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Williamson Cadillac - Service Center

Miami, FL

4.7
2,707 Reviews

2,707 Reviews of Williamson Cadillac - Service Center

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June 05, 2020

Courteous from the entire experience. No hard selling quickly attended to. Tire department explained their concerns for safety and had reasonable knowledge of my future needs More

by artdvm
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2020 -

Williamson Cadillac responded

We appreciate the kind words, Art. We look forward to seeing you again in the future! Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 05, 2020

Always are the best for long i know them...always treat me like a family..i always tell my friends and family to shop there More

by HABIBI011
Recommend Dealer
Yes
Employees Worked With
Jeff Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Haeffner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy sabag , Alvaro Jimenez
Jun 09, 2020 -

Williamson Cadillac responded

Hello and thank you for this fantastic review! Family is just what you are and we are very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We look forward to the opportunity to work with you in the future! Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 04, 2020

No stars - Your estimate turned out to be a lie! Service said I needed a new water pump, but only a new hose was needed. Fortunately I took my car elsewhere to be serviced and saved $1200. I will never re More

by CBOWE
Recommend Dealer
No
Employees Worked With
Alfonso
Jun 04, 2020 -

Williamson Cadillac responded

I’m disappointed to see you believe our service personnel lied to you. Our technician found the hose as well as the pump were both leaking fluid. Hopefully the repair you had performed elsewhere will suffice and you won’t have any additional problems in the future.

Jun 04, 2020 -

CBOWE responded

Yes, the hose needed to be replaced, but not the water pump. The pump was not leaking! After the hose was replaced, the cooling system was pressure tested without any sign of leaks in the pump. It is working perfectly. And the cost difference was incredible - Williamson estimate of $1700 versus actual repair cost of $537. Please don’t be disappointed by my honest and candid review. I have previously commended Williamson for good service, but what happened to me this time was not right. At the very least, I believe that I am due an apology.

June 04, 2020

I appreciate the service department and it’s employees Tony ,Mickey and Manny are great assets to Williamson Dealership. I was not happy with the cost of labor and parts. Due to the good service over the More

by GLWMAJOR
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny roadside , Mickey Barrios
Jun 08, 2020 -

Williamson Cadillac responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, Jeff Rogers - jrogers@wagmiami.com

May 31, 2020

Great service always! I have taken my car in for the same problem over 5 times. Finally Erik Rodriguez was able to find the solution; now my car is running better than ever! Thank you Erik! More

by alexandramaria
Recommend Dealer
Yes
Employees Worked With
Erik Rodriguez
Jun 02, 2020 -

Williamson Cadillac responded

Alexandra, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Williamson Cadillac's Service Department. Kind regards, Jeff Rogers - jrogers@wagmiami.com

May 30, 2020

I went for first time for a service in my car and Mike es Avery helpful and professional I felt he care about my needs answers all my questions, service was fast. The experience was very. And the day I boug More

by AIDACARCAMO
Recommend Dealer
Yes
Employees Worked With
Luis Carbonell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Makesson
Jun 02, 2020 -

Williamson Cadillac responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, Jeff Rogers - jrogers@wagmiami.com

May 28, 2020

Easy, convenient, fast, excellent service No problem from start to end , courteous staff, will take car for service again. Thanking all staff for their service More

by Virginiacsolorzano
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2020 -

Williamson Cadillac responded

We appreciate the kind words, Virginia. We look forward to seeing you again in the future! Take care, Jeff Rogers - jrogers@wagmiami.com

May 26, 2020

Excellent and timely service as always. Eddie DeArmas is excellent.,All requests completed and I was very happy. Check in and checkout is always fast and efficient. More

by restape
Recommend Dealer
Yes
Employees Worked With
Eddie DeArmas
May 26, 2020 -

Williamson Cadillac responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Jeff Rogers - jrogers@wagmiami.com

May 25, 2020

Fantastic service from the get go. Relaxed and clean atmosphere (even during covid 19). Knowledge and experienced staff that listened to our concerns and issues. Would highly recommend to anyone looking More

by garyrmarkham
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Reyno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Gomara, Eddie DeArmas, Mickey Barrios, Skip Moosang
May 26, 2020 -

Williamson Cadillac responded

We would like to extend our gratitude to you for taking the time to give us your feedback. It is wonderful to hear that our staff at Williamson Cadillac was able to provide you with an unforgettable experience! Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Jeff Rogers - jrogers@wagmiami.com

May 23, 2020

My experience with this dealer was a very good one. The associate that assisted me was excellent. I would recommend to anyone and come again in the future. More

by MARTICA96
Recommend Dealer
Yes
Employees Worked With
Luis Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2020 -

Williamson Cadillac responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Jeff Rogers - jrogers@wagmiami.com

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