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Williamson Cadillac - Service Center

Miami, FL

4.7
2,707 Reviews

2,707 Reviews of Williamson Cadillac - Service Center

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June 28, 2020

Son excelentes en el trato al cliente y muy profesionales en su trabajo así como muy acogedor la estancia mientras se espera a que terminen el trabajo More

by ELRINTI0161
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2020 -

Williamson Cadillac responded

Muchas gracias, que tenga un día exelente! Sinceramente, Jeff Rogers - jrogers@wagmiami.com

June 28, 2020

Great service as usual. Be it maintenance service items or warranty repairs, it’s always a pleasant experience. Never any unexpected surprises. Williamson needs to add extra stars next to Skip Moosang’s na More

by MINABEAUCHAMP
Recommend Dealer
Yes
Employees Worked With
Skip Moosang
Jun 29, 2020 -

Williamson Cadillac responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to contact us again for any automotive need that you might have. Until then, take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 28, 2020

Great service. Like always does his best to meet my needs and to make sure the vehicle is in great shape. Would recommend to anyone More

by JAVIRAMOS13
Recommend Dealer
Yes
Employees Worked With
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2020 -

Williamson Cadillac responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to working with you again in the future. Have a great day! Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 28, 2020

The service dept is bar none!!Tony Martinez makes it a The service dept is bar none!! Tony Martinez makes it a pleasure to bring the care in, and there Support team is awesome pick up and rides!! S More

by lvbulnes3
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2020 -

Williamson Cadillac responded

Thank you so much for sharing your experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from our team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 28, 2020

They are the best there is anywhere you look. Great service. Always keeping you informed at all times. We wouldn’t go anywhere else!!! Thank you More

by ESSMIAMI
Recommend Dealer
Yes
Employees Worked With
Beny Ledesma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike McKesson, Skip Moosang
Jun 29, 2020 -

Williamson Cadillac responded

We cannot thank you enough for your wonderful review of Williamson Cadillac and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 28, 2020

Having problems with vibration at highway speeds (73-74mph) and also very hard shifting. Have updated software numerous times and problem persists. Unhappy with performance and service departments a More

by CAPTDAVIDCOSTLEY
Recommend Dealer
No
Employees Worked With
Bruno Zayas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Santos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2020 -

Williamson Cadillac responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 28, 2020

Best service in town, my service writer Eric is always professional in everything he does. The attention to detail and the communication with me is always outstanding More

by navigator2001
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2020 -

Williamson Cadillac responded

Thank you for leaving us this review. We are very happy to hear that we could help service your automotive needs. If there is anything more we can do for you, please feel free to contact us anytime! Take care. Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 28, 2020

My rep took care of my cars issues, dealt with the warranty company, and provided a loaner. I was able to drop off and pick up my car after work with zero problems. More

by FELIPEAGUIAR
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2020 -

Williamson Cadillac responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to working with you again in the future. Have a great day! Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 20, 2020

I was really disappointed as a first time customer of service dept. not really that friendly and definitely not helpful. I had to bring my car back several times and problem still persists. One time they More

by cegort
Recommend Dealer
No
Employees Worked With
Eddie DeArmas
Jun 23, 2020 -

Williamson Cadillac responded

I appreciate the opportunity to hear more about your recent visit to our dealership. Our customers are our top priority, and we strive for satisfaction. If you are feeling as if your vehicle’s needs were not met, then it is apparent we fell short of our customer service goal. Please contact me at your earliest convenience as I would like to further discuss your visit. I look forward to the opportunity to speak with you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 19, 2020

Contacted Williamson for service and customer service was excellent. They picked up the car and dropped it off at my home. Highly recommend this dealership! More

by Mel.solares9
Recommend Dealer
Yes
Employees Worked With
Fernando, Carmen
Jun 23, 2020 -

Williamson Cadillac responded

Mel, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Kind regards, Jeff Rogers - jrogers@wagmiami.com

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