

Thank you for trusting us with your vehicle’s maintenance. We appreciate your support and look forward to serving you again.

April 16, 2025

Julio is always on point and making sure we are well taken care of. Service is quick and if not he is always sure to offer an uber. More

by DOMIKAHOLDINGS
Recommend Dealer
Yes
Employees Worked With
Julio
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Apr 23, 2025 -

Williamson Cadillac responded

Providing outstanding service is what we strive for every day, and we’re thrilled that Julio and our team exceeded your expectations!

April 15, 2025

Amazing customer service The staff super organized and polite they make sure to listen to your request and waiting are and facilities super clean More

by V_CRUZ
Recommend Dealer
Yes
Employees Worked With
Michael McKesson
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Apr 23, 2025 -

Williamson Cadillac responded

Thank you for your glowing review! We’re delighted to hear that you had such a great experience and that our team provided attentive and courteous service. We truly appreciate your support and look forward to welcoming you again.

April 15, 2025

Good service, efficient, just a little slow to complete the service, whether repair or maintenance. More

by Jolovi5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Lacayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Sanchez
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Apr 23, 2025 -

Williamson Cadillac responded

Thank you for your feedback! We’re glad to hear that you found our service efficient and of good quality. We appreciate your patience and will continue working to improve our turnaround time to better serve you.

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