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Williamson Cadillac - Service Center

Miami, FL

4.7
2,703 Reviews

2,703 Reviews of Williamson Cadillac - Service Center

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November 25, 2019

It has been different before because the representative was not completly helpful. In addition I seen workers getting the complementary breakfast. I think they well deserve to fr More

by RAULSANCHEZ497
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guillermo Farinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2019 -

Williamson Cadillac responded

Thank you for the great feedback, Raul! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 21, 2019

Best ever service from day one Richard has taken care of my Escalade better than ever even though the car had some engine troubles twice a complete motor went bad. I was totally inf More

by JOHN.PATNIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Penn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2019 -

Williamson Cadillac responded

John, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 21, 2019

Battery I had a problem with my battery. I thought I had made an appointment (app may be suspect) however when I arrived no appointment was in the system. Reg More

by Ron Sierra 2014 SLT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea/Skip Moosang
Nov 26, 2019 -

Williamson Cadillac responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 18, 2019

Great service I always get great service when I visit. Mike Mckessen and skip are always there to assist and are very knowledgeable. I’ve been with a couple of oth More

by askewcornelius
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike McKessen
Nov 21, 2019 -

Williamson Cadillac responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 18, 2019

Excellent customer service and experience Mr. Mike McKesson helped me with my 2017 Buick Cascada. Mr. McKesson was also patient, that front desk is busy! Kudos to your staff.Also, the gentlema More

by Susan McVay Mendel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike McKesson
Nov 21, 2019 -

Williamson Cadillac responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 15, 2019

Excellent service Very good service, They took care of the problem with the AC and clean the system inside the vehicle and you can actually smell it. More

by ARTUROBONVECCHIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skip Moosang
Nov 19, 2019 -

Williamson Cadillac responded

Thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 15, 2019

Great Service Williamson service team is the best in the industry. They always are attentive to the customers needs and stay in contact with the customer throughou More

by SPLLERANDI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skip Moosang
Nov 21, 2019 -

Williamson Cadillac responded

Thank you for the feedback! We are happy to hear about your positive experience at Williamson Cadillac Buick GMC, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 15, 2019

Great service Very friendly dealer that is always willing to help with your concerns. They truly care about your experience with their dealer. The rep. was very res More

by FRANCY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfonso
Nov 21, 2019 -

Williamson Cadillac responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 14, 2019

Pleasant atmosphere, smile on everyone’s face I would definitely recommend them, courteous and polite, I can only say nice things about the friendliness and such a fast service, my car was ready s More

by nenaqr707
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfonso Robleto
Nov 19, 2019 -

Williamson Cadillac responded

We cannot thank you enough for your wonderful review of Williamson Cadillac Buick GMC and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 14, 2019

Excellent no issues what so ever Helpful & courteous service clean and well stocked waiting area. Efficient rental care process easy pick clear & understandable invoice. Short wait to More

by ALEXRROJAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruno Zayas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2019 -

Williamson Cadillac responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Jeff Rogers - jrogers@wagmiami.com

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