Williamson Cadillac - Service Center

They are the best there is anywhere you look. Great service. Always keeping you informed at all times. We wouldn’t go anywhere else!!! Thank you service. Always keeping you informed at all times. We wouldn’t go anywhere else!!! Thank you More

Having problems with vibration at highway speeds (73-74mph) and also very hard shifting. Have updated software numerous times and problem persists. Unhappy with performance and service departments a (73-74mph) and also very hard shifting. Have updated software numerous times and problem persists. Unhappy with performance and service departments ability to address and correct problems. More

Best service in town, my service writer Eric is always professional in everything he does. The attention to detail and the communication with me is always outstanding professional in everything he does. The attention to detail and the communication with me is always outstanding More

My rep took care of my cars issues, dealt with the warranty company, and provided a loaner. I was able to drop off and pick up my car after work with zero problems. warranty company, and provided a loaner. I was able to drop off and pick up my car after work with zero problems. More

I was really disappointed as a first time customer of service dept. not really that friendly and definitely not helpful. I had to bring my car back several times and problem still persists. One time they service dept. not really that friendly and definitely not helpful. I had to bring my car back several times and problem still persists. One time they even returned my car with seats full of grease from mechanic sitting on it. It wasn’t just driver side but passenger and back seat and worst part about it the guy who delivered the car didn’t think much of it.no one even called to follow up even after my complaint. It really is a shame because driving by and watching commercial I really thought better of them. More

Contacted Williamson for service and customer service was excellent. They picked up the car and dropped it off at my home. Highly recommend this dealership! excellent. They picked up the car and dropped it off at my home. Highly recommend this dealership! More

The service was excellent and Alfonso was very helpful and help me with all my needs. Will definitely recommend Williamson service to all of my family and help me with all my needs. Will definitely recommend Williamson service to all of my family More

My visit to Williamson was excellent. Mickey at the service center delivers with excellence and professionalism. My visit was quick and pleasant. The waiting area was clean and filled with goodies. Thi service center delivers with excellence and professionalism. My visit was quick and pleasant. The waiting area was clean and filled with goodies. This type of service is the reason I am a third-generation Cadillac owner. More

The waiting is always 3 or 4 hours, too much. I got there at 10.40 am, the appointment was at 11 am .... I was there until 2 pm. Last time was the same thing, at that time, I wait for 5 hours and the reason at 10.40 am, the appointment was at 11 am .... I was there until 2 pm. Last time was the same thing, at that time, I wait for 5 hours and the reason was because it was lunchtime, but I think everybody won’t go to lunch at same time More

Great service from sales when I purchased to the 5 years of excellent service. Will drive many miles to know this dealership will always treat a customer as they are a friend. of excellent service. Will drive many miles to know this dealership will always treat a customer as they are a friend. More